Somerset Motorhome Reviews 

157
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

First thing, we would like to thank Nicky and her team, including Peter the electrical guru, who have been absolutely fantastic in helping and sorting out an ongoing electrical problem we had been hav... See more

Rated 5 out of 5 stars

Bought my Bailey 79-4 June 2025 from West Somerset motorhomes, had a hab inspection done by another company nearer my home town, and they found a few minor faults. I sent a copy of the inspection t... See more

Rated 5 out of 5 stars

Due to my wife's health we reluctantly decided to sell our beloved motorhome. I found Somerset Motorhome Centre from a magazine advert. They made the whole process so easy. Nothing was a prob... See more

Rated 5 out of 5 stars

Having purchased our tourer 6 weeks ago. We have been on our first tour around Cornwall, as we were ready to head east the clutch went bang clunk and panic set it. Contacted SMC we drove an extra 100... See more

Company details

  1. Vehicles & Transportation

Written by the company

Motorhomes For Sale, Taunton Somerset | Somerset Motorhome Centre


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4.6

Excellent

TrustScore 4.5 out of 5

157 reviews

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4.6

All reviews

(157)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Sue Oakes Somerset Motorhomes, trustworthy company…

Somerset Motorhomes were a pleasure to deal with every step of the way.
We'd had a T4 for 13 years and wanted to upgrade, to something more comfortable and spacious.
We'd looked at many different layouts, engine size and make and knew what we wanted.
We actually bought the Elddis Evolution 135 having only seen the photos online as it was at the Malvern show!
They are a trustworthy company.
A comprehensive handover, despite owning a van.
We were booked on to a nearby site for the night, for a trial run, close by if there were anymore questions to be asked.
Off on our travels soon to give it a good test.
Many more adventures to come.

September 3, 2024
Unprompted review
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Reply from Somerset Motorhome

Thank you for taking the time in posting this lovely comment on your experience with us. We all hope you enjoy the new van and safe travels.

Rated 5 out of 5 stars

Somerset motorhomes

It was a pleasure to deal with this company, helpful sales staff, office staff brilliant, did everything for us. We've bought two motorhomes off them, and would definitely deal with them again, even after sales were brilliant. Can't fault them.

September 2, 2024
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Reply from Somerset Motorhome

Great comment and thanks again for coming back to us. We all really hope you have a great time in your new van.

Rated 5 out of 5 stars

Good after sales dept .

Just a thank you to SMC although we live 150 miles away and had some snags all was sorted out to our satisfaction a special thank you to Nicky and her team who sorted all out with efficiency and patience.

September 11, 2024
Unprompted review
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Reply from Somerset Motorhome

Appreciate you taking the time to comment and for praising Nicky, she is a credit to our team and works very hard looking after all of our customers.

Rated 5 out of 5 stars

Excellent

Great service
Lovely gentleman (the drivers) who came to pick the camper van up from our home
Thank you

September 4, 2024
Unprompted review
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Reply from Somerset Motorhome

Thanks for posting this comment buying and collecting vans is as important as selling them. Good luck in your next venture.

Rated 5 out of 5 stars

Always excellent service

We have bought 2 motorhomes from Somerset motorhome centre and received excellent service on our second van there was a small problem but Paul rattan went above and beyond to sort it , we are so pleased to have found them and would recommend them to future buyers 😊

July 18, 2024
Unprompted review
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Reply from Somerset Motorhome

Thanks for taking the time to post this. Much appreciated hope you enjoy your new van

Rated 5 out of 5 stars

Collected our new Campervan from SWMH…

Collected our new Campervan from SWMH this morning; have to say they were superb; they were that good that I am taking time to write this review. With such a large purchase value as a Motorhome / Campervan we wanted to ensure that we fully trusted the dealer that we were going to buy from and that we bought the right van for us that fell within our budget. We have taken over 5 years comparing vans and dealers; debating the numerous variables and options offered by the myriad of Motorhome manufacturers. Have to say that Dan (sales) and Geoff (workshop) were superb to deal with. As first time buyers we were fairly clueless about the various options & the layouts etc; these guys explained everything and were always on hand to offer helpful advice. We never felt pressurised, they were always polite, extremely professional and personable. Lovely people to deal with; highly recommend.

August 8, 2024
Unprompted review
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Reply from Somerset Motorhome

Thanks for taking the time to recommend our team and we all hope you enjoy your new van. I will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Having got my second Motorhome from…

Having got my second Motorhome from this company I had a slight problem with the tires, but I cannot fault them in the way they dealt with the issue. I would definitely go back to them for another Motorhome and recommend them to anyone looking for quality service. Thank you Paul and Somerset motorhomes

July 25, 2024
Unprompted review
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Reply from Somerset Motorhome

Thank you for your nice comments we all hope you enjoy your new van and safe travels.

Rated 5 out of 5 stars

I bought my NuVenture Motorhome from…

I bought my NuVenture Motorhome from Somerset Trade Campers in May this year. I checked reviews before I went as it was quite a way to travel. Put a holding deposit on the van. Great customer service, purchase went smoothly. Had the van thoroughly checked over on my return and everything was A1. I love my van and was very pleased with my purchase and service I got. Would recommend

May 12, 2024
Unprompted review
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Reply from Somerset Motorhome

Thanks very much for your comments I will pass them on to the team. Take care and enjoy your new van.

Rated 5 out of 5 stars

Outstanding Service

We bought our second campervan from Somerset Motorhome Centre earlier this year. Excellent service all round. We recently had cause to take the van into their workshops for a few minor niggles, all under warranty. The service we received was outstanding. As well as sorting the problems, the van had a valet and full bumper & trim dressing. Absolutely above & beyond.
Over the 3 or so years we've used them I can't find any fault whatsoever.
First class service, 10/10. We wouldn't go anywhere else if we ever change or upgrade in the future.
Thanks to all the staff who work there.

June 21, 2024
Unprompted review
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Reply from Somerset Motorhome

Thanks for taking the time to post this great review of all the team, much appreciated we hope you enjoy your new van and safe travels.

Rated 5 out of 5 stars

Second time of buying a Motorhome from…

Second time of buying a Motorhome from this company the last being 13years ago. The service and customer experience was great then and even better this time thanks to all the team, highly recommend.

June 8, 2024
Unprompted review
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Reply from Somerset Motorhome

appreciate you commenting on your experience this time and last time, it is nice to hear that your experience was great both times. Enjoy your new van and see you again soon.

Rated 5 out of 5 stars

We made the decision to sell our motorhome

We made the decision to sell our beautiful motorhome. On visiting the Newbury Show this year we found Zac at the Somerset Motorhome Centre stand, he met us with a friendly professional greeting and after answering our questions we decided to sell our van.
Zac made an offer which was acceptable to us and he arranged for collection from our home and a very smooth transaction took place.
From our experience we would highly recommend this company.
John & Janet

May 17, 2024
Unprompted review
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Reply from Somerset Motorhome

Thank you for taking the time to post this lovely comment. Buying vans is as important as selling them so appreciate your feedback from that side.

Rated 5 out of 5 stars

Selling our motor home

From the first contact to the last, the service was amazing. The team at Somerset Motorhome Centre are knowledgable, polite and professional. The negotiations were easy and satisfactory. We dealt with Jon, Simon and then Zac came to check things over and to drive our motorhome away. The whole experience was very good and we have enjoyed all contacts with the team. We would recommend this company Annette and Dave

May 10, 2024
Unprompted review
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Reply from Somerset Motorhome

Thank you both for your lovely comments, it is nice to hear this and will pass on your review to the rest of the team.

Rated 5 out of 5 stars

First Class customer service

We recently bought a motorhome from this company and the level of customer service we have received is absolutely the best.
We received an unprompted phone call to ask if we were happy with our motorhome. When we told them we were delighted, but there were a few things we had noticed they booked an appointment for us to take the vehicle in. We listed about 6 items for attention and they remediated all of them under warranty on the day, this included completely rewiring the tow bar electrics that were found to be faulty.
All their staff are friendly and helpful and their technicians are competent and thorough.

April 23, 2024
Unprompted review
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Reply from Somerset Motorhome

Thank you for posting this lovely review of the whole process in buying your new van. We know things crop up but we always endeavour to rectify these as quickly as possible. Enjoy your new van and take care.

Rated 5 out of 5 stars

Brilliant service - selling campervan

Brilliant service, we sold our campervan to Somerset Motorhomes. Sent the enquiry via their website one afternoon, got a call back the same day and sent them photos. They priced it over the phone that day. The price they quoted was exactly what I was looking for, I didn't disclose to them what I was asking.

They arrived the following day to collect the van at 10am, quick check over and they're taking care of all of the paper work. They were on the road by 10:20.

Brilliant service, as long as you're up front and honest about the condition of your van the process is seamless No haggling or knocking down on price etc.

April 16, 2024
Unprompted review
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Reply from Somerset Motorhome

Lovely comments on our buying process. thanks for dealing with us and hope all goes well with you on your next venture.

Rated 5 out of 5 stars

Fantastic service thankyou.

Thankyou to all concerned at Somerset Motorhome service centre. Greeted with a warm welcome a nice cuppa, sat in the warm waiting room watching TV whilst the water leak was repaired for us on our Ford Transit Tribute Motorhome. Thankyou for excellent service M & J.

April 5, 2024
Unprompted review
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Reply from Somerset Motorhome

Thanks for taking the time to post this comment, we understand issues happen and it is how you deal with them which is important. Take care and enjoy your van

Rated 5 out of 5 stars

Excellent and easy selling experience

We recently had our motorhome up for sale privately, but were getting cheesed off with people not turning up, being tyre kickers or not doing their home work before viewing. We had the thought to call Somerset Motorhome Centre and spoke to Josh, who arranged for a very fair price to buy our motorhome. We spoke to him at 5pm yesterday and the motorhome was collected at 10am today, money safely tucked away in our bank account. Truly excellent service from a friendly and helpful team. Thank you....wish we'd come to you in the first place!

March 6, 2024
Unprompted review
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Reply from Somerset Motorhome

Thanks for posting this nice review of our buying process as this is as important as selling. Hope all goes well with your next endeavours.

Rated 5 out of 5 stars

Just bought a van from Somerset…

Just bought a van from Somerset Motorhome centre and I can’t fault their customer service. They were so helpful and polite. They also rang us to check we were happy a week later. Well done S M C

February 21, 2024
Unprompted review
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Reply from Somerset Motorhome

Appreciate you taking the time to post this nice review of the team. Enjoy your van and look forward to hearing about your adventures.

Rated 5 out of 5 stars

Somerset Motorhomes. Simply the best.

If you are looking for a motorhome, either to buy new or part exchange then look no further than Somerset Motorhomes.
My recently completed part exchange was handled professionally, but with compassion and that includes the sales and aftersales departments.
In particular I must highlight the aftersales.
For the first time ever, a company that genuinely puts the new owner top of the list.
We had a few problems, either sorted by post, or by visiting the superb Service Centre. It took 4 visits to cure a persistant skylight leak, a loan of a courtesy car during several of them.
Nicky the coordinator deserves a special mention, as does Paul and his technicians.
What a pleasant experience this px has been. Many motorhome dealers are known for their cold shoulders once the deal is done but not Somerset Motorhomes.

March 1, 2024
Unprompted review
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Reply from Somerset Motorhome

Thank you for your lovely comments and your special mention about Nickie who does a fantastic job. We all hope you are enjoying your van and safe travels.

Rated 5 out of 5 stars

Good experience

Very friendly salesman Josh. No pressure sales. Got a fair price for our previous motorhome in part exchange. Josh replied quickly to the many Whatsapp messages I sent him!! Handover was very smooth too. So very pleasant experience all round!

February 8, 2024
Unprompted review
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Reply from Somerset Motorhome

Thank you for taking the time to post this lovely review. We all hope you enjoy your new van and safe travels.

Rated 5 out of 5 stars

Just brought our first motor home from…

Just brought our first motor home from Somerset Motorhome centre, the team from sales to handover were all very professional, friendly and helpful. Would definitely recommend them to friends
Excellent service 5*

January 27, 2024
Unprompted review
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Reply from Somerset Motorhome

Welcome to our team. Thanks for sharing this lovely review of your experience. Safe travels.

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