Sonic Drive-In Reviews 313

guy at pick up window not very friendly then get food asked for ranch dipping sauce never got it food not that good

I went to the Sonic in Tulsa Oklahoma, store 4765. On Aug 8,2024 at 6:10 pm. First, the location is run down. Held the stalls don’t have any way to order, all the signs and everything taken out of the stall. I ordered a smash burger with no cheese. My receipt even stars no cheese. However, the burger still had cheese. Also, homeless people where digging through the trash on the patio. Come on. Do better for you paying customers or go ahead and close the location. Closing it down will keep the owner from slowly dragging the the outcome anyway. Just close it or make it better for customers.

My wife and I recently tried the new Sonic Smasher, since we just moved to this neighborhood, and there's a Sonic nearby. We used to live in a major metro near a hamburger chain that is well known for its "smashed" burgers. The Sonic burger tasted good, but it was not at all crispy. It was a regular burger in taste and texture. Although it wasn't bad, it is not worth a return visit. It's hard to know if the local grill crew were properly trained.
On the other hand, the extra queso we ordered for the tots was particularly vile. It had a chemical taste we found unpleasant. I didn't even offer it to the dog.

Stale hotdog buns - again! I thought it was a fluke, but apparently, they don't mind serving rock-hard, stale buns, which completely ruined the dog.

We use to go to the sonic in Belaire Ks almost every single day but it seemed we were always having issues do we quit going as much. This last weekend I decided I really would like some ice cream and decided to give them another chance since its is so close. After reading the description I ordered a turtle praline nut blaster, the picture showed it had the nuts and chocolate truffles mixed through out but all it had was some of the nuts and chocolate truffles sparsely sprinkled on the top and nuts were really hard with a bit of old taste. So i paid almost five dollars for a cup of soft serve ice cream that i couldn't eat. The service and food is awful and makes me really sad as it use to be my go to for fast food.

Sonic: Military Pkwy, Mesquite TX, near I-635.
Please, Sonic leaders, hierarchy, do something. Turnover is a huge problem, employees are often in training which increases error rates. No register to use, on the off-chance one pays with cash. The cashiers literally use a small cup for dollar bills. if change is needed, they avoid the topic hoping it will go unmentioned. If you request your 85 cents, a frown is met as they dig into pockets to unite and gather 85 cents. Very Serious! Honestly, the leaders should be responsible for ill-equipped employees on the front line and targeted. Long wait times, cold food and, incorrect orders filled. The cherry limeade, has neither cherries or limes. DO SOMETHING!

Lived in Azle 4 years... Have been here maybe 4 times, thinking it may be better this time. Nope!! Last time made my chili cheese dog incorrect, sent it back and came wrong the second time. This time no spoons? What!? Ridiculous. Not coming back. Period.

I have no idea how to order but then
Denise from store location 6442 helps ne alot.

Went to the Middletown Ohio sonic and ordered a sonic blast. That was almost $7.00. And I ordered an Oreo blast and it had two small Oreo pieces on top and no other Oreos in the whole cup. It was all vanilla ice cream. Totally ridiculous! They are terrible.

It would be nice if they would fresh cook their patties. Cooked in the morning and served cold.

Everyone at sonic is always rude. They all seem to be new also bc they never know what’s going. My orders are constantly wrong. The app is the absolute worst. If there’s not enough on a gift card it tells you to reload it but it never goes through! It should take off the amount on the card and let you pay the rest with a credit/debit card. It sometimes won’t even accept gift cards when trying to add them to my account (yes I’m positive there’s money on them). Many times iv tried to place an order but it says it can’t be completed. The workers never are helpful when this happens. Once you put the gift card in the app you can’t use it at the store so I can’t just go there and place the order in person.

Among other items, we ordered "Groovy Fries" which are $1.00 for a large, for a limited time. The fries were awful, very greasy (downright oily) and all were tiny bits for which there was no way to dip them. The large ??? size was laughable, equal to anyone else's medium fry at best. It appears as though Sonic will be charging $3.49 for these fries once the promotion is over. GOOD LUCK with that. I hope the old style fries will still be available.

Sonic in Midland dr in Midland Tx is absolutely horrible. I would leave 0 stars is possible. Manger walks in the out door and runs into an employee. Took 18 min to make (1) med blast. Several cars got their larger orders served before who drove up and ordered after me with trays of food. The stupid girl who took my order on del it should not be dealing with public and I’ll leave it at that. Never again.

I know a person who worked for Sonic and was fired because of two workers mistakes and one being a manager, while she was terminated the manager allowed a pervert to work there! This is the Sonic on shorter ave in rome ga, the manager told the worker she didn’t want the news about the pedo getting to Hr! There has been many warnings given to this man he sexually harassed and tried to sexually assault the worker and others! THIS WILL BE ON THE NEWS SOON COOSA VALLEY! Look out for the name Malachi Johnson.

OMG! What idiot at sonic thought it was a good idea to change the french fries! The new fries suck! Will not be going back to Sonic ever!

Honest: They already had my hamburgers cooked. They threw them back on the grill. The first one was not as good as usual, the second one was completely uneatable.

I buy Sonics in different locations. This one by far has the worse cook.

the ice cream machine was down and made the hot dogs wrong the manager was very rude and said they were on a 15 min hold for food and she said if people leave she doesn't care i have been in customer service are well over 15 years you dont treat you customers like that and contracting support was no help they want to give me gift card and free food i dont what to eat there at all

FIX YOUR STUPID APP, I WAS PARKED AT SONIC AND PLACE ORDER AT A DIFFERENT SONIC ACROSS TOWN NOT KNOWING THE ADDRESS! THE APP DOES NOT RECOGNIZE CURRENT LOCATION!

Restaurant sat on my delivery order for 45 minutes before cancelling it. It was already 15 minutes late when they cancelled. TWO drivers went to pick it up from the restaurant... after that, they cancelled the order saying it was not deliverable. We are around the corner from them. Poor service... actually no service lol. Will not be ordering from Sonic again. Not reliable in the least. Try harder.

I just went to sonic with the taste for their wonderful french fries. When I received my order to my surprise, they had changed their fries. They are not worth the money. They’re processed and airy and hold the oil so they were greasy. I will not be buying french fries from sonic again. Unless they go back to the french fries they had previously.