Smiles and Smiles Reviews 

431
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally welcoming, friendly, and professional, making everyone feel completely comfortable and relaxed throughout their visits. Many consumers are also thrilled with the exceptionally high quality of the dental work, noting that their new smiles look wonderful and completely natural. However, some reviewers were not happy with durability issues, tooth damage, and unexpected problems after their dental procedures were completed. Some people noted difficulties such as treatments not lasting as long as expected or experiencing a lack of communication from management regarding complications.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the friendly, welcoming, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professional care and amazing... See more

Quality

Reviewers highlight great satisfaction with the quality of the treatments, noting that teeth look natural,... See more

Product

Reviewers express great satisfaction and delight regarding the product, sharing that their teeth look amazing... See more

User experience

Consumers find user experience to be positive, frequently highlighting how staff members make them feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently had 2 veneers replaced and composite bonding to my top and lower teeth and can not thank Dr Joseph enough. Clearly highly skilled, Dr Joseph has taken attention to detail and my smile... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Nicole sat in on my consultation who was extremely helpful and knowledgeable. I had my composite bonding done at Marylebone by Dr Joseph. Dr. Joseph is extreme... See more

Company replied

Rated 5 out of 5 stars

Highly recommend all staff are professional and friendly. I love my new smile. Dr Sandra and Georgia are fantastic at their jobs and put you at ease. I really enjoyed my experience with smiles and... See more

Company replied

Rated 5 out of 5 stars

The staff were absolutely fantastic, especially Charlotte for always booking my appointments and keeping me updated. Thank you so much Dr Maja for doing my composite bonding! You were incredible pat... See more

Company replied


Company details

  1. Cosmetic Dentist
  2. also in
  3. Dental Clinic
  4. Dental Implants Periodontist
  5. Dentist
  6. Teeth Whitening Service

Written by the company

We believe that enhancing your smile should be simple. With so many options and treatments out there, it can feel overwhelming to know where to start. But at Smiles and Smiles, we make it easy. No confusing choices, no empty promises—just straightforward, expert care designed to give you the smile you’ve always wanted. Specialising in cosmetic dentistry, we combine precision, artistry, and expertise to create results our patients love. Whether you’re looking for a Hollywood-style transformation or subtle, natural enhancements, we’ll work closely with you to craft a smile that feels uniquely yours. From Composite Bonding to Aligners, Teeth Whitening, Veneers, Implants, and more, we’ve got everything you need to make that dream smile a reality.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

431 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(431)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was treated with dignity and respect

I was treated with dignity and respect. Also, my questions were answered when I asked them. The team were very caring and professional.

May 6, 2025
Unprompted review
Smiles and Smiles logo

Reply from Smiles and Smiles

Hi Jane!
Thank you so much for your kind review. We are all delighted to hear this. If you require any future assistance, please let us know.

Warmest regards,
Georgia

Rated 5 out of 5 stars

The whole process from consultation to…

The whole process from consultation to finish was amazing. So glad I went to them. In love with my new smile

April 28, 2025
Unprompted review
Smiles and Smiles logo

Reply from Smiles and Smiles

Hi Laurie!
Thank you so much for giving us a 5* review. I am delighted to hear how well your journey went and I am so happy you are in love with your new smile!
I hope you continue to enjoy and love your smile.
If you require any future assistance, please let us know.

Warmest regards,
Georgia

Rated 5 out of 5 stars

Smiles & Smiles Best Service & Work..

Georgia was very helpful on the build up, bookings and check ins consistently - My smile is priceless dentist Joseph is the best at what he does. The man’s a master mind! If I could do my teeth again I would that’s how good he was but I’m extremely happy with what he has done to my smile! He didn’t stop til he got it perfect!

April 30, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Reece!
Thank you so much for your kind review and great feedback!
I am delighted you are happy with your new smile and the service provided. I am so pleased for you.
Please contact us if you require any future assistance. I will pass your amazing review onto our Dr Joseph.

Best wishes!
Georgia
Smiles+Smiles

Rated 5 out of 5 stars

Great service

Great service. Very happy with my teeth. All staff were very welcoming and really helpful. Would definitely recommend. Thanks again

May 1, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Rahees,
Thank you so much for taking the time to leave us a 5* review. I'm so glad you are happy with your final results and service provided.
Please contact us for any future appointments or guidance. We're all happy to help :)
Kindest regards,
Smiles+Smiles

Rated 5 out of 5 stars

Smiles and smiles is the best in the…

Smiles and smiles is the best in the game from start to finish my experience was second to none and the end result of my composite bonding on 20 of my teeth was beyond perfect im amazed how good they
are I’m so happy !! I’ve also referred 2 of my friend's who are awaiting there new smile !!

April 26, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Sam!
WOW! Thank you so much for an amazing review. I am thrilled to hear how happy you are. It is amazing to hear that your friends are having treatment with us too! Please don't hesitate to contact us for future appointments or assistance.
Best wishes and keep smiling!
Warmest regards,
Georgia
Smiles+Smiles
Customer Care Team

Rated 5 out of 5 stars

I had a great experience and a lovely…

I had a great experience and a lovely service with dr Joseph and nurse Nicola they was both amazing and made me feel at ease and really enjoyed my time with them I had 20 teeth composite so was there for a while and they were both so amazing and my teeth are perfect absolutely love them thankyou so much

April 17, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Zoe,
Thank you so much for your 5* review. I am so pleased to hear how much you love your smile transformation. I will pass your lovely review on to Dr Joseph and Nicole, who I am sure will be delighted to hear your feedback.
We look forward to welcoming you back to our clinic for future appointments and wish you all the best with your new smile make over.
Warmest regards,
Georgia
Customer Care Team

Rated 5 out of 5 stars

Very good couldn’t recommend them…

Very good couldn’t recommend them enough xx

April 9, 2025
Smiles and Smiles logo

Reply from Smiles and Smiles

Dear Customer,
Thank you so much for your 5* review. I am thrilled to hear that you'd recommend us. I hope you continue to enjoy your smile transformation.
Please contact us if you require any further treatment or assistance.
Kindest regards,
Georgia :)

Rated 5 out of 5 stars

I am Very Very Happy with the fantastic…

I am Very Very Happy with the fantastic service and after care i received from Smiles and Smiles. Dr Joseph Schafermeyer is 10/10. Expert in his field. !. I would recommend Smiles and Smiles because they have Given me Fantastic new teeth of which i am very confident of and the after care was brilliant.

March 3, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Robert!
Thank you so much for your 5* review. I am so happy to hear how pleased you are with the treatment carried out by Dr Joseph and our after care service provided. We are all delighted for you.
Please do not hesitate to contact us in the future.
Kindest regards,
Georgia

Rated 5 out of 5 stars

A life changing experience

From the start to the end felt so comfortable and welcomed was amazed by the results and fully worth the wait , Narla did an amazing job and Nicole was so comforting and kind hearted like the rest of the team would defiently recommend and I hope to see them again

April 5, 2025
Unprompted review
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Reply from Smiles and Smiles

Dear Consumer,
Thank you so much for your lovely review. I am delighted to hear how happy you are and I'm glad you were well looked after by our lovely Nicole and Dr Nahla.
Reviews like this mean so much to us all and we are all truly grateful for the warming feedback.
We look forward to seeing you again.
Keep smiling!
Best wishes!
Smiles+Smiles

Rated 5 out of 5 stars

So happy i went with smiles and smiles…

So happy i went with smiles and smiles for my smile transformation. Couldn’t be more happier with the results. Helpful staff and very talented dentists. 10/10

March 29, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi, RD.
Thank you so much for your amazing review. I am so happy to hear this. I hope you continue to enjoy your smile transformation! Please do not hesitate to contact us for any future treatment or advice.
Warmest regards,
Georgia

Rated 5 out of 5 stars

My dentist was perfect

My dentist was perfect, polite and done a lovely job

April 1, 2025
Smiles and Smiles logo

Reply from Smiles and Smiles

Hi George,
Thank you so much for taking the time to leave a review.
I hope you continue to enjoy your new smile!
Please call us if you need anything.
Best Wishes!
Georgia :)

Rated 5 out of 5 stars

An Amazing Experience

From the start to the end I cannot fault everyone involved especially the amazing Dr Nahla Rahim. I came to smiles and smiles for a removal and replacement of composite bonding with sore bleeding gums caused by a previous dentist and I left smiles and smiles with my gums in the best condition and a perfect smile. Dr Rahim was kind, compassionate and professional and filled me with confidence, she made sure I was comfortable in an overwhelming removal. This was a 5 start experience and I will be returning, the review truly doesn’t do my experience any justice. Thank you Dr Rahim and the team.

March 22, 2025
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Reply from Smiles and Smiles

Hi Sydney,
Thank you so much for this review. I am delighted to hear how well everything went and so happy you were looked after throughout your treatment. Please do not hesitate to contact us for any further treatment required or any advice moving forward. I will pass this on to Dr Nahla and the team. I am sure everyone will be thrilled to hear this.
Thank you, Sydney. Enjoy your new smile!
Warmest regards,
Georgia :)

Rated 5 out of 5 stars

So happy with my teeth

So happy with my teeth, all the staff were friendly and helpful and couldn't do enough for me. Joseph worked on my teeth and I can't recommend him highly enough, he was an absolute perfectionist, im so pleased with the result.

March 26, 2025
Unprompted review
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Reply from Smiles and Smiles

Dear Customer,
Thank you very much for your lovely review. We are delighted you are happy with the results and it is great that you would recommend us. Please do not hesitate to contact us in the future if you have any questions or require any further treatment.
Keep smiling!

Kindest Regards,
Smiles + Smiles

Rated 5 out of 5 stars

Composite bonding

Smiles and Smiles was very professional during my time getting composite bonding. Sam was very helpful keeping me updated with each step of the process and also advising me which treatment would be best. Furthermore, the procedure was carried out by a skilled dentist who made the process efficient and comfortable. Would highly recommend.

March 11, 2025
Unprompted review
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Reply from Smiles and Smiles

Dear Taylor,

Thank you so much for your kind review. I'm delighted to hear how happy you are with the treatment provided and so glad to hear that you would recommend us.
Please do not hesitate to contact us in the future.

Warmest regards,
Georgia
Smiles+Smiles

Rated 5 out of 5 stars

I was considering going to turkey but…

I was considering going to turkey but I’m so glad I never, dr Sandra has gave me back the smile I thought I’d never have again at an affordable cost, believe me when I say you don’t need to go to turkey to fix your smile, just go to smiles and smiles and speak with dr Sandra, I can’t thank her enough.

March 20, 2025
Unprompted review
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Reply from Smiles and Smiles

Dear Consumer,
Thank you so much for taking the time to leave a great review. It really does mean a lot to us all. I'm glad you decided to stay more local as with Smiles + Smiles you get highly skilled specialists, the latest technology, and comprehensive care throughout your journey that simply isn’t available when traveling abroad. The risk of complications and lack of follow-up care abroad just isn’t worth it. Thank you for choosing us and we hope you continue to enjoy your smile make over. Please let us know if you require any further treatment or information in the future.

Kindest Regards
Georgia
Smiles and smiles

Rated 5 out of 5 stars

Dr. Nahla is “Simply the Best”!!!!

Dr. Nahla is “Simply the Best”!!!!

I recently had some dental work done at Smiles and Smiles by Dr. Nahla, and my transformation was nothing short of epic. Not only does she bring an extraordinary level of skill and professionalism to every procedure, but her genuine warmth and attention to detail truly set her apart. From our very first interaction to the meticulous aftercare service, every aspect of my experience exceeded all expectations. Her talent, coupled with her dedication to patient care, creates an extraordinary blend of artistry and comfort—something you simply don’t find anywhere on this planet. Smiles and Smiles truly stands above the rest, and every penny was money well spent. I wholeheartedly recommend her.

March 19, 2025
Unprompted review
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Reply from Smiles and Smiles

Dear Mr Smith,

Thank you so much for taking the time to leave us a great review!
I am delighted you are happy with how your treatment went. It is lovely to hear how much you appreciate the work carried out by Dr Nahla and I am sure she will be thrilled to hear your kind words. I will pass this on to Dr Nahla and the Smiles+Smiles team.
Please contact us in the future if you require any further assistance, we are all happy to help where we can.

Warmest Regards,
Georgia
Smiles & Smiles Customer Care Team

Rated 5 out of 5 stars

Composite bonding with Dr Joseph!

I highly recommend using their MARLEYBONE CLINIC!! From walking through their door and being greeted & taken care of by the lovely, Rodney who made me feel so welcomed and cared for to having my composite bonding issues handled remarkably by Dr Joseph and his assistant, it was such an amazing experience and I look forward to going back again. Dr Joseph is not only professional, polite and highly skilled at what he does but he also has a calming nature about him that makes the whole process a breeze. He’s gentle and he made me feel so safe! I’m finally in love with my smile thanks to him!!! Definitely ask for him, he’s the best!

March 19, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Tennille,

Thank you so much for your amazing review. We are so pleased you are happy with your treatment provided by Dr Joseph. We all strive to make each persons journey positive, genuine and personal and I am so delighted you had this service. We all appreciate your feedback and it means a lot to us. Thank you again, Tennille!
Enjoy your smile!

Best wishes,
Georgia
Smiles & Smiles Customer Care Team

Rated 5 out of 5 stars

Amazing!!

Had my teeth done by nala, was quicker than I expected and she was so lovely. Teeth are amazing, especially for the good price. exactly how I imagined and I have so much confidence and had so many compliments to which iv recommended smiles and smiles to friends and family
Thank you so much!!

March 18, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Lori!

Thank you so much for your lovely review. We are all so happy to hear this. It is great to hear that you would recommend us. I'm delighted to hear you are receiving compliments and I hope you continue to enjoy this :) I'm sure Dr Nahla will be thrilled.
Please get in touch if you have any questions. We are all happy to help where we can.

Kindest Regards,
Georgia
Smiles+Smiles

Rated 5 out of 5 stars

I had my smile transformed at smiles…

I had my smile transformed at smiles and smiles on 08/03/2025
So please with the result from the first phone call the service was superb my dentist’s advice was superb throughout would highly recommend

March 8, 2025
Unprompted review
Smiles and Smiles logo

Reply from Smiles and Smiles

Hi Ryan!
Thank you so much for this review. We are all delighted you are happy with your results and it is great to hear that you would recommend us.
Please do not hesitate to contact us if you require any further assistance with anything. We are all happy to help.
Kindest Regards,
Georgia
Customer Care Team

Rated 5 out of 5 stars

The most welcoming, nicest clinic experience

Me and my boyfriend both came to smiles and smiles (L&Y clinic) on the 27th January.

From the moment we had our face to face appointment and put our deposits down there was very good communication throughout. Had no problem with contacting them and they were very helpful with fitting us in for telephone appointments when we had any questions or I needed to see the scan of my teeth.

We had 20 teeth each composite bonding, I had the digital bonding on the top, freehand on the bottom and my boyfriend had top and bottom free hand.

Massive shout out to Joseph who done both of our teeth one after the other. The kindest, most gentle man who made us both feel so at ease from the moment we met him. He was very detailed with explaining what was going to happen and he was very honest about expectations and recommending what he thought was right but also giving us the choice to make our own decisions.

When we both had our appointments he was just so happy and passionate about his job which made us feel so comfortable we was in good hands. It was the little things he done which we appreciated most such as lifting the glasses off our eyes to make sure the smile matched our new teeth properly, making sure we had eaten before our appointments as it would be a long day, asking us if we had a music preference during our appointment and even letting us come into the room so we didn’t have to sit in the waiting area on our own when we was getting our teeth done.

Joseph is so kind and caring towards his staff, always making sure they’re okay and offering help if they needed it. Aswell as the other dentists who were lovely that worked in there, coming in and checking our teeth and being supportive and nice about Joseph’s work. Special shoutout to Nicole for keeping me sane during my 5 hour appointment 😂

After our results I felt abit uncomfortable with my teeth. I thought they was really big and stuck out a little bit ( this was no fault of Joseph’s, my teeth naturally stuck out anyway and Joseph brought me back in straight away to reassure me by showing me the scan and also shaving them down a little bit to make me more comfortable, free of charge!)

Nothing but good experiences with smiles and smiles and they honestly deserve the 5* review. They genuinely care about their patients and wanting to make them feel beautiful.

So Thankyou for changing both of our smiles ❤️

Megan & Rhys xx

January 27, 2025
Unprompted review
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Reply from Smiles and Smiles

Hi Megan and Rhys!

Wow! Thank you so much for taking the time to write this review. It is so warming to hear and it is lovely to be appreciated. I couldn't agree more with how you describe Dr Joseph. All our dentists and staff are committed to ensuring our patients have a honest and smooth journey from start to finish. We all love to see that end result and the difference it can make. I am thrilled to hear that you were both looked after well and explained to thoroughly throughout your journey. This is the service we aim to provide to each person. Thank you for noticing the small things that mean so much to us all. I have passed your review on to the rest of the team and we are all absolutely delighted and it was a pleasure to work with you both.
Thank you again for taking the time to write this lovely review.
We all wish you both well!
Keep smiling!
Warmest Regards,
Georgia
Customer Care Team

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