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Smilewindscreens Reviews 

188
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and professional demeanor, making every interaction pleasant. Many people highlight the efficient and high-quality service provided, often noting the prompt arrival and skilled execution of work. The company is also frequently commended for its excellent customer service and communication, alongside very competitive and affordable pricing. Reviewers frequently appreciate the ease of scheduling appointments and the convenience of having work done at their location, often describing the process as straightforward and hassle-free. This commitment to customer convenience further contributes to the highly positive overall sentiment.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their friendly, professional, and helpful... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great prices and affordability of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscre... See more

Company replied

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

All the staff at Smiles Windscreens were exceptionally helpful were…

The Staff at Smiles Windscreens were excellent in delivering a great Customer service. They are very helpful and acting swiftly and courteously to my request and kept me in the loop with direct calls to me at every stage of the appt booking. I would rate them highly to other people, having used their service now for the second time. A very fast, reliable and cost effective service.

March 17, 2025
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Reply from Smilewindscreens

Thank you we appreciate the feed back

Rated 5 out of 5 stars

good reliable service

good reliable service, reasonable priced, arrived at the slot I was given. I have used this company several times now and have always had very good service.

February 20, 2025
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Reply from Smilewindscreens

Thank you, we appreciate the feedback

Rated 5 out of 5 stars

Reliable

Reliable. They do what they say.

February 3, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Engineer was brilliant

The fella arrived dead on time. He was completed within 40 minutes. One week later and no issues with it whatsoever

January 10, 2025
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Reply from Smilewindscreens

Thanks for the feedback, we appreciate it

Rated 5 out of 5 stars

great prices

great prices, quick service.

January 15, 2025
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Reply from Smilewindscreens

Thanks, we appreciate your feedback

Rated 5 out of 5 stars

Smile

Great company. Professional and reliable service.
Competitive quote and friendly staff.
Highly recommended.

January 8, 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 4 out of 5 stars

Although my windscreen did leak after…

Although my windscreen did leak after first installation , the fitter was very helpful in finding the issue and resolved the problem. Good price and service.

November 21, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback.

Rated 5 out of 5 stars

Fast & Efficient

Showed up in a timely manner and did an excellent job in replacing my car window

October 17, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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