Snowden Healthcare Reviews 

334
TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

ordered a medicare device for my wifes arthritic knees and wrist ,it unfortunately had no affect ,I contacted Snowden and they honoured the 90 day trial period no problem i was impressed .I was alwa... See more

Rated 5 out of 5 stars

Bought the Kneease for my Mother who has suffered for many years with arthritis. Placed order online and received the Kneease the next working day. Simple to use supplied complete with AAA battery. Mo... See more

Rated 1 out of 5 stars

Constant COLD CALLING despite being told we had been removed from any future calls. Hard sell of products that would react with current medication. Does someone have to die before this company gets sh... See more

Company replied

Rated 4 out of 5 stars

I enquired re delivery as had been several days since order. Anthony responded and arranged a second item be sent to arrive next day along with free items as an apology. It did arrive as promised an... See more

Company details

  1. Physiotherapy Equipment Supplier

Information provided by various external sources

Snowden Healthcare has been supplying pain relief management products for 20 years and has firmly established itself as a leading UK provider of natural healthcare solutions.


Contact info

3.2

Average

TrustScore 3 out of 5

334 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(334)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

recliner chairs

We have two very expensive chairs
The ones we purchased from you are excellent we wish we had come to you first as I am sure you could have given us a better deal for the first ones we brought
Many thanks
Diana &Michael Taylor

April 4, 2017
Unprompted review
Rated 4 out of 5 stars

Excellent company

Good company with a very interesting range of products to make life a little easier/better for people who have difficulty with everyday tasks, and their families. Though some products are on the expensive side, but that's often the case with items geared towards a specific group.

April 3, 2017
Unprompted review
Rated 1 out of 5 stars

No satisfaction what so ever

Hi, I have had three items from Snowden healthcare over the years and none of them have worked for me. My recent order, which I purchased around four weeks ago was a tube of "Miracle - Medigel. which lasted for around three weeks and cost over forty pounds. I purchased this to help relieve my painful knees but it had no effect what so ever. Now I can excuse one item not working and possibly two but not three. I told the company that if it did not work that I would publish it on social media, because the one thing that I feel passionate about are companies praying on the desperate who are prepared to pay any amount for relief from their pain only to find that the products being sold are useless

March 31, 2017
Unprompted review
Rated 4 out of 5 stars

Would have been 5 stars but for …

Would have been 5 stars but for unwarranted cancellation of part of my order! I received Opti:5 for price of postage (haven't used it often enough to honestly comment) but apparently Snowden left a discount code on the 2nd part of my order as well! I was totally unaware of the mistake until I received notification of a refund due to " MY" mistake! No consultation, no chance for me to rectify the situation. I doubt if I will make another purchase with them.

March 29, 2017
Unprompted review
Snowden Healthcare logo

Reply from Snowden Healthcare

Dear Mrs Carr

Thank you for taking the time to leave your review, i am glad you have received your free Opti:5 Tube of Joint Gel. as we explained in an earlier email the discount code provided is only to be used against the offer for the free gel and not on any other item, due to this we had no choice in cancelling your second order, a technical fault on our system allowed the use of the code to be inputted twice which has now been fixed , we are sorry if this has caused any inconvenience and if you wish to take advantage of another free tube of Opti:5 please email us at sales@snowdenhealthcare.co.uk and we will provide another code so that you can take further advantage of this great offer.

Kind regards

Rated 4 out of 5 stars

Prefer this to deep heat

I bought this as a sub to deep heat because I found myself to be going through it. This needs to only be applied to the area once and the pain reduced to a more managable level. The only thing I want is a bigger tub haha

March 28, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

While it is still a little early to comment on the effectiveness of the joint and muscle gel initial indications are good. It certainly seems to be helping the pain in my knee. Excellent service with quick delivery.

March 28, 2017
Unprompted review

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