STAY AWAY from buying anything from this company. They sell you a defective chandelier, and when you let them know that it is not working, they take their time to respond, till it is outside the warr... See more
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AVOID SOLARENERGYLIGHTS LIKE THE PLAGUE. I purchased four wall outlet night lights for $50 each, on sale down from $100. I was expecting a decent product at this price point, so was unpleasantly su... See more
I purchased a set of solar down lights for my patio area based on seeing their glossy advert online. They cost nearly £50 and on arrival they turned out to Be very small cheap looking and pretty use... See more
Terrible! I was tricked into ordering an extra set of solar lights on the payment stage, I thought I was getting a discount on what I ordered but was actually getting a discount on a duplicate order.... See more
Company details
Written by the company
Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.
Contact info
2.1
Poor
129 reviews
Hasn’t replied to negative reviews
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Poor communication
Poor communication, poor service, have been trying to get a full refund since January 2024, now March.
To get a reply is nye impossible, never replies
Poor poor service
March 6, 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Absolute scam
Absolute scam , useless customer service spent lot of money on the “best solar lights”.
Not a single light works.
DO NOT USE THIS COMPANY!!! All fake names and addresses.
February 1, 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
A well established scammer
A well established scammer, AVOID TRADING WITH THEM! you will never be delivered. They have a customer agent named "JOHN SMITH" not even sure if that person exists, using a stock photo as email signature.
February 8, 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Rene
Never use this company. Although got my light, I ordered some U Bolts separately (£30), they sent the wrong one and no responses anymore regarding inquiries. After care is rubbish.
January 17, 2024
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Total rip off company that uses UK…
Total rip off company that uses UK celebrities to falsify the vastly inflated product on Facebook Meta, why do they allow rip off companies to consistently advertise on its worldwide platform. All of their products can be purchased on Temo.com 75% cheaper inclusive of postage. Never received the products I ordered.
August 27, 2023
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
BEWARE NEVER BUY FROM THEM.
BEWARE NEVER BUY FROM THEM.
Took weeks to arrive, parts missing. Took weeks to sort out with so called 'customer services'. They wouldn't refund me. New one eventually arrived. NOT WORKING.
Months wasted of my time! Also very expensive compared to competitors; I thought it would work and be of better quality, hence the price
September 16, 2023
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
lured into the deal on Facebook
lured into the deal on Facebook, not a uk company its Chinese, took nearly 3 weeks for the lights to arrive no instructions how to use the remote ,crooks !! .don't recommend .
December 6, 2023
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
This company is selling junk that does…
This company is selling junk that does not work as described and is not fit for purpose. When you try and raise issues with their customer services, there's no response. The Trustpilot reviews on their website are fake and they're going to be reported to both Trustpilot and Trading Standards.
November 29, 2023
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Paid £59.99 and have been ghosted
Paid £59.99 and have been ghosted. Total scam using Facebook and instagram run a scam and to take money and nothing in return no ability to contact no phone number .
Complete scammers please use an actual company and don’t get drawn in
November 1, 2023
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Rip Off and Total Liars
Wish I had read reviews before buying off these rip off merchants there web site is full of lies
I purposely brought a cheap one off ebay for £7 to see if the price they were charging represented the higher price they were charging on there web site and No it didn't
The website solarenergylighting.co .uk is a full of lies
1. They are based in China Lie!
2. Will be delivered from there warehouse in the UK 1-2 days Lie! it took 2 weeks, ebay took 2 days to deliver
3. Trustpilot reviews 1500+ Lie 3+ and these are 1Star
Charging 3 to 4 times more on Ebay
Beware of there flashy web site its full Lies,see other reviews
PLEASE PLEASE DONT BUY OFF THESE RIP OFF CHINESE MERCHANTS DO NOT BUY!!!
July 4, 2023
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Amazing products!
I recently bought from Solar Energy 2 Bollard lights which was a set and 3 wall lights and had 0 expectations but in fact when I received the product in 4 days I was amazed! It not only was as described but also works and saves me a lot on energy bills !! I guess everyone has a different experience but I personally Definitely recommend!
April 1, 2023
Unprompted review
Reply from Solarenergylighting
Hi! Thank you so much for your positive feedback :)
We're absolutely thrilled to hear that you're so satisfied with our products. At Solar Energy Lighting, we always strive to offer the very best quality and service to our valued customers. Your experience confirms that we're on the right track!
Your opinion is extremely valuable to us and helps us to further improve our products and services. We hope to be of service to you again in the future.
I wish you a fantastic day and thank you once again for taking the time to write this review!
Best regards,
Team Solar Energy Lighting
Duped into buying from a Facebook ad…
Duped into buying from a Facebook ad that seemed to offer exactly what I was looking for, and only ordered because it said dispatched from uk stock. Liars. The parcel was stuck in a Chinese airport for days and delivery was well over 2 weeks. Funnily enough their customer service representative responded to my email sent at 10pm within half an hour, of course that's during the day in China lol! even funnier, he was called John Smith and there was a photo of him, your typical English nerdy type. A quick reverse image search on Google gives the bloke a different name, his photo being stolen from the internet. So why all the lies and deceit? Having said that the solar light seems to fit my purpose, however there were no instructions, after an email "John Smith" sent a pdf....so why not just include it with the product.
June 7, 2022
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
It's definitely not a legit company
It's definitely not a legit company. There is nothing in Companies house for this address or business name, the domain was only registered on 22nd January 2022 and there is no phone number or any contact details. Their address is also fake.
Don't buy from them, they sell the same Chinese products you find on Amazon or Ebay, only at 3x the prices. If you have a problem, good luck to find anyone.
Also, they say 7-14 days shipping, it's 100% from China.
May 18, 2022
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Dazzling Rip Off!
SolarEnergyLighting are a Chinese company selling on FaceBook that pretends to be a UK company. The Solar light I paid £30 for:
"IlluminateSolar™- The Ultimate Solar Powered LED Street Lamp"
Would be over priced at £10. Steer well clear!
April 8, 2022
Unprompted review
Reply from Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
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