Southwest Funding Reviews 

165
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

I worked with Myriam and the whole process went smoothly. She kept me informed on the status of my loan application and loan documents frequently. She followed up on all the information I needed to su... See more

Rated 1 out of 5 stars

Worst experience ever. Roswald Milliner, Dallas office. told us 45 days into the transaction that the client did not qualify and did not have enough VA entitlement. Terrible communication througho... See more

Rated 5 out of 5 stars

Can't express enough how they made such a stressful experience less stressful! Landon and his team went over and beyond to help us and lead us towards what would benefit our needs most. From helping u... See more

Company replied

Rated 1 out of 5 stars

I worked with Theresa Boudreaux as my lender, and while the loan was completed, I did not feel that my interests were fully protected. The process felt rushed, and key concerns were overlooked, lea... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

With over 50,000 customers and billions lent, Southwest Funding helps people like you buy or refinance your home.


Contact info

2.8

Average

TrustScore 3 out of 5

165 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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2.8

All reviews

(165)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I worked with Dan Nelson

I worked with Dan Nelson, and he was so helpful throughout the whole processes. He made sure to always be available whenever I had questions or concerns and was always more then willing to help. As a first time home buyer he made the experience super easy and way less stressful. Would highly recommend.

May 24, 2019
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind words! We’re so glad Dan Nelson provided helpful, reliable support and made your first homebuying experience easier and less stressful.

We truly appreciate your recommendation and your trust. Congratulations on your new home!

Rated 5 out of 5 stars

We highly recommend SW Funding!

We highly recommend SW Funding! Marshall Tullos worked with us throughout our entire home-buying process and couldn't have made it a more pleasant experience. He was available whenever we needed him, regardless of the time or day, and was always two-steps ahead of the game. He was kind and gracious throughout the entire experience and helped us prepare everything that was needed for an accelerated closing. His expertise and efficiency was like nothing we have ever seen and we can't say enough good things about Marshall and Southwest Funding!

May 22, 2019
Unprompted review
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Reply from Southwest Funding

Thank you for your kind feedback! We’re glad Marshall provided dedicated, knowledgeable support and helped make your homebuying experience smooth.

We truly appreciate your trust and recommendation. Congratulations on your new home!

Rated 5 out of 5 stars

Janet was great to work with

Janet was great to work with. Helped me every step of the way and answered every question I had. Being a first time home buying, that was very important to me. She takes a personal interest in her customers and their well being!

May 21, 2019
Unprompted review
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Reply from Southwest Funding

Thank you for your kind words! We’re so glad Janet supported you every step of the way and made your first homebuying experience a positive one.

We truly appreciate your trust and wish you all the best in your new home!

Rated 4 out of 5 stars

My experience with Shedrick Doss was an…

My experience with Shedrick Doss was an great one , I talked to him at times more than my family! He came in early on days and left late trying to get me in my dream home, and he did exactly that ... I would definitely recommend South west funding to anyone, Again thanks

May 17, 2019
Unprompted review
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Reply from Southwest Funding

Thank you for your kind feedback! We’re glad Sherdrick went above and beyond to help you secure your dream home.

We truly appreciate your trust and recommendation. Congratulations on your new home!

Rated 5 out of 5 stars

The people who work here are so patient…

The people who work here are so patient and helpful, especially Kylie and Ce Ce. They got me through a new and confusing process very quickly.

May 17, 2019
Unprompted review
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Reply from Southwest Funding

The people who work here are so patient and helpful, especially Kylie and CeCe. They got me through a new and confusing process very quickly.

Rated 5 out of 5 stars

Brian Thomas and his team were…

Brian Thomas and his team were EVERYTHING I needed and more! They LISTENED, coached, and where timely and precise. I would definitely recommend him to others. Great man you can tell he loves and knows exactly what he is doing.

May 10, 2019
Unprompted review
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Reply from Southwest Funding

Thank you for your kind words! We’re so glad Brian Thomas and his team provided attentive, timely, and knowledgeable support throughout your experience.

We truly appreciate your recommendation and your trust. Wishing you all the best in your homeownership journey!

Rated 5 out of 5 stars

Gina Montano and her team are awesome

Gina Montano and her team are awesome. She was friendly, very patient and explained everything thing to us very precisely and easy to understand. We would recommend Southwestfunding without any doubt. Thanks.

April 24, 2019
Unprompted review
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Reply from Southwest Funding

Thank you for your kind words! We’re so glad Gina Montano and her team provided friendly, patient service and made everything easy to understand.

We truly appreciate your recommendation and your trust. Congratulations, and thank you for choosing Southwest Funding!

Rated 5 out of 5 stars

Patrick Pitts' team is Awesome!

Patrick Pitts and his team were so easy to work with. Not only are they knowledgeable and friendly they were also very patient with us and explained everything to us in a way that we would understand. They made us feel important, and not like just a number. They fought for us every step of the way and made sure we were taken care of

December 20, 2018
Unprompted review
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Reply from Southwest Funding

Thank you for your kind feedback! We’re glad Patrick and his team provided patient, knowledgeable support and made you feel truly valued throughout the process.

We appreciate your trust and wish you all the best in your new home!

Rated 5 out of 5 stars

Great job!

Our agent, Terry, worked so hard to get us into our dream home! Southwest lending did an amazing job. I would recommend them to anyone! Thank you all for your hard work!

December 20, 2018
Unprompted review
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Reply from Southwest Funding

Thank you for your kind words! We’re so glad Terry and the team could help make your dream home a reality.

We truly appreciate your recommendation and your trust. Congratulations, and we wish you all the best in your new home!

Rated 5 out of 5 stars

Terry Shepherd was amazing

Terry Shepherd was amazing! He was very thorough as he guided us through the mortgage process. He was very transparent as well as easy to communicate with. We love our new home and could not have gotten it with them!

December 12, 2018
Unprompted review
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Reply from Southwest Funding

Thank you for your kind feedback! We’re so glad Terry provided thorough, transparent guidance and clear communication throughout your mortgage journey.

Congratulations on your new home, and thank you for trusting us to be part of it!

Rated 5 out of 5 stars

Awesome Team!!!

It was a pleasure working with Steve Ferguson and his team at Southwest Funding. Throughout the whole process the team in the Hutto office reached out to me and made sure everything was going well. They answered any and every question that I had to the best of their ability. Steve and everyone were easy to get in to contact with. If I could not get ahold of them when I called then they were very prompt to call me back. Buying a house can be one of the most stressful experiences of your life. Steve and his team made everything very quick and painless. They made everything possible. Thank You Steve Ferguson and your awesome team at Southwest Funding.

December 11, 2018
Unprompted review
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Reply from Southwest Funding

Thank you for your wonderful feedback! We’re so glad Steve Ferguson and the Hutto team kept you informed, answered your questions, and made the process smooth and stress-free.

We truly appreciate your trust and kind words. Congratulations on your new home, and we wish you all the best!

Rated 5 out of 5 stars

Great personality, recommend to anyone.

Great personality, helpful, easy to work with, they are like family,love these people,work quickly once you have everything ready when ask.

December 8, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind words! We’re so glad you felt supported and cared for throughout the process. Providing helpful, efficient service and making our clients feel like family is what we strive for.

We truly appreciate your trust and wish you all the best in your homeownership journey!

Rated 4 out of 5 stars

This is an awesome and very…

This is an awesome and very professional company. They stayed on top of everything, kept me informed every step of the way. She (Darletta) stayed over after hours just to make sure we made the closing date on time.. The only reason why they didn't get 5 stars was because I never sat down face to face.. But that's technology today, you can do everything on line now.... 👍👍👍👍👍👍👍👍👍👍

November 28, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind feedback! We’re glad to hear Darletta went above and beyond to keep everything on track and ensure you made your closing date.

While much of today’s process can be completed online for convenience, we always value personal connection and are happy to meet in person whenever possible. We truly appreciate your trust and wish you all the best in your new home!

Rated 5 out of 5 stars

I am so thankful for southwest

I am so thankful for southwest, they where awesome. everyone was so friendly and kid.

November 28, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you so much for your kind words! We’re thrilled to hear you had an awesome experience and that our team was friendly and supportive throughout the process.

We truly appreciate your trust and wish you all the best in your new home!

Rated 5 out of 5 stars

Giving Thanks

When everyone else said "no" Southwest Funding not only said yes but made it happen. I want you to know my family and I really appreciate your hard work and friendship. I will recommend you to any one I come across looking for a home. Cory and Chris we couldn't have done it without you guys. Thanks job well done.

November 20, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind words! We’re so glad Cory and Chris were able to support you and help make homeownership a reality for you and your family.

We truly appreciate your trust and recommendation. Congratulations on your new home, and we wish you all the best!

Rated 5 out of 5 stars

Yes, They are great!!

For us buying our first home we may have been a bit picky and we had worked to raise our credit where we wanted it be to get the best options. It took time, one year and it was worth it. I am glad they didn't give up on us. I highly recommend them to anyone and we will use them again in the future. They were professional and knowledgeable as we looked in several states.

November 18, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind feedback. We’re glad we could support you throughout your journey and help you reach your homeownership goal.

Congratulations on your first home, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Fantastic!

Steve was excellent and easy to work with. I felt like he was pulling out all the stops to do good by us, and any time I had a question that his staff couldn't answer right away, I called him and he happily helped without making me feel like I was taking up his valuable time. Thanks Steve!

November 17, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind words! We’re glad to hear Steve provided dedicated support and made himself available whenever you needed help.

We truly appreciate your trust and are happy he helped make your experience a positive one. Wishing you all the best in your homeownership journey!

Rated 5 out of 5 stars

Frank Perea (Southwest Funding) is an excellent mortgage company!

Frank and his assistants were very professional, courteous, and handled everything in a timely manner. They communicated with us throughout the entire process and made us feel comfortable about reaching out with any questions/concerns. I would highly recommend them to anyone!

November 12, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your wonderful feedback! We’re so glad Frank and his team provided professional, timely service and kept you informed throughout the process.

We truly appreciate your recommendation and your trust in us. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Great Team

Paul was fabulous to work with and all of his team. Thank you all

November 2, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind words! We’re so glad to hear Paul and his team were fabulous to work with.

We truly appreciate your trust and wish you all the best in your new home!

Rated 5 out of 5 stars

Responsive Service.

Joe, the agent I worked with, was very helpful. Always kept me up to date on where were in the process and any information that was needed and any tips to get all my needs met.

October 22, 2018
Unprompted review
Southwest Funding logo

Reply from Southwest Funding

Thank you for your kind feedback. We’re glad to hear Joe kept you informed and provided helpful guidance throughout the process.

We appreciate your trust and wish you all the best in your homeownership journey!

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