SnoHub 

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See what reviewers are saying

Rated 2 out of 5 stars

Saturday my city in MA received 23.5 inches of snow. Because my city tickets - I paid the and did premier service for Sunday morning to ensure I was cleaned and the storm stopped. I was notified Satu... See more

Rated 5 out of 5 stars

Used SnoHub just south of downtown Denver last fall. Great experience. Easy to use app, shoveler appeared when he said he would and took before and after photos. Sidewalk was shoveled appropriately. P... See more

Rated 2 out of 5 stars

I used your services last winter during a period of a couple snow storms. Both times I used you services it took 24 hrs until someone could come after several delays and time of arrival repeatedly pus... See more

Company replied

Rated 5 out of 5 stars

SnoHub was advertised on our local news channel the day before a major snowfall occurred in the metropolitan Detroit area. There was so much snow in my driveway that I could not get out. I downloaded... See more

Company details

  1. Snow Removal Service

Information provided by various external sources

Snohub is a consumer App that offer snow removal services throughout the USA. The App is voice activated to make ease of use for homeowners and contractors. Homeowners have the choice of standard service which offers removal of snow ASAP or Premium service which guarantees snow removal within a 2 hour window.


Contact info

  • Wilshire Boulevard 10866, 90024, Los Angeles, United States

  • snohub.com
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a great service!

Such a great service! I most often take care of my driveway myself, but I have been trying to find a way to have my driveway plowed in a timely manner when I can’t do it. I logged onto the app for the first time, ordered service, and the plow was here in 30 minutes and they did a great job. Problem solved!

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

SnoHub is my new “snow guy”

Such a great service and the app is super easy to use. I had to fire my regular snow guy and it’s hard to find snow removal for single family homes. My cousin told me about the app. I put in my request, they sent a picture of the guy who would be on my property, and an estimated arrival time. I paid online and it was done to my satisfaction. So SnoHub is my NEW “snow guy!”

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

At first I was frustrated cause the…

At first I was frustrated cause the first person did not show up and after messaging and emailing the company I received a response in five minutes and a very nice couple showed up shortly. I was very happy about that. Would use SnoHub again!

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Used SnoHub just south of downtown…

Used SnoHub just south of downtown Denver last fall. Great experience. Easy to use app, shoveler appeared when he said he would and took before and after photos. Sidewalk was shoveled appropriately. Price was higher than your neighborhood teenager going door to door with a shovel but I wasn’t able to drive to the property to shovel myself so what are you going to do. I didn’t feel gouged. Will use SnoHub again without hesitation.

February 4, 2020
Unprompted review
Rated 3 out of 5 stars

The contractors are great, but the platform is weak

I was out of the country during a blizzard and still had the best groomed walks upon my return. Kudos to the contractors.

The platform itself could benefit tremendously from a robust in-app chat client for communication between users and contractors. I had a few contractors not accept jobs because they could not reach me, and I had a Snohub agent give me pushback when I wanted a text relayed to a contractor.

February 4, 2020
Unprompted review
SnoHub logo

Reply from SnoHub

we do have app chat facility and a 24 hours call center you can always reach

Rated 2 out of 5 stars

Disappointed

The level of the job done was not even close to what it cost. I expect a plow and it was a person that showed up with a low level snow blower. My driveway was left a mess. It was not all cleaned off. Disappointed!

February 4, 2020
Unprompted review
SnoHub logo

Reply from SnoHub

you can always call our control center and you can also register dissatisfaction which we will address

Rated 2 out of 5 stars

Shoveled a small path and didn’t remove…

Shoveled a small path and didn’t remove snow to the sidewalk. Serviced in Winter of 18/19

I contacted customer service and it appeared to be automated and never responded adequately to my concern.

February 4, 2020
Unprompted review
SnoHub logo

Reply from SnoHub

you can always call our control center and you can also register dissatisfaction which we will address

Rated 5 out of 5 stars

They were absolutely perfect

They were absolutely perfect. Easy a website to use. They sent pictures before and after the job. They arrived on time. If other companies could be as efficient the world would be a better place. Thank you Snow hub

February 4, 2020
Unprompted review
Rated 2 out of 5 stars

Adding a distance surcharge for a…

Adding a distance surcharge for a non-rural area, most likely since your contractor network is weak, isn’t a way to maintain loyal customers. Spend your money improving your service, not putting the burden on others.

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

Bad Customer Service

bad Customer service

Deleted app after first use. Paid for extra service and did not get it. Contractor claimed to have "come back" and put salt down. Must not have been my house because there was no salt on my driveway. you can tell when there is salt. Snohub cant help you since they are just the "middle man". Dont expect them to help you with any issues that come up with your service. Not wort it. I reached out to customer service and got the same answer.

January 28, 2020
Unprompted review
SnoHub logo

Reply from SnoHub

we do have a call center for all issues that need to be resolved. Yoiu can always call it.

Rated 1 out of 5 stars

Useless App

When I posted on my Facebook page requesting a recommendation for snow plowing, two friends mentioned hearing on TV about Snohub. Tried loading the app but received message that it was not compatible with my device. When I called the number on the site, it directed me to another number that gave a message that it was not recognizing my number as a member so it hung up on me. As far as I can see Snohub is useless.

January 19, 2020
Unprompted review
Rated 1 out of 5 stars

Order a plow last year

Order a plow last year. Waited all day and a guy showed up with a shovel......🤔

December 31, 2019
Unprompted review
SnoHub logo

Reply from SnoHub

we now offer a Premium Service which guarantees a time for snow removal, please try it

Rated 4 out of 5 stars

Did a great job once they got here

Did a great job once they got here. Kept getting messages changing the plow driver and time of arrival. Prices are very reasonable.

December 26, 2019
Unprompted review
SnoHub logo

Reply from SnoHub

we now offer a Premium Service which guarantees a time for snow removal, please try it

Rated 2 out of 5 stars

Not happy!

The driveway was plowed very well as far as clearing snow. However, I said at least three different times “DO NOT Dump the snow on the right side of the driveway! If you were coming down the driveway, please dump it On the LEFT side only!!!” The right side has a garden, which was mostly covered with snow, and the plow destroyed my rosebush. He also started the pile at my garage going out, so that my entire front door steps had about 4 feet of snow in front of it. I have a torn shoulder, and my son had to dig it out so that we could get mail!

December 23, 2019
Unprompted review
SnoHub logo

Reply from SnoHub

we now offer a Premium Service which guarantees a time for snow removal, please try it

Rated 2 out of 5 stars

Don’t recommend

Started ok. I didn’t get my “first time” discount, but let it go because my driveway was cleared. However, one time in particular, people kept cancelling and snohub suggested I “add to the [$49] amount up to $100.” Some kind neighbor cleared my driveway and I deleted the app. Bought a snowblower and will never use, nor recommend this service.

December 22, 2019
Unprompted review
SnoHub logo

Reply from SnoHub

we now offer a Premium Service which guarantees a time for snow removal, please try it

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