Sophieclub Reviews 

282
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Dreadful company. I ordered a moon night lamp as a present. The box it arrived in was so battered it was impossible to use as a gift. Decided I would keep for myself - but unusable as they never sent... See more

Rated 4 out of 5 stars

I originally gave Sophie's club a 1 star for service and product. But i must say that Frida at customer service has been brilliant in rectifying the problem in full and therefore i think they definite... See more

Rated 5 out of 5 stars

My overall experience was good! I was just a bit wary about the website - there is nowhere to log into an account to see order history or no confirmation email/dispatch email - so I didn't have my hop... See more

Rated 5 out of 5 stars

extremely pleased with very fast delivery along with a unique beauty of the products & just the whole online-shopping experience with Sophieclub!!! After I recieved the post, I just couldn't wait to o... See more

Company details

  1. Jewelry Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Watch Store
  5. Women's Clothing Store

Information provided by various external sources

Members of Sophieclub.co.uk will belong to an exclusive shopping club that provides: Europe's lowest price on good quality costume jewellery and accessories with 90 days money back guarantee.


Contact info

3.4

Average

TrustScore 3.5 out of 5

282 reviews

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No history of asking for reviews

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3.4

All reviews

(282)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Massive scam £29.95 per month for…

Massive scam £29.95 per month for members club omg when u think you’re buying a one off item. Discussed with this company shocking behaviour how can this be allowed in todays age. We all should be able to trust online shopping but this is wrong on many levels and someone should do something about this but I will not waste my time keep my £29.95 you disgusting people….. scum of the earth 😯😯😯😯😯😯😯😯

December 14, 2022
Unprompted review
Sophieclub logo

Reply from Sophieclub

Dear Michael, I sent you an email please check your email inbox or spam :)

Rated 5 out of 5 stars

Quality bags

I ordered my daughter a set of bags. They arrived quickly and the quality is great. They will last her a long time. Very happy with my purchase :)

August 3, 2022
Unprompted review
Rated 1 out of 5 stars

company…scam avoid

company…
I ordered something from this company I paid 2.90 for the item. No item received and a further £29.99 has been taken out of my account. this company is nothing but a scam.

October 16, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered something from this company…

I ordered something from this company as it popped up on my Facebook I paid 2.90 for the item. No item received and a further £29.99 has been taken out of my account. My emails are being ignored by this company too please be aware guys nothing is said about the membership while purchasing the items. I will take this further as i believe this company should be reported to Trading Standards and I will win this case as this company is nothing but a scam.

November 21, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Have to say the same as others ordered nothing came they then took 29.95 from my account which I knew nothing about DO NOT answer emails, I have sent a couple asking for my money back. Looks like a company that likes to SCAM people. Be careful folks. DO NOT USE

November 29, 2022
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 1/11/22 but…

I placed an order on the 1/11/22 but haven’t received it. I have emailed them several times but no reply, I have been on their Facebook page and was told by Sophie club to email details and they would deal with it by yesterday the latest but they haven’t still no reply. I have told them that if I don’t get an answer by tomorrow I will take it further. Many other people have written on the page that they haven’t received their order either 🤬🤬🤬 you have just told me that you have emailed me 5 times and I was asked to update my details with my full name and order number which I have done so I decided to let you know that I have not had one email from you, and you say you have emailed me several times, that is not true.

November 17, 2022
Unprompted review
Sophieclub logo

Reply from Sophieclub

Dear Jette, I sent you numerous emails, replying to each and every one of your emails. Please check your spam folder, you will find all the answers there. Your order has not been shipped but I have issued a refund for your order. Please check your spam folder.

Rated 1 out of 5 stars

Scammers

This company should be reported to Trading Standards or report the seller for fraud. The terms and conditions are not well visible or the membership policies easy to see when you purchase. The items they sale are cheap fake Chinese items, with very bad quality material. This company should be remove. I had made my report to Trading Standards police. I hope this will work.

October 9, 2022
Unprompted review
Rated 1 out of 5 stars

THIS IS A VERY EXPENSIVE SUBSCRIPTION SERVICE

Ordered £5.90 earrings. A week later, no earrings but a further £29.95 taken from my account. The next day the order arrived - two of the cheapest looking backpacks I've seen in my life,listed at 95p on their website. Please, please don't order from this site.

August 15, 2022
Rated 4 out of 5 stars

I originally gave Sophie's club a 1…

I originally gave Sophie's club a 1 star for service and product. But i must say that Frida at customer service has been brilliant in rectifying the problem in full and therefore i think they definitely deserve a solid 4/5. i only took 1 star off due to the fact i think that the subscription notice should be made more clear before purchase. other wise I'm a happy customer.

March 22, 2022
Unprompted review

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