Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more
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Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more
The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPa... See more
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more
Company details
Written by the company
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Contact info
Third Avenue, SO15 0JX, Southampton, United Kingdom
- 02380 788155
- websales@socal.co.uk
- socal.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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From gas fire order to delivery everything…
From order to delivery everything worked perfectly
August 31, 2024
Very polite
Very polite, efficient and helpful staff.
I had pre ordered and when I came to collect everything was done quickly and efficiently, so I was in and out in less than 5 minutes.
August 14, 2024
Fantastic service
Fantastic service. The price of the fire was much cheaper than other companies. With a very quick delivery service. The fire looks a quality build. Very pleased with this purchase.
August 15, 2024
Needed help to convert a Weber portable…
Needed help to convert a Weber portable BBQ to use a standing large patio gas cylinder. I had most of the parts but just not the experience or tools to figure out exactly what else to do and how to do it. I called socal BBQ shop and spoke to Peter, who was extremely polite and welcoming, “just bring it all down and we will sort it for you in the shop”… 40 minutes later (a drive there following by friendly chat and being taught how to resolve it and shown the right final parts to buy) Peter assembled the new parts and I have just this evening enjoyed a lovely BBQ with family and friends using a 15kg butane gas cylinder!
That personal touch, the “it’ll be fine and we will help you” mindset, and also being shown how to do it was greatly appreciated. Thank you for being so kind when I was stuck!
August 17, 2024
Unprompted review
Easy to order fast delivery thanks
August 13, 2024
A flawless example of eBusiness
August 10, 2024
Easy service
August 11, 2024
Great service
Can't believe how quickly from ordering with the delivery. Great service.
August 7, 2024
campingaz
Straightforward, camping gas refills 907 ordered for click and collect .Prompt email confirmation,
sealed, quality exchange items collected within 2 hours.
Socal our 'go to' every time.
August 2, 2024
Always great service
August 3, 2024
Package is still not arrived 11 day's…
Package is still not arrived 11 day's after ordering. And the communication with SOCAL is difficult, they reply slow on Emails, and if you call them you get the voicemail.
June 14, 2024
Reply from Socal
Hi Tom, sorry to hear this, could you email me with some details and I’ll chase this up for you.
sales@socal.co.uk
Thanks Charles
Great service
SoCal had items in stock that were sold elsewhere, reacted promptly when the carrier misplaced the parcel and solved for it fast. Great service.
June 14, 2024
Easy transaction
Easy transaction. Needn't have ordered online as they always have what I wanted in stock. In and put of the store in about a minute. Excellent.
June 7, 2024
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