Whilst looking around you're Blackburn showroom Michael Game was most helpful with our needs. He also emailed our requirements. Thank you Michael
Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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See what reviewers are saying
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... See more
Company replied
I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... See more
Company replied
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
4.9
Excellent
2K reviews
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A good experience at the store
On a recent visit to the store, both myself and my wife were impressed with:
A very friendly approach after given time to ask for assistance.
We felt assured and happy with the help, expertise and the outcome of the purchase on the first visit.
On our second visit further help with a query and an addition to the order was done promptly without fuss.
I would like to recommend a visit to this store.
Thank you Sid and Neil for your help.
February 25, 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Bought my first sofa
So much selection on style, size and fabric. Really great help around the shop for all my questions which was very reassuring as this was my first time buying a sofa!
February 28, 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Wonderful shopping experience
Wonderful shopping experience. Sales assistant let us know she was there when we were ready, stepped back and left us to peruse. No hard sales. No interruptions.
When we did have questions she answered clearly.
We looked at other sofa stores; all the same - poor sales people hovering over us, trying the hard sell.
Went back to Sofology to look again at the sofa we liked. Another sales assistant came over and we said we’d been talking to another young lady earlier. He went and fetched her and she concluded the sale, (he could have done this himself and claimed the ‘sale’ but he didn’t).
She was very sympathetic to my mother’s situation who had recently lost her husband.
Overall, a wonderful experience and very much appreciated.
We have not yet received the sofa (purchase only made today) but so far … experience brilliant.
February 27, 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Review
Nashrin was really helpful and took time to talk us through various options etc.
February 21, 2026
Reply from Sofology - Blackburn
Thank you for this great review Liz!
Very good store We were not followed around store and…
We were not followed around store and your sales people were very friendly. helpful and polite. The service I received was excellent
February 21, 2026
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Happy but no discounts offered
Very happy with service but no included leather cleaning kit, no offers when spending now over 4K which is disappointing.
February 22, 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the service you received. We understand your disappointment regarding the leather care kit and offers. To keep things clear and fair for everyone, we don’t provide individual discounts or tailored offers on purchases. Any promotions we run are available to all customers at the same time, so everyone has access to the same pricing and opportunities. Your comments are appreciated!
Brilliant Experience
Our experience at Sofology was brilliant. Damien was super helpful and helped us find our perfect sofa!
February 21, 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damien. Have a great day 😊
Great experience
Looking around for couches was a lovely experience, with lovely staff.
February 20, 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Knowledgeable and pleasant sales…
Knowledgeable and pleasant sales assistant. Good choice of furniture.
February 19, 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The sales person was extremely helpful…
The sales person was extremely helpful and friendly. Very knowledgeable
February 14, 2026
Reply from Sofology - Blackburn
Thank you for sharing your experience Victoria.
Damian was very friendly
Damian was very friendly , helpful and approachable . Helped us to select the perfect choices which suites best for us.
Thank you so much Damian.
February 18, 2026
Reply from Sofology - Blackburn
Thank you for awarding us 5 stars Mrs Sibi :-)
Reply from Sofology - Blackburn
Thank you for sharing your experience Laura
Nasreen was excellent
Nasreen was excellent. She helped us choose the best sofas for our needs and requirements. She is very friendly and great at recommending. Would highly recommend her.
February 5, 2026
Reply from Sofology - Blackburn
Thank you for your recommendation Mr Salim!
Reply from Sofology - Blackburn
Thank you for sharing Mr Holt
Under no pressure!
We were given time to wander around the store, advice on choosing the right sofa. Advice on financing. Great experience!
February 16, 2026
Reply from Sofology - Blackburn
Thank you for awarding us 5 stars Hazel
Fabulous experience
What a wonderful experience we had today we were looked after by Soraya. Friendly and professional no pressure and she was so knowledgeable nothing was too much trouble. There was such a lovely friendly atmosphere.
February 16, 2026
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sid was very nice and helpfull
February 16, 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊
Outstanding service very professional…
Outstanding service very professional and informative with no pressure.
February 15, 2026
Reply from Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Blackburn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very relaxed purchase
Very relaxed purchase. No pushy sales. Sat with Damien chatting about the different options and other services. Would highly recommend friends and family to visit the showroom.
February 14, 2026
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
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