Dreadful company. I ordered a moon night lamp as a present. The box it arrived in was so battered it was impossible to use as a gift. Decided I would keep for myself - but unusable as they never sent... See more
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See what reviewers are saying
I originally gave Sophie's club a 1 star for service and product. But i must say that Frida at customer service has been brilliant in rectifying the problem in full and therefore i think they definite... See more
My overall experience was good! I was just a bit wary about the website - there is nowhere to log into an account to see order history or no confirmation email/dispatch email - so I didn't have my hop... See more
extremely pleased with very fast delivery along with a unique beauty of the products & just the whole online-shopping experience with Sophieclub!!! After I recieved the post, I just couldn't wait to o... See more
Company details
Information provided by various external sources
Members of Sophieclub.co.uk will belong to an exclusive shopping club that provides: Europe's lowest price on good quality costume jewellery and accessories with 90 days money back guarantee.
Contact info
Dalton house 60 Windsor Avenue, SW 19 2RR, London, United Kingdom
- 02033188577 (Mon-Fri 11AM-4PM)
- info@sophieclub.co.uk
- sophieclub.co.uk
3.4
Average
282 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing costumer care
Lovely products, amazing price and excellent costumer care. The bags I bought was just like in the picture, the delivery time was less than promised and the costumer care team was amazing. I had a little issue with not receiving my order confirmation email so I called them, they answered quickly and were very quick and friendly to resolve my issue, will definitely buy again from them
March 5, 2020
Unprompted review
I have always had a fantastic shopping…
I have always had a fantastic shopping experience with you, goods arrive in immaculate condition and well within the time frame, I'm looking forward to a continuous happy shopping experience
March 5, 2020
Unprompted review
Shocking!!
Purchased a bag in March 2019 and they’ve been taking £19.95 each month since - I had no idea I was signing up to this when I purchased it! I thought it was only a few pounds for the bag! It’s cost me a lot more than that! I would never have paid this much for the bag! Be careful with this website. I called up and the customer service person was rude and unhelpful - I’m now massively out of pocket and with no way of doing anything about this. It’s shocking
February 18, 2020
Unprompted review
Absolutely gorgeous pieces of jewellery…
Absolutely gorgeous pieces of jewellery at affordable prices I would definitely recommend to anyone.
February 4, 2020
Unprompted review
Watch and bag
I ordered a watch and bag from the Sophia club and couldn't be happier with the speedy delivery and cummunacation through phone and emails.. the bag was more than I expected and the watch is dazzling beautiful piece ... I will also be ordering again in the near future .. amazing pieces for men and women thankyou Sophia ...
June 10, 2019
Unprompted review
Very impressed with customer…
Very impressed with customer satisfaction and carefully picked up customer issue from supervisor if you are not satisfied with customer representive service. Please remember to unsubscrip membership if you do not wish to continue. You will not get any reminder about subscription, after 10 days automatically you will be part of subscription and you will not receive any notification. This is very genuine company. Products are cheaper compare to other UK companies.
May 25, 2019
Unprompted review
Good customer service
Very impressed with customer service. Answered emails almost immediately and even resent email when lost It! Although my first email was slightly scathing of company, their reply was nothing but professional and polite!
May 8, 2019
Unprompted review
First class service had to cancel and…
First class service had to cancel and it was no problem
May 7, 2019
Unprompted review
I liked the quality
I liked the quality, design and your delivery services was fast.
April 14, 2019
Unprompted review
Set of 4 bags
I saw the advert for the set of 4 bags for less than 2 pounds on Instagram. Honestly didn't trust it because it nearly sounded too good to be true. But I tried my luck. Oh my gosh if I was surprised!! The bags arrived and they are amazing. A full set that I can use in more than one ways and different occasions. Super happy about it
February 28, 2019
Unprompted review
Amazing
Amazing purse.. and the price.. im shook!!! Definately buying again :)
February 22, 2019
Unprompted review
great experience and product
Very smooth and easy transaction. Item came very quick just as described. Cancelling my subscription was so easy too. Was a great shopping experience and happy with my item.
February 22, 2019
Unprompted review
Quality n Price
My experience with sophieclub was brilliant. The purchase was brilliant buy and got loads of compliments to my wife and was easily noticeable. She loved each and every bit of it.
January 10, 2019
Unprompted review
beautiful bag
December 21, 2018
Unprompted review
This is fake site
This is fake site. Purchased 4pc bag no order confirmation mail and delivery after 10days. Emailed to customer support and reply.
Also noticed few more sites which have same website layout with same address and postcode. Now I feel bit doubtful about the genuineness of other positive comments in hereTrustpilot site
December 7, 2018
Unprompted review
Super fashionable jewelleries
My experience with Sophie club was fab. Very nice items at unbelievable price and always get compliments whenever I use them.
November 22, 2018
Unprompted review
Nice products with cheap price
Nice products with cheap price, arrived on time as announced.
Thanks
October 23, 2018
Unprompted review
Amazing shopping experience
Can't believe there's a store like this with quality items at a very reasonable and cheap price. I didn't regret shopping here and so you won't if you give it a try.
October 21, 2018
Unprompted review
A nice shopping experience
A nice shopping experience, having received a good selection of jewellery that I was happy with and for a great bargain. I am satisfied with their products despite one or two pieces being a bit dirty. Overall, I'm still content with my lovely purchase from Sophieclub.
October 16, 2018
Unprompted review
Great customer service ,and the…
Great customer service ,and the products I recived where exactly like the pictures advertised
October 11, 2018
Unprompted review
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