SortRefer Reviews 

Service was shocking, would not recommend. No updates, no communication, calls not returned, charges added with no explanation. No action when complained.

This was a simple remortgage for a client but slow progress and only completed after we put pressure on the case handler to get on with it. Should really have completed in mid-January but took 4 weeks longer.

excellent service really quick and efficient will use again

Lucy Le Bas from Kingsley Bond was absolutely amazing. She was super efficient and communication was excellent. I would definitely recommend

Amazing conveyancing carried out by Daniel Gardner who was instrumental in getting the case over the line in record time and always at hand for any questions - great work Daniel

Gorvin's solicitors could not have been more helpful A+++

Poor relationship with solicitor firms not knowing the status of cases.

Sort refer is dealing with my file compliance with their subsidiary, Sort legal. I have been told my file is "with the compliance team". I asked for names - "There are no names. They are a team". So it seems my file is with a nebulous group of anonymous entities checking on my financials. I asked for a timeframe: "We don't chase them. We let the process happen when it happens". 6 months into the process, the seller is understandably frustrated and the sale is likely going to fall through today because of this anonymous team. What a disgrace.

Update 27 Nov: As anticipated, the sale fell through yesterday. We provided the information requested in the automated response, and of course, as also anticipated, this complaint went nowhere. 6 months wasted for the seller and us!

I have referred through Sort Refer for some years and having recognised that in the house buying/selling process, things don't always go smoothly, it is good to have The Sort Refer team there to step in and help efficiently when required.

As ever, Vanda from Gordon's Property Lawyers provided a superb service throughout this re-mortgage. Vanda is my go-to case handler and has never let me down.

Umayr Waraich was fantastic from start to finish. Even called a lender for the clients with regards to a redemption query. First class. Would highly recommend

As a mortgage adviser, referred a client to Right Choice Conveyancers in Milton Keynes via SortRefer, based on their price and reviews. Just wanted to thank Carly Gunn and her team at Right Choice for amazing service throughout a difficult purchase. Cannot recommend enough.

Very poor communication, both my client and I felt isolated throughout the process, minimal communication, little help in achieving agreed dates, poor feedback from other professionals in the chain and ultimately a very disjointed and unsatisfactory outcome.

Laura Carey’s service was outstanding!!
I literally think that this is the best service I have received from a solicitor ever

we work at a mortgage brokers and cannot fault the service provided by LPL and in particular Luke Warrior.
Not only does he provide us with a first class service but also our clients .
Big thank you to Luke for your continued support and guidance

Seamless process, fast valuation undertaken, competent RICS surveyor allocated. Acceptable valuation was given.

Clear and consistent communication
Makes it so much of a smoother less stressful process for both clients and me as the adviser.
Regular updates, the clients love the whatsapp and app facilities - always look to use this firm with my clients when i can

good company to use

We had an issue towards the end of the process where we realised the bank had not included the £500 cashback incentive, in to the mortgage offer. (We realised the day before completion). Gabrielle managed to get the funds sent back to the bank, request the amendment to the offer and then request the funds again, all in time for completion the following day. Always available on the phone or email to help as well.

I completed on my house sale today using Sort Refer.

We hit so many challenges with selling our new build including issues with the road being adopted, the management company and more.

Even though it took a long time to get sorted, Elliot was always responsive to our calls and emails and even responded when he was on annual leave and sometimes late at night.

Thanks so much for your efforts!