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Smilewindscreens Reviews 

188
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the prompt and efficient replacement of windscreens and other car glass. Many people appreciate the friendly, professional, and knowledgeable staff, who are often described as going above and beyond to assist. Reviewers also frequently mention the competitive pricing, finding the services to be cheaper than alternatives and offering great value. The customer service is highly rated for its responsiveness and helpfulness, with many noting the ease of scheduling appointments and clear communication throughout the process. Some customers also felt that the convenience of having work done at home was a significant bonus.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the excellent, friendly, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, professional, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting that the prices were good, great, or... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast, polite, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscre... See more

Company replied

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

100 % Recommend First time using Smile windscreens and from the initial phone contact they were extreamly helpful, booked the job in with only a few days wait kept in touch, turned up at the appoint... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing price

Amazing price, very quick service and quality work. Great communication. Highly recommend.

August 19, 2025
Unprompted review
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Reply from Smilewindscreens

Thanks, we appreciate the review

Rated 5 out of 5 stars

Exceptional service

Very easy to sort out a replacement rear screen for our Fiat 500X.
Lady we spoke to was very helpful and apologised that it couldn't be done until the next day but we were impressed that it was going to be so quick.
Man who came out to fit it couldn't have been nicer, and was very professional.
Very good service all around and happy to recommend.

July 24, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Classic camper screen replacement

I wanted a new windscreen in my old classic VW camper but it needed to be done by somebody that cared about their work, and having used Smile before on a really old Range rover screen that needed replacing they were my first choice.
Excellent service.

July 23, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Needed to replace the windscreen due to…

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscreens answered the phone straight away, talked to a real human, arranged for 2 days later and price was the cheapest anywhere. Fitter turned up on time at my house and fitted the screen, couldn’t be simpler. Will definitely be using them again if and when a screen goes.

July 16, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback.

Rated 5 out of 5 stars

Cannot fault this company

Cannot fault this company! From the receptionist to the fitter the company went above and beyond from the beginning. Absolutely outstanding service and would most definitely recommend to anyone

July 2, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Vokes

Great as always

June 12, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Very good service

Very good service

June 3, 2025
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Reply from Smilewindscreens

Thanks for the review, we appreciate the feedback

Rated 5 out of 5 stars

The service was great

The service was great, came, got on with the work, polite, gave me helpful tips. Just brilliant. Thank you

May 2, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Exceptional service

Josh called and gave me a time he was going to arrive, very friendly and had a conversation and was very efficient in doing his job. Could not recommend more.

May 13, 2025
Unprompted review
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

WPrompt efficient service

We use smile regularly, they are prompt efficient and reasonably prices

April 11, 2025
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Reply from Smilewindscreens

Thanks we appreciate the business and the feedback

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