Smilewindscreens Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the prompt and efficient replacement of windscreens and other car glass. Many people appreciate the friendly, professional, and knowledgeable staff, who are often described as going above and beyond to assist. Reviewers also frequently mention the competitive pricing, finding the services to be cheaper than alternatives and offering great value. The customer service is highly rated for its responsiveness and helpfulness, with many noting the ease of scheduling appointments and clear communication throughout the process. Some customers also felt that the convenience of having work done at home was a significant bonus.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the excellent, friendly, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, professional, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting that the prices were good, great, or... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, polite, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscre... See more

Company replied

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

100 % Recommend First time using Smile windscreens and from the initial phone contact they were extreamly helpful, booked the job in with only a few days wait kept in touch, turned up at the appoint... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Asks customers to review

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4.9

All reviews

(187)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and friendly

Fast, friendly service.

January 8, 2026
Smilewindscreens logo

Reply from Smilewindscreens

Thanks for the review Tim, it has been our pleasure to serve you

Rated 5 out of 5 stars

perfect

perfect, perfect, perfect,

January 15, 2026
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Reply from Smilewindscreens

Perfection is something we strive to achieve, thanks for the business, we appreciate the feedback

Rated 5 out of 5 stars

Excellent service

Excellent speedy service and great price. Would highly recommend.

January 8, 2026
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Reply from Smilewindscreens

Thank you Robert at Big Transport we are glad you are happy with the service provided by Smile Windscreens. It has been our pleasure to serve you

Rated 5 out of 5 stars

Did a fab job…..!

Did a fab job…..!
Very happy indeed.

December 19, 2025
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Reply from Smilewindscreens

Thank you Mr Jonathan Adams we appreciate your response, it has been our pleasure to serve you. Regards Tim Morrow at Smile Windscreens

Rated 5 out of 5 stars

Very pleased with the way job was…

Very pleased with the way job was undertaken we both felt very sorry for Josh avoiding the showers which were very heavy!!

December 8, 2025
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Reply from Smilewindscreens

Thanks for the feedback. We appreciate it

Rated 5 out of 5 stars

Great!

Josh was great, the team were really helpful & windscreen is perfect. Thank you!

December 1, 2025
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Reply from Smilewindscreens

Thanks for the review, we are glad to be of service

Rated 5 out of 5 stars

Great service

Great service, clean and tidy 👍

December 9, 2025
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Reply from Smilewindscreens

Thanks for the review, we are glad to be of service

Rated 5 out of 5 stars

First Class Service

I would like to give an extra special shout out to Stella & Naomi. They kept me in the loop with everything and were very understanding and helpful. I would not hesitate to recommend this company!

December 2, 2025
Unprompted review
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Reply from Smilewindscreens

Thanks for the review, we are glad to be of service

Rated 5 out of 5 stars

Smile Windscreens are the best !

Smile Windscreens always help to make sure the windscreen is exactly what the vehicle should be. They are very good at accommodating date and time to arrive. They keep you informed via email for confirmation and the fitter is always prompt and very experienced.

November 19, 2025
Smilewindscreens logo

Reply from Smilewindscreens

Thank you we really appreciate the feedback

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