We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscre... See more
Company replied
Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more
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100 % Recommend First time using Smile windscreens and from the initial phone contact they were extreamly helpful, booked the job in with only a few days wait kept in touch, turned up at the appoint... See more
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Company details
Written by the company
We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.
Contact info
21 Drewery Drive, ME8 0NX, Gillingham, United Kingdom
- 01634 393090
- support@smilewindscreens.zendesk.com
- smilewindscreens.co.uk
4.9
Excellent
185 reviews
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Reply from Smilewindscreens
Thank you for your review, we are glad to hear our people are polite and provided a good service
Reply from Smilewindscreens
Thank you Stuart for taking the time to post a review. We are always looking at ways to improve our service
Reply from Smilewindscreens
Thanks for the review Peter, we really appreciate the feedback
Great Service!
Great Service!
In an age of automated answering services with rigid dialogue boxes, Smilewindscreens stood out. Appointment was easily made over the phone and the fitter arrived promptly and had my entire back window replaced in less than forty minutes. From what he told me, I calculated that, as the owner of the family-owned business he must have fitted over fifty-thousand car windows personally. Watching the smooth efficiency with which he worked, right down to the little hoover to collect the shards of glass on the ground from my smashed windows, it was clear that here was a company to come back to in the event of another breakage.
March 9, 2026
Reply from Smilewindscreens
We try very hard to provide the service our customers want rather than automate the service to save money. It is false economy for a business to automate the person to person contact. Thanks for the review we appreciate it
Always a good service from the many…
Always a good service from the many years I have used Smilewindscreens.
March 17, 2026
Reply from Smilewindscreens
Thank you Chris it is good to hear we are looking after our important regular customers
Excellent service and very helpful
Excellent service and very helpful. Pleased with the result.
March 6, 2026
Reply from Smilewindscreens
Thank you Clive for your review, we really appreciate the feedback. Tim Morrow business owner
polite got on with replacement as fast…
polite got on with replacement as fast as he could
March 6, 2026
Reply from Smilewindscreens
Thank you John, We are glad you are happy with the speedy service. Tim Morrow. Business owner
Reply from Smilewindscreens
Thank you Stewart, we really appreciate the feedback, we always try to provide value for money in these difficult times. Regards Tim Morrow. Business owner
Josh turned up on time and was polite…
Josh turned up on time and was polite and pleasant
February 26, 2026
Reply from Smilewindscreens
Thank you Mark Peters , we are happy to hear Josh is looking after our customers.
Booked in at short notice
Booked in at short notice. Engineer came out and completed the work, did have trouble with the calibration but stayed until this was completed. Can not fault the experience.
February 19, 2026
Reply from Smilewindscreens
Thanks for the review, calibrations can be an issue on occasions, modern cars are computers on wheels
Happy George
The whole experience was very easy. I phoned up got a really good price then a date that was soon and very convenient and the chap that did it was chatty and very friendly
February 16, 2026
Reply from Smilewindscreens
Thanks for your review we are Happy you found the experience very easy
Reply from Smilewindscreens
Thank you Alex Sidwell @ project plant scaffolding This feedback is greatly appreciated
Reply from Smilewindscreens
Thanks Andy @ Victoria hire it is good to get feedback from an established customer of over 25 years. The team at Smile Windscreens thanks you
GREAT SERVICE
GREAT SERVICE FROM START OF A PHONE TO THE FITTING OF OUR FRONT SCREEN WITHIN DAYS OF ORDERING.
February 4, 2026
Reply from Smilewindscreens
Thank you Big M Autos we appreciate the feedback. Thank you for your business
Reply from Smilewindscreens
Thank you PHIL POWLEY. We are pleased our service was acceptable, we try hard to please our customers
Excellent service and the technician in…
Excellent service and the technician in particular was very friendly and very professional.
January 30, 2026
Reply from Smilewindscreens
Thank you Daniel. JCB has been a customer for many years, our regular customers are very important to us.
Excellent service....fitter spot on
Excellent service....fitter spot on - lovely man... helpful, informative and efficient...
Very easy to book and also made it clear the job would be weather dependent!
Would recommend...
January 28, 2026
Reply from Smilewindscreens
Thank you Louise for the feedback. We appreciate the time taken. Regards Tim Morrow MD
Very efficient company and their…
Very efficient company and their engineer was on time and completed our back windscreen without any issues.
Great job guys!!
January 23, 2026
Reply from Smilewindscreens
Thank you Paul, we are glad you are happy with the service we provide. Everyone at Smile Windscreens thanks you
Excellent service very prompt and very …
Excellent service very prompt and very professional,highly recommend
January 23, 2026
Reply from Smilewindscreens
Thank you All Choice first cars. Feedback is greatly appreciated, the team at Smile Windscreens thanks you
Reply from Smilewindscreens
Thank you Colin we really appreciate the feedback
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