I worked with Myriam and the whole process went smoothly. She kept me informed on the status of my loan application and loan documents frequently. She followed up on all the information I needed to su... See more
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Worst experience ever. Roswald Milliner, Dallas office. told us 45 days into the transaction that the client did not qualify and did not have enough VA entitlement. Terrible communication througho... See more
Can't express enough how they made such a stressful experience less stressful! Landon and his team went over and beyond to help us and lead us towards what would benefit our needs most. From helping u... See more
Company replied
I worked with Theresa Boudreaux as my lender, and while the loan was completed, I did not feel that my interests were fully protected. The process felt rushed, and key concerns were overlooked, lea... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 customers and billions lent, Southwest Funding helps people like you buy or refinance your home.
Contact info
13150 Coit Road #100, 75240, Dallas, United States
- 877-878-8989
- marketing@southwestfunding.com
- southwestfunding.com
2.8
Average
165 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good
I had a very good experience with the staff. They were efficient,friendly, and patient. The under writer seemed a bit ridiculous and over the top. But the staff is good.
June 18, 2019
Unprompted review
Reply from Southwest Funding
Thank you for sharing your experience! We’re so glad to hear you had a positive experience with our team.
We also appreciate your honest feedback on underwriting. We know it can feel detailed at times, but it helps ensure everything is handled properly. Thank you again for choosing to work with us!
In shock
I can’t believe how fast and pretty easy this was. We believed we would be stuck renting forever! Thank you for all the help and getting us our home!!
June 17, 2019
Unprompted review
Reply from Southwest Funding
Thank you for your feedback! Hearing you went from thinking you’d be renting forever to owning your own home is exactly why we do what we do.
Congratulations on your new home, and thank you again for trusting us!
Steve Ferguson and his team were great…
Steve Ferguson and his team were great to work with. As a first time homebuyer we had some fears and he made us feel at ease. They helped us through the process and answered any questions we had sometimes working late at night on our file. We are so excited to be in our first home and I would definitely recommend Southwest Funding!
June 15, 2019
Unprompted review
Reply from Southwest Funding
Thank you for the kind words and for trusting us with such an important milestone. We know buying your first home can feel overwhelming at times, so it’s great to hear Steve and his team were able to guide you through it and be there when you needed them most.
Congratulations on your new home! We’re so excited for you and truly appreciate your recommendation!
Victor Baker from Southwest Funding saved me!
Victoria Baker saved me from going with another company that made the beginning of the process through the end total chaos for me. With Southwest Funding it was an easy process to get through. Victoria educating me and answered all my questions along the way. I would defiantly recommend Southwest Funding. Thank you for making my life situation a better one. I'm one happy customer and I thank you.
June 11, 2019
Unprompted review
Reply from Southwest Funding
Thank you for taking the time to share your experience! We’re really glad Victoria was able to step in and turn things around for you. The process should feel clear and manageable, and it’s great to hear she made that happen. We truly appreciate your recommendation and your trust in us!
Exceptional experience!
Jayden and his team were phenomenal to work with. From their professionalism, knowledge base, communication, and kindness-- we had exceptional support across the board with our home loan. We look forward to working with them again in the future.
June 9, 2019
Unprompted review
Reply from Southwest Funding
Thank you for sharing this, we really appreciate it! It’s great to hear that Jayden and his team delivered such a well-rounded experience, from clear communication to genuine support throughout the process. That’s exactly what we hope every client feels. We’re grateful for your feedback and look forward to working with you again down the road!
Making the home purchase a great experience
Shedrick and his team were absolutely professional and caring.
Thank you for making this investment a memorable journey.
June 8, 2019
Unprompted review
Reply from Southwest Funding
Thank you for the amazing feedback! We’re so glad Sherdrick and his team were able to make the experience both professional and personal along the way.
Buying a home is a big investment, and it means a lot to hear it was a memorable journey for you. We’re grateful you trusted us to be part of it.
Frank and his team are awesome answer…
Frank and his team are awesome answer all questions to best of there knowledge.
It was a great experience.
I'm a home owner because of them.
They treat you as if your family
June 8, 2019
Unprompted review
Reply from Southwest Funding
Thank you so much for the thoughtful review! We’re glad Frank and his team were able to answer your questions and make the process a positive experience. Hearing that you felt treated like family means a lot to us.
Congratulations on becoming a homeowner, and thank you for trusting us to be part of that journey!
Josh Deblase was outstanding to work…
Josh Deblase was outstanding to work with. He took the ti.e to answer all our questions and broke every step down so we could understand. We had tried several lenders before but all said we couldnt go VA and Josh came in and said that yes we can and in just a few days had it done. Thank you Josh and SW Funding!!
June 8, 2019
Unprompted review
Reply from Southwest Funding
Thank you so much for sharing your experience! We know how frustrating it can be to hear “no” from multiple places, so it’s great to hear Josh was able to step in, walk you through everything clearly, and get it done. We truly appreciate your feedback!
Austin Southwest Funding - awesome team!
Patrick, Paul and Ashley in the Austin office are awesome!! As a first time solo home buyer, they made sure I understood everything every step of the way, even answering text messages at night when I was stressing over something. Then in closing, the title guy was impressed with how organized and complete all the paperwork was, enabling us to execute everything in 30 minutes. There weren't any documents that hadn't been explained to me in detail by either Patrick or Ashley before I even got to the closing. I would recommend them to anyone, anywhere, who wants friendly, competent service!
June 6, 2019
Unprompted review
Reply from Southwest Funding
We really appreciate you sharing your experience with us. It means a lot to hear that Patrick, Paul, and Ashley helped make your first solo homebuying journey feel supported and easy to navigate. Taking the time to explain everything upfront so there are no surprises at closing is exactly what we aim for, and it’s great to hear it made a difference.
We’re grateful for your recommendation, and we’re so glad we could be part of your homebuying journey!
Jael was awesome every step of the…
Jael was awesome every step of the way.! I am in my dream home and every question I had in this hard confusing process she took the time to answer all my questions at any hours of the day or night. She will go above and be on to help you.!
June 5, 2019
Unprompted review
Reply from Southwest Funding
Thank you so much for sharing this! Buying a home can feel like a lot, so it’s great to hear Jael was always there to answer your questions and support you whenever you needed it. That level of dedication is exactly what we strive for.
We truly appreciate the kind words. Congratulations on your dream home!
Alvaro Vargas highly recommended
Mr. Vargas was very helpful in making the process of buying a home stressless and enjoyable . He was available for all the questions that first time buyers have and always very highly detailed when it comes to explain the process and the paperwork required by the bank.
Thank you Alvaro Vargas
June 4, 2019
Unprompted review
Reply from Southwest Funding
Thank you so much for sharing your experience! It’s great to hear that Alvaro was there every step of the way and helped make the process stress-free. Buying your first home comes with a lot of questions, and we’re glad he was able to provide the clarity and support you needed.
We appreciate your trust and recommendation!
Frank and his team were very helpful…
Frank and his team were very helpful though out the whole process. I would definitely recommend them to my friends and family.
June 2, 2019
Unprompted review
Reply from Southwest Funding
Thank you for the feedback! We’re happy to hear Frank and his team were there for you every step of the way. We truly appreciate your recommendation!
It's hard to find people you can trust…
It's hard to find people you can trust these days. But from the moment I walked into Mickey Smith's office, I could tell she was genuine. She hung with me every single step of the way. She put my mind at ease when things got a little dicey. She was confident and sincere in her approach regarding acquiring a USDA loan. I would absolutely INSIST on having her handle any future home/investment property purchasing. She is a definite asset to the organization. And, if I know Mickey at all, she would definitely give her staff credit - working as a team is what makes Southwest Funding so amazing. I look forward to working with them again in the future!!
June 1, 2019
Unprompted review
Reply from Southwest Funding
We really appreciate you taking the time to write such thoughtful feedback. We’re so glad Mickey was able to be there for you every step of the way and help bring peace of mind throughout the process.
Thank you again for your kind words and for choosing Southwest Funding! We look forward to working with you again in the future.
Extraordinary job!
May 30, 2019
Unprompted review
Reply from Southwest Funding
Thank you for the great feedback! We’re grateful for your support and glad we could provide a positive experience.
Southwest Funding
Ms. Darletta was very helpful in making the process of buying a home painless and enjoyable. She was available for all the questions that first time home buyers have and did it all with such pleasure. She is/was such a joy to work with. Thank you so much Darletta & Southwest Funding. The Torrys
May 29, 2019
Unprompted review
Reply from Southwest Funding
Thank you for the thoughtful review! Buying your first home is a big step, and we’re so glad Darletta helped make it a positive and stress-free experience. We appreciate your trust and are grateful you chose to work with us!
Roberto and Aurora both was very…
Roberto and Aurora both was very helpful, very friendly and they take care of my business very well.
May 26, 2019
Unprompted review
Reply from Southwest Funding
Thank you for sharing your experience with us! We’re happy to hear Roberto and Aurora were friendly, helpful, and made sure everything was handled the right way. Thank you again for choosing us!
Sergio ramos felt like a guy who is…
Sergio ramos felt like a guy who is your immediate blood brother,true friend and overall well experienced and knowledgeable ready to roll with you side by side till the end of the tunnel.There are no words to thank him and overall the lender is the place to look for whenever in need of funding.Thanks
May 26, 2019
Unprompted review
Reply from Southwest Funding
Thank you for the incredible feedback! Hearing that Sergio made you feel supported and had your back throughout the process is exactly what we strive for. We’re grateful you chose us and truly appreciate the recommendation!
Eddie Carmona is an awesome guy!
Eddie Carmona is an awesome guy. Very accommodating and knowledgeable in the mortgage industry. I definitely recommend him and wouldn't hesitate to use him again. Thanks again Eddie.
May 25, 2019
Unprompted review
Reply from Southwest Funding
Thank you so much for taking the time to share this! It’s great to hear Eddie was able to make the process smooth and be a reliable resource along the way. Thank you again for your trust and your recommendation!
In my experience they were very helpful…
In my experience they were very helpful answered all my questions promptly. I would definitely use again
May 24, 2019
Unprompted review
Reply from Southwest Funding
Thank you for sharing your experience! We’re really glad to hear the team was able to answer your questions quickly and make the process smooth for you. That’s exactly what we aim for. We appreciate your support and look forward to working with you again!
I worked with Krystian Blackwell and…
I worked with Krystian Blackwell and Neil and the sc team everyone was awesome to work with. I have a big mouth and have been telling everyone about the team from Greenville sc.
May 24, 2019
Unprompted review
Reply from Southwest Funding
Thank you so much for the great feedback! We’re thrilled to hear you had such a great experience with Krystian, Neil, and the SC team. We truly appreciate your support and recommendation!
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