Dreadful company. I ordered a moon night lamp as a present. The box it arrived in was so battered it was impossible to use as a gift. Decided I would keep for myself - but unusable as they never sent... See more
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See what reviewers are saying
I originally gave Sophie's club a 1 star for service and product. But i must say that Frida at customer service has been brilliant in rectifying the problem in full and therefore i think they definite... See more
My overall experience was good! I was just a bit wary about the website - there is nowhere to log into an account to see order history or no confirmation email/dispatch email - so I didn't have my hop... See more
extremely pleased with very fast delivery along with a unique beauty of the products & just the whole online-shopping experience with Sophieclub!!! After I recieved the post, I just couldn't wait to o... See more
Company details
Information provided by various external sources
Members of Sophieclub.co.uk will belong to an exclusive shopping club that provides: Europe's lowest price on good quality costume jewellery and accessories with 90 days money back guarantee.
Contact info
Dalton house 60 Windsor Avenue, SW 19 2RR, London, United Kingdom
- 02033188577 (Mon-Fri 11AM-4PM)
- info@sophieclub.co.uk
- sophieclub.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service. Prompt reply and deliveries. I definitely would recommend to friends and family
Very helpful and quick reply’s…
Very helpful and quick reply’s definitely recommend to anyone
Great shopping experience
Excellent service. Delivery was much faster than I expected.
Great service
Great service
Very pleased whith my item
Thankyou for my order very pleased whith it will be ordering again can you send me link again as cant finde it please
THE product looked good however it…
THE product looked good however it wasn't the size I expected it too be and delivery was slow
So happy with the service and price…
So happy with the service and price received everything quickly and was good quality ❤️
Fantastic
This is a great online store I really enjoyed scrolling through their items and find it really easy to navigate.
I highly recommend to anyone..
Their customer service is so on point
Their customer service is so on point, they are so efficient and reliable also their products are of great quality.
Great items
Great items, are looking exactly as in the website photos. Delivery was very fast and nicely packed. Thank you, I will buy again!
Most likely an illegal scam site
I received an e mail from this company offering me to buy something and subscribe. I have never even heard of this company and they have most likely stolen my personal details from somewhere as they had my name too. BEWARE it looks like a scam using stolen personal information for marketing which is illegal.
After researching the UK address on companies House from which the company is trading from. I couldn't find the company sophieclub listed. It appears many companies are using this address as a virtual office. I Think this company is based in China and using a London address to scam people.
I sent a request through the sites customer service contact to find out where they had got my personal information. I got an e mail back saying it could not be delivered.
Also trust pilot themselves have asked me to prove my interaction with Sophie club as this review has been contested by sophieclub.
I now believe trust pilot reviews can't be very trustworthy as the companies that are being reviewed are allowed to have reviews they don't like removed.
Which will explain the high amount of positive reviews.
Amazing place to shop
Amazing place to shop, cheap and affordable stuff, great staff also
Amazing!!
Had such a great experience shopping with sophieclub, so much to chose from and fantastic prices! Delivery was fast and everything was packaged perfectly. Highly recommended and will definitely be shopping here again.
I enjoyed my shopping experience ☺
I enjoyed my shopping experience with you. I found the website easy to use, laid out so I could see each item clearly and well described.
I will definitely be shopping again soon and look forward to see more amazing products.
Better then I expected
I was very impressed with my order! Everything that got delivered was good quality and better then I expected
I have had multiple uses out of it all and everything still looks fantastic!
Love this site
Love this site, quality items and super fast delivery, very happy indeed
Very good company
Very good company. Very good products and great prices. Very fast shipping. Everything it’s just great and I could recommend to everyone :)
Really happy with my order
Really happy with my order. Kept some of the jewellery and gave what I wouldn't wear to family and friends.
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