sonoshine.com Reviews 126

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

The website was mysonosparkle.com but my PayPal transaction says Sonoshine. Did not claim what it claimed in the ads. It's a metal tooth pick with a vibrater. It seems more damaging to teeth than an... See more

Rated 1 out of 5 stars

FAKE PRODUCT!!! How dare they advertise Sonoshine and mail out a product with no name anywhere on the box and it MADE IN CHINA!!! BEWARE THESE PEOPLE NEED TO BE HELD ACCOUNTABLE FOE ADVERTISING A FA... See more

Rated 1 out of 5 stars

Bought one on order (0286D260EC) and was totally disappointed when the equipment arrived. It looked nothing like that which was advertised, did not conform to description and not worth trying to see i... See more

Rated 1 out of 5 stars

Useless, it does nothing for your teeth, except possible damage.. if you look at all the reviews from their advert, they all ‘updated their profile picture’ on Facebook 1. October 2020, no friends, no... See more

1.3

Bad

TrustScore 1.5 out of 5

126 reviews

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Rated 1 out of 5 stars

Beware Sonoshine

Another person who nearly fell for this scam..in Australia.
Pressure advertising with 50% off then another $14 off if you order straight away. Accept PayPal, made me feel it was legit! I was just a few seconds away from paying and decided to have quick check of reviews. Thanks to everyone who wrote here... for the ones that bought this piece of #### don’t beat yourself up. It’s so easy to do. Just give the negative review, learn a lesson and move on. They are not worth thinking about. Moral lacking Mongrels. I believe in Karma.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

I almost fell for the '1/2 price'…

I almost fell for the '1/2 price' offer. but I noticed all the happy buyers appeared to be in the USA, none in the UK?
As no guide to full price was indicated, i 'roamed' the internet to find out.

I found Trust Pilot! Thank goodness I pursued/ researched Sonoshine more thoroughly - Trust Pilot get the 5 stars - for helping UK buyers and others contemplating Sonoshine purchase to BEWARE!

Seems to me the '1/2 price' offer is just part of what is evidently a scam!

A plug for the Dental Industry!!
Just carry on brushing your teeth in the conventional manner, plus regular check-ups, and help Dentist's [both Private and NHS] do their job of helping us all to . . . . . . .keep a full spread of 'gnashers', and a 'Julia Roberts' style, engaging smile!

I thought to use this device to recapture my 'whites' lost after prolonged oral use of a certain brand of Extra Strong [liquorice?] mentholyptus tablets at bedtime!

September 13, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Tried to leave a comment on their official website as all the reviews on the sonoshine website are false. Guess what - a message appeared stating “try again later server is busy”
Clearly a scam and a rip off and a big thank you to everyone that has left a review on here.

August 28, 2022
Unprompted review
Rated 1 out of 5 stars

Sonoshine scam

Got an e mail confirmation to say my purchase was being sent, today I got a message with a tracking number when I check on the delivery status it asks for a further 1.99 € postage.
Complete scam and am shocked and disappointed that paypal accept there customers money for such a fake company.

August 26, 2022
Unprompted review
Rated 1 out of 5 stars

Thank god I took the time to read the…

Thank god I took the time to read the reviews. I was about to purchase this product. Something to me to read the review first. Thank you to all of the folks that left a bad Review. Sorry to the people that lost your money, but I can tell you that you saved millions of dollars for The American people. You saved me from buying this product.

August 15, 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE
The experience of buying this feels like a total scam. I would rate it zero stars if possible for product and for customer service. First the box does not any where indicate that it is ‘Sono shine’. The delivery of the product initially was very slow although I was reassured when I contacted them which gave me false hopes. The product arrived already charged and although I was’nt totally impressed by the quality it did seem to remove some stains from my teeth. After I attempted to charge it for the first time it no longer worked would not charge would not work. 93days after I received it I emailed to find out it is no longer guaranteed no further help offered.
They have a very aggressive advertising campaign which I am angry I fell for.
My advice is DO NOT BUY
It’s too expensive
Poor product
Poor customer service.

August 13, 2022
Unprompted review
Rated 1 out of 5 stars

Of course I wouldn’t give them even 1…

Of course I wouldn’t give them even 1 star ⭐️ as the product never arrived and I never received a reply about the whereabouts of the ordered sonoshine dental cleaning product. Unfortunately I only read the negative reviews after I ordered it. I will cut my loss and take it as a learning curve. A WARNING TO EVERYONE!!!!!!!!! Stay clear of this company unless you have money to waste. IT’S A TOTAL SCAM!!!!!!!!!

August 13, 2022
Unprompted review
Rated 1 out of 5 stars

Zero customer service

If I could rate this a zero, I would. The tool is plastic, cheap. It arrived broken and couldn't be used. Yet, despite their website claim (and I quote their main page) "90 day guaranteeIf you’re not satisfied with our product, simply return it for a full refund!", I was told they would not refund the full amount. They withhold shipping costs (substantial due to lithium battery). I shouldn't have to pay ANYTHING when they send me a defective, non-working product.

July 20, 2022
Unprompted review
Rated 1 out of 5 stars

Sonoshine calculus and plaque remover

Bought one on order (0286D260EC) and was totally disappointed when the equipment arrived. It looked nothing like that which was advertised, did not conform to description and not worth trying to see if it is fit for purpose. Looked like some hexagonal relic part of a 1962 Soviet Space Craft, disgusting. Number of packaged items did not match corresponding packing list, did not have a USB charging cable as listed. I will not recommend this to anybody. Con job.

July 18, 2022
Unprompted review
Rated 1 out of 5 stars

Fake reviews and a useless product…

Useless, it does nothing for your teeth, except possible damage.. if you look at all the reviews from their advert, they all ‘updated their profile picture’ on Facebook 1. October 2020, no friends, no posts, no other photos. So all the reviews are fake from fake people. Is that legal?🤔

July 12, 2022
Unprompted review
Rated 1 out of 5 stars

Useless product

Useless product. The head does not attach to the body properly. Doesn't lock in place and falls off when trying to use. Customer service requested a video, which I can't send because of size (even for very short video). Ridiculous. They should know the problem since it apparently has been reported before. Huge rip-off.

June 25, 2022
Unprompted review
Rated 1 out of 5 stars

FAKE PRODUCT!!

FAKE PRODUCT!!! How dare they advertise Sonoshine and mail out a product with no name anywhere on the box and it MADE IN CHINA!!! BEWARE THESE PEOPLE NEED TO BE HELD ACCOUNTABLE FOE ADVERTISING A FAKE PRDUCT. THERE THIEVES!! When I contacted customer service she also lied and told me there repackaging the Sonoshine. I can not find it anywhere on Instagram, Facebook or tic toc.
Your better off buying it from Amazon. So disappointed!!!

June 16, 2022
Unprompted review
Rated 4 out of 5 stars

Sonoshine

Appart from waiting,probably due to shipping problems,I look forwards to be able to use my sonoshine.
The support crew were excellent in reassuring me that the product would eventually arrive, which it has now done.Thanks to all concerned.

June 9, 2022
Unprompted review
Rated 1 out of 5 stars

Beware! This company and product are a total scam.

This company and product are a total scam. I purchased the first one and it was fully charged when it arrived. Used it for about 5 weeks and as the battery started to die, I plugged it into a USB outlet. After more than 24 hours it was still dead. I called the “award winning customer service” and Lyka said “no problem, we’ll send you a new one”. Well, the same thing happened with the second one. This time Lyka was not so “award winning customer service”. She refused to send me my money back because according to her, it worked when I received it! Oh and because it was no longer under warranty period from the initial purchase date. Yeah well my definition of “it works” is a product that works for more than just a few weeks. I asked to speak with her manager and her reply was she doesn’t have just one manager and that they would tell me the same thing. Since she is the only one who answers the phone, I think she is the manager and scam artist.

May 20, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Aggressive adds, intrusive and disgusting adds for something that is nothing more than cheap stuff. Stay clear of this scam.

May 18, 2022
Unprompted review
Rated 1 out of 5 stars

I fell for their 50% off "pressure…

I fell for their 50% off "pressure sales tactics" and placed an order for Sono Shine. The next day I emailed their support centre to cancel the order as I had read bad reviews. They lied to me about it having already shipped, gave me the wrong tracking number and said they couldn't stop shipment. UPS said the account-holder CAN stop transit. Another lie. The next day they emailed to say my order was NOW being shipped and gave me a different tracking number. Again said they couldn't cancel it and I would have to pay the costs of Return. I had to wait for delivery and refuse it! The dentist reviews warn this appliance could damage gums and tartar and plaque removal are different things. I now believe their "good reviews" to be bogus. I do not recommend dealing with this company. They do not disclose their actual address either. Highly suspicious!

April 9, 2022
Unprompted review

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