SnagCheck Solutions Reviews 97

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and thoroughness, often highlighting their ability to explain complex issues clearly and patiently. Many people appreciate the exceptional service, noting the detailed reports and the staff's dedication to going above and beyond. Reviewers frequently mention the staff's friendly and accommodating nature, making the entire process easy and reassuring. The efficiency and quality of the service, including prompt report delivery and valuable advice, are also highly valued by consumers.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, particularly highlighting their... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the thoroughness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ian was brilliant. Having just purchased our new build we of course missed quite a few things, being wrapped up in the excitement. However Ian was extremely thorough and pointed out issues I doubt we... See more

Rated 5 out of 5 stars

I couldn’t be more impressed with Ian’s professionalism and attention to detail. From the moment he arrived, Ian was friendly, punctual, and extremely thorough. He took the time to explain his fin... See more

Rated 5 out of 5 stars

Ian is a very knowledgeable person in his field of expertise and also goes the extra mile in explaining every snagging issue. We received our very thorough report on the same day, including thermal... See more

Rated 5 out of 5 stars

Ian did an incredibly thorough job at an excellent price. He is very knowledgeable and has provided us with a detailed report that will not only make our house look spotless, but also highlighted key... See more


Company details

  1. Building Inspector
  2. Building Firm
  3. Construction and Maintenance Office

Written by the company

We offer professional snagging services for residential and commercial properties. We offer unparalleled attention to detail and a keen eye for identifying property issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A must if you’re buying a new build house!

Ian was fab and very thorough. Friendly guy, communication was great too. Walked us through the snags he found and we had a detailed report and a thermal images to show us where the pipes run etc.

Would definitely recommend him to anyone especially anyone buying a new build! Cheers Ian!

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Ian is exceptional! 1000% recommend

I recently had the pleasure of working with Ian for a snagging inspection on our new build, and I couldn’t be happier with the service provided. Ian came in bright and early and spent several hours combing through the house.

He was very detailed, inspecting the roof installation with his drone, while also checking pipes, and walls for water leakage. He also help identify that some radiators were working inefficiently. Ian was so thorough that he identified a previous plumbing fault that the developers thought they hard taken care of.

Despite the house being well-finished, Ian identified over 100 snags—90% of which I would have never noticed on my own. His attention to detail was outstanding, catching everything and presenting it in such a way that it’s for the developers to review.

Later the same day, he provided a comprehensive report with detailed images. Ian’s professionalism, expertise, and value for money were second to none.

I highly recommend Ian’s snagging services to anyone moving into a new build. The peace of mind he provides is well worth the investment!

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and thorough snagger

I contacted Ian prior to moving into our new build and he explained what he would do. Two days after getting the keys Ian came round to do his snagging (we hadn't moved in at this point so he didn't have to work round any furniture). He spent several hours checking the house, and used his drone and thermal imaging as well. He commented that the house was very well finished, but still found over 130 snags (he was being generous as some of the decorating ones he grouped together). He puts red dots on everything so they are easy to identify. Ian provided a comprehensive report with images later that day. I had my ten day site meeting with the site team yesterday and went through the snagging report. They have agreed to sort most of them. Ian identified lots of things I would have never picked up on such as damaged bricks,bricks out of line, things out of plump, problems with windows and plumbing, poor sealant etc. Ian was very professional. I would highly recommend Ian, and he was the best quote I got. Why someone would spend a fortune on a house and not pay a few hundred pounds for a snagger is beyond me.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

I contacted Ian prior to my my move into a new build and once I had the keys, Ian turned upon time, the following day. I was very impressed with how thorough he was and worked around boxes and furniture arriving. After the survey Ian left and within a hour my report was sent across. I would definately recommend this company to anyone!

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Ian was very professional

Ian was very professional, courteous and polite and provided an excellent service. His inspection of our new house was extremely thorough and included use of a drone to inspect the roof and associated features.
He found a total number of 61 snags, even after stating our house was built very well with a great finish.
Ian provided a full comprehensive report the same day, complete with photographs of all snags found on the same day.

I would highly recommend.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Ian came over to inspect our newly built house. He was professional, polite, and ready to answer all my questions, keeping me informed throughout the entire inspection process. In addition to thoroughly examining every aspect of the house, also conducted drone and thermal surveys.

I received a detailed snag report from him on the same day.

Highly recommend.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I’m so glad we chose Snag check solutions for my house snagging. Ian provides a professional service by looking and inspecting every aspect of my house. For example, using drone and professional equipment during inspection. I also received a detailed report the next day.

Ian is friendly, knowledgeable and professional. He explained very clearly and patiently when I had questions on some issues. His inspection was super thorough. Highly recommended

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Problem with black mould..

Ian came to view the property that we have lived in for 20 plus years. We had always experienced an issue with condensation during Autumn and Winter seasons which we assumed was damp. He visited the property, performed an internal humidity check on different internal and external walls and gave us an honest and transparent conclusion that it was a fault with lack of internal ventilation and airflow. I took on board the technical advice which was explained to me in layman terms and now the problem is fixed. No more black mould patches on the walls. Perfect solution to a long standing problem. We never realised the issue.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ian gave us a really detailed report and was very informative whilst carrying out a full survey on our property. We also had the thermal and drone survey which really helped us to sort any issues we had with the property. Highly recommend, thank you for your help!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Very pleased with the snag survey carried out. Ian was very professional and friendly. Unbeatable prices and a brilliant detailed report which was provided very quickly. I was in two minds whether to carry out this survey or not but I’m so glad I did now as Ian had noticed many things especially to the exterior of the property that I wouldn’t have noticed. Highly recommended!

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Contacted Snag check solutions to…New build

Contacted Snag check solutions to report on my new build. Very impressed with how friendly,courteous and professional Ian was. We had several quotes before choosing Snag check solutions, but none could come close to Ian’s quote.,Ian turned up at the appointment time and carried out a full survey including thermal imaging and drone survey where he pointed out a few quite alarming issues ,he sent us a detailed report with photographs with a very quick turn around, which has now helped the building company rectify all issues.Really recommend Snag check solutions

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Proper check!

Thanks to Ian for helping to identify issues that we had not spotted on our new build home. Having someone who understands the regs was definitely best way to be able to get things corrected and made proper with the house.
Worth having the snag check done properly!

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

A marvellous company to use

A marvellous company to use. Surveyor was very thorough, kept to appointment time, and gave a detailed report.
Such a lovely person, he was polite, and very trustworthy.
To be fair he went out of his way to help us, I would definitely recommend to any one of my friends and family.
Thank you for your help and kindness !!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Recommended with price in mind. Excellent service. In depth report given and pleased with the advice given. Thanks Ian.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend 👍

Ian recently did a full snagging inspection on our house, which included a thermal imaging survey and drone inspection too. We were very surprised with all the issues he picked up on. He’s got a very keen eye and can tell he’s been in the construction industry for a long time. Very reasonable price too compared to others. Highly recommend 👍

March 28, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look