Whilst looking around you're Blackburn showroom Michael Game was most helpful with our needs. He also emailed our requirements. Thank you Michael
Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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See what reviewers are saying
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... See more
Company replied
I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... See more
Company replied
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
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Reply from Sofology - Blackburn
The staff Nashreen and Soraya were very…
The staff Nashreen and Soraya were very helpful. Absolutely amazing customer service and I would highly recommend my friends and family to visit the Blackburn store. They went through all my measurements and different options thoroughly and listened to my requirements and got my order 10/10 would rate higher than 5 stars if I could.

Reply from Sofology - Blackburn
Mike @ Whitebirk A** Service
Mike (@Blackburn Whitebirk
Store) did a fantastic job at allowing us to roam uninterrupted. He gave us some recommendations based on our dimensions and left us to it. When we were ready to purchase he was attentive, knowledgeable and patient. Our best experience yet whilst sofa shopping, they deserved our business.

Reply from Sofology - Blackburn
Positive experience without the aggressive sales pitch
Damian was very good and knowledgeable about the products. He answered all questions posed and allowed time for browsing and reflection about the choices made.

Reply from Sofology - Blackburn
Thanks Damian…….
Damian was really helpful and offered other choices and styles which gave us some great options. Great service! Would highly recommend this store!

Reply from Sofology - Blackburn
Excellent service from start to finish
Excellent service from start to finish. Very happy with our purchase.

Reply from Sofology - Blackburn

Reply from Sofology - Blackburn
Good information given on products
Good information given on products. Friendly customer service

Reply from Sofology - Blackburn
Great experience of the agent in store
Great experience of the agent in store. Very friendly and helpfu;

Reply from Sofology - Blackburn

Reply from Sofology - Blackburn
Great product, exceptional staff
Great product, great price and the sales lady "Sandra" was excellent, kept me informed throughout and explained how the whole process worked

Reply from Sofology - Blackburn
Good customer service from the same…
Good customer service from the same worker over the 2 days :)

Reply from Sofology - Blackburn
The sales person Ash was absolutely…
The sales person Ash was absolutely brilliant and helpful and courteous without being pushy, explained everything in great detail and made my shopping experience a delight, she was extremely friendly and understood my needs without any hitches! thank you so much!

Reply from Sofology - Blackburn
Friendly helpful advice
Friendly helpful advice; good choices; shop is well set out.

Reply from Sofology - Blackburn
Lovely store
Lovely store, plenty of options and friendly staff, massive shout out to Damian, credit to your staff, helped me massively and nothing was a problem for him

Reply from Sofology - Blackburn
Helpfulness and effort of salesperson…
Helpfulness and effort of salesperson Mike to aid us in choosing the right sofas to fit our needs.

Reply from Sofology - Blackburn
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