Sonic Drive-In Reviews 313

The drinks are good but, it's expensive to eat here for what you get. The popcorn chicken I bought (overpriced) was old and mostly breaded, not much chicken.

Albuquerque, NM. Menaul & Carlisle

Sonic has either poor or shady management skills. The managers did things like right me up or just take me off the schedule without me even knowing. The manager Blake Ross accused me of not being fast enough or effetiant enough. Even when everyone says I do a good job. On top of slowly being removed from the schedule and not being told anything important. Sonic his either shady, discriminating or have poor management. And he acts like he doesn't know what I'm talking about when I say I don't feel I'm being treated fairly. I've had conversations with my coworkers and nobody else is being treated this way

I don't recommend sonic to anyone. They don't have staff that makes the food in a quality manner or quantity is inaccurate. Sometimes people are rude and not giving customer service when you arrive. It's not what it seems advertised on TV.

Sonic's employee, an actual manger ignored me then refused to service me about 10 days ago just because she didn't feel like to do it, then Sonic offered me to give a free meal as a compensation, then asked to me download the app, I did as they asked me to, then asked me to wait 24 hours , which I did again. Then they said they have to review it with their team, as if we are dealing with million dollar bank transaction. Really Sonic drive in dropped the ball many times and actually didn't keep their promise. I would not recommend Sonic to nobody.

I ordered a chicken sandwich. It took a few minutes, so I thought, oh good, it will be fresh. The chicken tasted bas as if they had been using the same oil for a long time.

Sonic drive on foxrun parkway in opelika is without a doubt the worst restaurant in the the city they don't wear hair net or a hat or pull their hair up this place is bad no gloves and they are rude my first and last visit I'm talking sweatpants crop shirts and all

Sonic in Tracy no bueno :(
Been to this location 3 times and Every time food has been overcooked
Took kids there for lunch and food ( chicken slinger and corn dog) was burnt on the outside and not cooked on the inside:(
3 strikes & your out
*Turn Down Your Oil… Way Toooo Hott*

Had to go through the line twice just to get someone to take our order. Food was just ok. We got corn dogs and they were cold in the middle.

Do not order from this restaurant, The manager Hailey is nasty and rude. She fires employees for no reason not giving them a chance. When asked the reason why she said: I don't have to tell you anything'. Not realizing her tone and actions just lost a potential customer.

Out of the hundreds of apps on my iPhone, the Sonic app is by far the worst app. I am constantly having to log back into the app when I never logged out to begin with ;moreover the app never works. As of today, it has not worked for about eight straight days

2 burgers, 2 tots, $20! Ridiculous. Never again

First time user if the app. All the ordering went fine. Go to the store I ordered from and half of the parking spots were closed because of damage. Notified them I was there and the menu said food is on its way to your car. 15 minutes later I hit the call button and she said she had t make the food. What is the use of the app when you set up a time well in advance to pick it up and it's still not ready.

Tonight I placed an order for two sandwiches in Dyersburg Tennessee. I could see through the front doors the food was placed on a table inside the entry area. Several people walked past the food, they were dancing near the food while talking and laughing. I am guessing this went on for over 7 minutes until one lady jerked up the bag then started walking towards me. I expressed my disappointment on lack of service for me as a customer. The time this took place was between 9 and 9:30 pm March 12th 2024.

Very disappointed with sonic discontinuing the Snickers Sonic Blast, now I have no reason to go.

My My son got 2 go cheese. they're both overcrooked. My order was messed up. Then didnt get my second hamburger. So how to get my credit card again? Cause they didn't charge for 2 the the first time. When it came it was the wrong hamburger. I just took and ate it anyway. Not too happy with this place at all. Preston road frisco texas

Besides the second hamburger it took forever. And it was supposed to be expedited

Just tried the new pulled pork bbq sandwich at Sonic. Flavors are good. Sauce may be a little spicy for some. I was really disappointed in how little actual pork was on the sandwich. When I opened the bun the pork was not visible under the pickles. I purchased two, both were the same. While the price point is good I’d rather pay a buck or two more and get sandwich with more pork than pickles and sauce. I live in the Richmond, VA area. Expectations for a pulled pork sandwich are a lot higher here. Maybe Sonic could offer a double meat upgrade for about a dollar. I’d go for it.

Hate the new app. Not user friendly for people on the go

We ordered and sat and waited for 15min. It said our food was coming out. 5min later we walked up to the door and they said they hadn't even started on our meal. So we had them refund us. The people working there need to clean up. I'm glad they didn't get to touch my food

Apparently one must itemize their entire order; even when they were VERY SPECIFIC about the order that had to be repeated THREE times only to have it completely FUBAR when it’s finally delivered. Fries are less than half full and stale, even though I asked for marinara all THREE times I had to repeat my order I still got NONE!! When speaking with the “manager” a refund is apparently NOT an option (much like any actual customer service). The food is mediocre even for fast food, the service is a bad joke, and the general experience is akin to a going to the DMV with a stomach ache. Now nearly TWO WEEKS and FOUR calls to the corporate line, I get a call back from a “manager” who tells me that because it’s been so long, a refund can’t be issued per policy. Funny how now we want to stand on policy when serving garbage food with comically poor service was acceptable. The staff are useless at best and the management hold less value than the half-assed food and abhorrent service. Do the right thing sonic, issue a refund for your failure. Might want to remember that without customers, you don’t exist!!

I cannot get into the app I have tried like five times. They decided to log me out I've tried to get back into it I used the old password I tried to get a new one it will not let me on the app I miss the good deals you get. They have always treated me with respect until tonight because I thought I was home and even if I am homework I should still not be treated with disrespect cuz I thought I had no money. I received a text on my phone for $1 grilled cheese sandwiches I asked for two I could not order it to the app. They charged me normal price they did not give me the deal I have been a lot of money at this time I never had any problems in the past would be app until they logged me out and I always gave a tip when I ordered through the app. I was tired $4 and something and should have been only charged $2 and something. This happened at the Pinellas Park Sonic off of 49th Street I still get messages from them through text messaging and my email