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Smilewindscreens Reviews 

188
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, noting its speed and efficiency in handling requests and the professional quality of the work performed. Reviewers frequently highlight the staff as friendly, knowledgeable, and polite, providing excellent customer skills. Many people also appreciate the competitive pricing, often finding it substantially cheaper than other options available. The customer service is often commended for its helpfulness, clear communication, and ease of scheduling appointments. People also value the convenience of prompt on-site service, with technicians arriving on time and completing tasks efficiently.

What people talk about most

Service

People report positive experiences with service, often highlighting the excellent, friendly, and professional... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, professional, and... See more

Price

Customers consistently note positive experiences with price, often finding it to be a great value compared to... See more

Customer service

Clients share positive opinions on customer service, highlighting the polite, efficient, and helpful nature... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscre... See more

Company replied

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Asks customers to review

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4.9

All reviews

(188)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service form booking to caring…

Great service form booking to caring out the windscreen replacement, helpful and polite will definitely use again if needed, and totally recommend.

October 9, 2024
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Reply from Smilewindscreens

Thanks, we appreciate the feedback

Rated 5 out of 5 stars

Great service

Great service. The fitter was very knowledgeable, efficient and a nice guy👍

October 4, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Josh called me about an hour before he…

Josh called me about an hour before he arrived.
He was friendly, efficient and provided me with all the necessary details before starting the windscreen repair.
All finished within 15/20 minutes.
Excellent value for money.
Josh a super star.

September 4, 2024
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Reply from Smilewindscreens

Thanks for the review. Will make Josh very happy, thank you

Rated 5 out of 5 stars

Brilliant service

Brilliant service, really helpful and came out next day! Thank you. Very highly recommended

August 29, 2024
Unprompted review
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, excellent price and job completed the following day

August 14, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 4 out of 5 stars

Quick efficient service

Quick efficient service, good value for money. Also the person who fitted the windscreen was very professional, friendly and did a very good job.

July 24, 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 3 out of 5 stars

Transit custom windscreen

Scratched dash area and made the pillar trims very dirty.

July 12, 2024
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Reply from Smilewindscreens

We have no record of a complaint, we would appreciate details to allow us to investigate. Send details to sales@smilewindscreens.co.uk

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