Sophieclub 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dreadful company. I ordered a moon night lamp as a present. The box it arrived in was so battered it was impossible to use as a gift. Decided I would keep for myself - but unusable as they never sent... See more

Rated 4 out of 5 stars

I originally gave Sophie's club a 1 star for service and product. But i must say that Frida at customer service has been brilliant in rectifying the problem in full and therefore i think they definite... See more

Rated 5 out of 5 stars

My overall experience was good! I was just a bit wary about the website - there is nowhere to log into an account to see order history or no confirmation email/dispatch email - so I didn't have my hop... See more

Rated 5 out of 5 stars

extremely pleased with very fast delivery along with a unique beauty of the products & just the whole online-shopping experience with Sophieclub!!! After I recieved the post, I just couldn't wait to o... See more

Company details

  1. Jewelry Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Watch Store
  5. Women's Clothing Store

Information provided by various external sources

Members of Sophieclub.co.uk will belong to an exclusive shopping club that provides: Europe's lowest price on good quality costume jewellery and accessories with 90 days money back guarantee.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dreadful company

Dreadful company. I ordered a moon night lamp as a present. The box it arrived in was so battered it was impossible to use as a gift. Decided I would keep for myself - but unusable as they never sent the charger and have ignored emails asking them to do so. Meanwhile in very tiny print there is something which signs you up to a monthly subscription; they had helped themselves to over £100 of my money before I realised which they refused to refund. So I ended up paying over £100 for an item which is unfit for purpose. They are a scam - AVOID at all costs

January 31, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give less I would

If I could give less I would. I WANT MY MONEY BACK AND I WANT TO CANCEL THIS MEMBERSHIP SHIP. I have emailed and ur number doesn’t not go thru due to problems in “Ukrain” but u state on ur website that ur address is in london. Sort it out, I have seen u have replyed to other people so I want you to reply to
This! And give me some guidance!!!

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Tried to cancel my membership but the cancellation form doesn't recognize my email address and requires an order number which I was never given.

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

I don't have options to give 0 star or negative ones.

It's total scam company. They charged £30 subscription amount which I didn't even opt for that. Though I asked them to cancel, They said, they can't refund money which they deducted just yesterday.

Don't believe or don't approve the company in your card or banking after 1st time. They'll deduct the money.

It's scam scam scam.

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

Please avoid this company

In November 2022, I ordered an inexpensive kitchen item from Sophieclub using my credit card. It arrived within two weeks.
Late in December my card statement showed two withdrawals of £29.95 for membership of Sophieclub.
Since I was not aware of joining the club I attempted, on line, to cancel. This proved impossible because I was asked to furnish my membership number!
I contacted my bank and asked them to cancel my card.

December 26, 2022
Unprompted review
Sophieclub logo

Reply from Sophieclub

Dear Deborah, I sent you an email, could you please check your inbox?

Rated 5 out of 5 stars

Very amazing

Very amazing experience bag was of top quality proper expensive bag feel and make. Would order again amazing service.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

I recommend it

The delivery was realy fast. The products are good for the price what i pay. Im sure I'll buy again in Sophie

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered something from this company…

I ordered something from this company for an amount of £2.90. Please take note; they lure you in with that price so they can enrol you into a mandatory “free trial” which is supposedly for 7 days, but you’ll find that they charge you £29.95 within this time frame. So in reality, they bank on charging customers £29.95 & the £2.90 product cost as they’re confident that customers will not realise that the first day of the 7 day trial period is the date of the transaction rather than the trial starting from the next day. Either way, they fail to make this clear & the terms & conditions are very unclear.

No item has been received and a further £29.99 has been taken out of my account. Emails are being ignored, extremely rogue behaviour being displayed. Please stay away & do not pay attention to any fake reviews which may look positive as these can be generated by bots.

December 28, 2022
Sophieclub logo

Reply from Sophieclub

Dear Ambia, I sent you an email please check your email inbox or spam :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look