Snowgoose Reviews 1,496

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

100 St Georges Terrace ordered 20 cherry , baci chocolate and Chandon boxes for our VIP tenants for Christmas 2020 and what a hit they were. We immediately placed our order for 2021 as th... See more

Company replied

Rated 4 out of 5 stars

Excellent service Made an order on a Saturday that was in error their call centre open Monday to Fri so was able to call and get help on Monday straight away.....(feedback) am option to log in and o... See more

Rated 5 out of 5 stars

Staff were excellent in assisting us to send out these hampers to multiple addresses to our Board members. The goods were fresh and delicious. There is something in the box for everyone to enjoy. Than... See more

Rated 5 out of 5 stars

We have used Snowgoose for quite a few years now as a sign of appreciation to our best customers. We have never heard a bad word about the quality of your product which has to the best of my knowled... See more

Company replied

Company details

  1. Gift Shop
  2. Food Products Supplier
  3. Hobby Store

Information provided by various external sources

At Snowgoose, we believe in surprising, delighting and making someone feel special in an unforgettable way. We guarantee to captivate the senses and delight the taste buds with the finest, freshest produce from Australia’s top growers and artisan providores, all exquisitely presented in our signature wooden boxes. We believe that in this busy, crazy world, people need to feel cherished with a gift of taste that helps them slow down for a moment… to pause and indulge in life’s simple luxuries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The hamper was just what was needed to…

The hamper was just what was needed to brighten the day of our dear friend after open heart surgery. The food was fresh and delicious and he looked forward to enjoying the lovely red when recovering. Would definitely recommend

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

I have used Snowgoose on many occasions…

I have used Snowgoose on many occasions such as gifts for clients, family and also myself. I have never been disappointed with the quality of the product and the service provided. I will continue to use Snowgoose in the future.

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Beautifully Packaged

I ordered hampers for our staff as a thank you for their exceptional handling of the transition to working from home during the COVID-19 panedemic. Each hamper was delivered to the staff member's home on the same day and we were able to include a personal message. Our staff were truly grateful for the hampers which were amazing. Thank you Snowgoose for your wonderful hampers and excellent customer service. I will be using you again!

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Always receive huge compliments…

Always receive huge compliments regarding the exquisite presention and superior quality if the fruit in the fruit boxes. The chocolates are a delicious treat and the Forget Me Nots in the Condolences box are a very touching addition.

September 1, 2020
Unprompted review
Rated 1 out of 5 stars

The hamper was delivered with a note or…

The hamper was delivered with no note or any identification. Even though this was provided. The recipient had no idea who it was from. Probably won't use them again for this reason.

September 1, 2020
Unprompted review
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Reply from Snowgoose

Apologies Sylvia for missing the greeting card. Hope you will give a chance to redeem ourselves.

Rated 5 out of 5 stars

The communication was good

The communication was good, the delivery arrived as planned and the recipient was delighted. No problems

September 1, 2020
Unprompted review
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Reply from Snowgoose

Thank you Caroline, for your feedback.

Rated 5 out of 5 stars

Great value

I’ve used them four times through the Victorian lockdown- incredibly quick delivery and the quality of the produce is exceptional. Our family love these gifts and I’ll continue to do them as pick me up gifts!

September 1, 2020
Unprompted review
Snowgoose logo

Reply from Snowgoose

Thank you for your feedback, Jodie! We appreciate your ongoing support and look forward to assisting you with your gifts in future.

Rated 5 out of 5 stars

Best Hampers in Oz

Have used Snowgoose several times in different states For different reason and have been impressed with both the quality, the response and the speed of delivery. They are my go to for hampers for both business and personal reasons in Australia.

September 1, 2020
Unprompted review
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Reply from Snowgoose

Thank you, Jenny! We love your feedback and appreciate that we are your go-to for hampers!

Rated 5 out of 5 stars

The hardest part of the transaction was…

The hardest part of the transaction was having to choose from the wide selection. The receiver sent me a photo and the gift box looked identical to that on the Snowgoose website. This was s very pleasant surprise. Excellent customer service. Thank you.

September 1, 2020
Unprompted review
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Reply from Snowgoose

Thank you, Norma for this lovely feedback!

Rated 5 out of 5 stars

good service

good service, prompt delivery, appreciated by recipient!

September 1, 2020
Unprompted review
Snowgoose logo

Reply from Snowgoose

Thank you, Catherine!

Rated 5 out of 5 stars

Fruit is better than flowers

I brought a Snowgoose basket instead of flowers for a friend that had just lost his wife and had people staying with him. The basket was accepted and they thought it was a lovely gift as it had some juice and fruit that they could share with the people staying and it also helped him as he had fresh fruit and vegetables.

September 1, 2020
Unprompted review
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Reply from Snowgoose

Thank you, Melissa, for your feedback!

Rated 5 out of 5 stars

Love your work

Love your work! I have purchased from Snowgoose at least half a dozen times and every time your service and the quality of your items has been outstanding. It's my go to because its always high standard and everyone loves the items. Thank you so much. I'll continue to purchase from your site.

September 1, 2020
Unprompted review
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Reply from Snowgoose

Thank you for your feedback, Christine! We appreciate your continued support and look forward to assisting you with your gifts in future.

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent produce; very happy recipients...nothing more to add.

September 1, 2020
Unprompted review
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Reply from Snowgoose

Thank you for your feedback, Cooltint! We are pleased that your recipients are happy with your thoughtful gifts.

Rated 5 out of 5 stars

Just a very big thank you to Snow Goose…

Just a very big thank you to Snow Goose for their professional support and reaction to a delivery mishap. A hamper was delivered to the wrong suburb and rather than play the blame game they quickly did up another hamper and ensured its arrival on that day. I am really appreciative and Snowgoose can rest assured of our continued business long into the future. Thanks again!

August 13, 2020
Unprompted review
Snowgoose logo

Reply from Snowgoose

Thank you, Richard, for your feedback.

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