Very very slow pay out I have visa fast pay and 6 hours still no payment smooth have still after 6 hours you have still not processed my payment.Im very disappointed in how slow it had been my deposit... See more
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Had a issue with my spins promotion but chatted with Jim, was amazing and sorted my problem quickly
Company replied
Jim gave me excellent support and helped me aquire my welcome bonus
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Company details
Written by the company
Press Play on Smooth Spins Spin the Hits Welcome to Smooth Spins, the ultimate destination for Slot Games, bingo, Slingo and live casino action. It’s a non-stop mix of your favourite games, all delivered with energy, excitement and that signature Smooth beat. Bingo Rooms on Air Tune into our buzzing bingo rooms and join fellow players for a live, interactive experience. From 90, 80, 75, to 50-ball games, you’ll feel the vibe with every call, chat and win. Spins, cash and prizes drop like chart-topping hits… this is the ultimate bingo playlist! Slots & Slingo Jam Take your pick from thousands of slots, including all-time classics, and those exclusive Smooth Spins hits you won’t find anywhere else. Can’t decide between slots and bingo? Slingo is your ultimate remix, spinning the best of both worlds in one high-energy game! Live Casino Broadcast Step into our live casino rooms and feel the excitement in real time. Play classics like Blackjack and Roulette, or join our live game shows like Crazy Time, Monopoly Live and Deal or No Deal, all streaming straight to your screen. It’s like front-row access to a live show, every spin! Exclusive Promotions From jackpot drops to special campaigns, our daily promotions and bonuses give you more ways to play and win. Play Anywhere, Anytime Take your Smooth Spins playlist on the go. Fully mobile-optimised, you can spin, win and play on your phone, tablet, or browser. The hits never stop. Join the Fun Whether you’re a new player or a seasoned Smooth Spinner, the stage is yours. Download the Smooth Spins app today, tune into your favourite games, and see if you can hit that chart-topping win!
Contact info
Suite 2, World Trade center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@smoothspins.co.uk
- smoothspins.co.uk
2.8
Average
93 reviews
No history of asking for reviews
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SCAM ALERT
SCAM ALERT – AVOID THIS SITE!
I don’t usually leave reviews, but this site is a straight-up scam and people need to know.
They hook you with a welcome bonus, then after you deposit and wager, they tell you you’re not eligible; hiding behind vague fine print (“paragraph 18.3”) that lets them deny bonuses for any so-called “business decision.” No real explanation, no accountability.
It’s a bait-and-switch. They take your money and shut down any complaint. All the positive reviews are fake, don’t fall for it.
Stay away and take your money somewhere honest.
June 12, 2025
Unprompted review
Reply from Smoothspins
We are sorry to hear that you are dissatisfied with our site, please be advised that if you have restriction from any other brand powered under the BV Gaming Licence this would follow over to your account with us.
Promotion issue resolved very 👍quickly…
Promotion issue resolved very quickly and efficiently customer agent was very helpful and to the point 👍👍👍👍
June 1, 2025
Unprompted review
Reply from Smoothspins
Thank you for your kind review, Ahmad! We're glad they were able to assist you with your query and will be sure to pass this on to the team. Please don't hesitate to get in touch again if you should need any further assistance.
This Casino is one of my new…
This Casino is one of my new favourites! Firstly I want to a say a huge thank you to Louis from on live chat as they went above and beyond to help me add a bonus to my account and was very fast at doing so! This casino is great as far as casinos go,it's easy to work, no Lagging ,super fast withdrawals and all around a 5/5*
June 1, 2025
Unprompted review
Reply from Smoothspins
Thank you for your kind review, Rachel! We're glad he was able to assist you with your query and will be sure to pass this on to Louis for you. Please don't hesitate to get in touch again if you should need any further assistance.
Withdrawal processing not clear my…
Withdrawal processing not clear my withdrawal has been processed still awaiting for the status to turn completed. Not sure if this is all a scam to be honest with this company.
Should have learnt lesson from first time process is very long and you keep being told the same thing ridiculous.
May 24, 2025
Unprompted review
Reply from Smoothspins
I'm sorry to hear you aren't happy with our site, if you would like us to take a further look into this for you please don't hesitate to get in contact.
Beware - don’t honour offers
Dishonest scamming site. Offered me the option to click to opt in to a welcome offer as part of the sign up process. Naturally I clicked the big green opt in button. Once I’d completed the wagering requirement, no bonus appeared on my account so I contacted customer services to be told I wasn’t eligible. I have no problem with not being eligible for an offer, I didn’t go to look for the offer, it popped up and you showed it to me! Then when I opt in, and spend more than the amount specified, suddenly not eligible! Scammers, I’d use a more reputable site like Coral or Sky Bet who actually honour offers rather than scam people
May 17, 2025
Unprompted review
Reply from Smoothspins
I'm sorry to hear you aren't happy with our site, if you would like us to take a further look into this for you please don't hesitate to get in contact.
Alan was Very welcoming and very helpful
Alan was Very welcoming and very helpful
May 15, 2025
Unprompted review
Reply from Smoothspins
Thank you for your kind review, Leanne! We're glad Alan was able to assist you with your query and will be sure to pass this on to him. Please don't hesitate to get in touch again if you should need any further assistance
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