Solo Health Reviews 

Great responsiveness and support, willingness to hop on calls and discuss plan questions. Nice additional benefits on top of the actual plan (ex. partnership with FitOn.

Edit: Solo Health Collective has now updated its process to address this concern. As the flow has meaningfully changed for solo business owners, I have considered the responsiveness of the Solo leadership team to this concern and the new process flow, which does not automatically decline coverage in the case I mentioned. I have not been compensated nor encouraged to change this review; I merely wish to ensure that posted reviews are accurate and the original concern was addressed

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Went through the flow to price a plan, as a solo business owner. The price was presented, then when I took the next step, they asked whether anyone in the household was on a specific set of medications, probably as a proxy to determine if we had any of the more expensive medical conditions. In reality we might simply be ahem, losing weight... But upon saying "yes" to that question, I was immediately taken to a rejection screen that says :

"Thank you for your interest in the Solo Health Collective! While it seems Solo isn’t the right fit at the moment based on your responses..."

Great rates and great service! Im recommending to all my solopreneur friends.

A personal approach to finding the right plan for me and meeting me where I am with my health coverage need, Michael took the time to have a one on one conversation with me and then really spent time following up to make sure they could work with my current health providers, they really go out of their way and offer a very human experience!

Great customer service and was perfect while running my LLC. HSA eligibility was a huge bonus. Team was always responsive when I had questions.

I had questions about my eligibility status that were answered promptly and accurately. Kylie helped put me in the right mindset to prioritize my care.

I’ve had a wonderful experience with Solo Health! The customer service has been above and beyond any other health provider that I’ve used in the past. Any time I’ve had a question, I’ve gotten to talk to a real person and have always received a timely response. My plan is more affordable than what I was paying previously, and I’ve been happy with the coverage I’ve received. I will definitely be signing up with them again next year!

Michael is the absolute best. As it is my first year with Solo, I have had many questions along the way and the customer support team is excellent. He was extremely communicative, patiently explained all the answers to my questions, and gave very speedy responses. Between the affordable coverage and excellent customer service, Solo has been a game changer as a business owner.

I've had a fantastic experience and am saving SO MUCH compared to what I was paying on COBRA... My only feedback is I wish they did some advertising or something so I could've learned about them sooner! I've shared with many freelance/contract/self employed friends as well.

When I was looking for in-network care away from home, the customer service team helped me find a doctor who was in network and close by. I was amazed to get personalized assistance when I emailed for help.

Allison and Brian were incredibly responsive and helpful when we signed up for Solo Health Collective. They went above and beyond, making time for phone calls whenever we had questions. The same was true of Michael, who walked me through claims submissions with patience and good humor. In short, Solo Health’s customer service is excellent. Highly recommend!

Great customer experience, easy to sign up and manage care, and much wider provider coverage than the state marketplace plan I was on previously

Great customer service, excellent rates for solopreneurs, and appreciate the correspondence from their team especially given how other health insurance programs seem to not care about their customers.

My normal doctors still accept this insurance, so it's been a fairly easy transition. I like knowing my max out-of-pocket. I've not needed it for any large surgery or event, so can't speak to that, but overall - it's fine so far.

It took 10 minutes total to find out what my rate would be and enroll. It's cheaper than my previous insurer and has a lower deductible. We've been on the plan for over 2 years and are very satisfied with the service. Highly recommend to all my fellow small business owners!

I'm not sure how it is legal, but this company denied me coverage because/c I have an autoimmune thyroid disease. I pay about $5 out of pocket for my generic levothyroxine each month and have an ultrasound once a year. Not sure how this even really qualifies as a significant expense for the insurance, but mostly it is illegal to deny on preexisting conditions.

I was skeptical at first. But when I got a quote from HBG Solo, it was literally HALF of what I'd been paying for the cheapest plan available on the New York State Health Exchange. So I decided to give it a shot, and about 8 months later, I'm so glad that I did!

I had a couple issues with the claims for my annual physical at OneMedical and associated lab work, and Allison personally made sure that my claims got updated and re-processed. By far the best service I've ever gotten from an insurance company.

Great customer service! Kylie was fantastic.

Very easy to work with, quick responses & great coverage. Would highly recommend to any other entrepreneurs!

Can't recommend solo enough! Its a real PPO at reasonable rates. My area had zero, literally zero, Doctors in network with my previous plan, best we could get was a nurse practioner seeing patients. But solo got me access to the doctors I know and trusted when I had major corporate health insurance. I basically wasted my money with the other insurance and now I'm getting tremendous value. They had an extremely ambitious launch and while there were hiccups the team all the way to the CTO himself were extremely responsive. The best part is when you zoom out, the tiny glitches on the website don't matter cause now I can rest assured knowing my family is covered just as well as if I still worked for a top tier corporation. That's what matters.