I ordered a product onthe 6th of November 2023. I paid for the product, but I never received the product. On the 2nd of January I contaced them online and was dealt with by both Emir and Eric. Th... See more
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See what reviewers are saying
I was afraid to finish installing MS Office at stage 4 due to confusion over contents of installation download and choices offered, I thought I might do something wrong. So i contacted SoftwareKeep su... See more
Very patient customer service on a tricky installation issue. Emir was a great help despite our being disconnected a couple of times. All issues were sorted, thank you! Many other companies I've dealt... See more
This is the fourth time I have got very good service and help from SoftwareKeep. Joe has given me very good service, which has ended with the best solution. The Chat afterwards followed up my wishes... See more
Company details
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Contact info
McKenzie Way 1591, 98281, Point Roberts, United States
- softwarekeep.eu
Always competitively priced and an…
Always competitively priced and an excellent after-sales support service. Special thanks to Daniel and Carl.
August 10, 2021
Unprompted review
Great Customer service
Great Customer service, I was dealing with an Agent by the Name of Jesus, Very polite and helpful and 100% delivered. He definitely needs a pay rise after having to put with my patients.
July 18, 2021
Unprompted review
Purchased Office for Mac today and had…
Purchased Office for Mac today and had some issues with activating because MSN didn't recognize my account.
Joe from SoftwareKeep was very helpful and assisted with activation very quickly. Great support!
July 15, 2021
Unprompted review
the assistance to install miscrosoft…
the assistance to install miscrosoft office was excellent. thank you joe
July 14, 2021
Unprompted review
A big thank you to Daniel
I should like to express my appreciation to Daniel for his understanding and patience in solving my problem. Unable to activate my purchase of Microsoft Office for Mac and feeling completely lost, he went patiently step by step through the process with me until the difficulties were resolved and I was finally able to use my software. Many, many thanks to Daniel.
July 10, 2021
Unprompted review
I had a problem with my microsoft…
I had a problem with my microsoft office. Daniel was great in assisting me, he stayed for as long as 30 minutes to help me download and reinstall the microsoft office again. Very professional!
Thanks a lot!
June 17, 2021
Unprompted review
John [JD] provided an excellent…
John [JD] provided an excellent service. He knew exactly what to do. It was a good idea to take over remotely as I would have made a hames of it. Well done and thanks. Damien Lynch
June 14, 2021
Unprompted review
Was so easy to deal with
Was so easy to deal with, very patient and fixed my issue.
June 14, 2021
Unprompted review
Thank you very much for SoftwareKeep…
Thank you very much for SoftwareKeep staff, especially for JD for helping me with Microsoft Office installation. All problems were solved in haff an hour. I will highly reccomend this company for my friends.
June 10, 2021
Unprompted review
I’ll Be Back
Software pricing is excellent! No hassle unlike the stupid MS site that leads you down rabbit hole after hole trying to just pay and get busy with the software. Online Chat experience was quick and real person, not a bot...Carl was professional and fixed the minor glitch I was experiencing. I recommend SWK to my friends and family and will be back. Many Thanks...Cheers John N.
May 28, 2021
Unprompted review
Bought software
Bought software. It went haywire because i hadnt the idiginous 365 software uninstalled. Software Keep had me back in action. Thanks Anne
May 21, 2021
Unprompted review
Fast reaction (on Saturday)
Fast reaction (on Saturday), dealt with my issue within 2 min basically (Anne).
May 15, 2021
Unprompted review
Eric for President!
Hi there, Eric was a true help to me leading me through my purchase and giving me the trust that everything will be ok.
May 13, 2021
Unprompted review
I had trouble installing my Microsoft…
I had trouble installing my Microsoft Office programmes today . I found Jesus to be extremely helpful and he solved the issue by remotely installing the programme correctly for me and explained at all times the process. My name is Sandra Kearns.
May 10, 2021
Unprompted review
Microsoft
It took some effort but Eric managed to solve my
Microsoftproblem so I'm glad to have access again with
my purchase. And this within reasonable time. Thank you.
May 6, 2021
Unprompted review
Great work from Eric
April 30, 2021
Unprompted review
I would just like to say that Daniel…
I would just like to say that Daniel from support has gone above and beyond to help me today .. I even had to stop for an hour to collect my boys and Daniel came back to continue helping me ... Daniel is a huge asset to your company and many people could learn a lot from Daniel
April 23, 2021
Unprompted review
Very happy with their professional…
Very happy with their professional service and guidance
April 20, 2021
Unprompted review
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