Ordered some 'The North Face Patrol Gloves' in the wrong size - absolute pleasure dealing with the Customer Service Team and they sent the right ones in quicktime. Done so over the Christmas peri... See more
South West Mountain Sports
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See what reviewers are saying
Beaucoup de choix, les sac à dos de la marque et les modèles que je cherchais, un service client compétent, à l'écoute et sympathique ... des prix très en dessous de ceux pratiqués en France... See more
Bought a womens Rab gilet, as a replacement for my current one (had an fight with some rose bushes and came off worse. Brilliant garment, light extremely warm and comfortable. Price wise did a fair bi... See more
Purchased a North Face winter coat on sale. Don't usually buy before I've tried an item on, but the size guides were excellent and turned out to be spot on to reality. Postage was free and although... See more
Company details
Information provided by various external sources
Well, we are South West Mountain Sports, an e-retailer of premier outdoor clothing and equipment. Official UK stockist of Mountain Equipment, The North Face, Rab, Marmot, Keen and more. Our aims as a retailer are simple. Stock the best stuff and have it in stock all the time, deliver gear for free over £30, let our customers return items easily and give the very best customer service of any outdoor website.
Contact info
14A Bennets Field Trading Estate, BA9 9DT, Wincanton, United Kingdom
- 01747 637763
- customer.services@southwestmountainsports.com
- southwestmountainsports.com
Great service
Ordered a Macmurdo parka late Tuesday night, got it delivered Thursday. I was able to track it from source to delivery. Talked to a phone person on the phone and got fantastic service. Strongly recommend. Very warm in my new parka, thanks
Order arrived on time one week before Christmas!
Ordered a fleece one week before Christmas 2012 and it arrived 2 days later as advertised. No complaints!
Super Service!
Searched the Internet for a good deal for a North Face gilet and found Purekit. Excellent price over £30 cheaper than the North Face store and free p&p! Good reviews so gave them ago and glad I did! Easy to order quickly delivered very impressed ! Would I use them again? - definately! Would I recommend them to someone else? - without question! Oh and Merry Christmas 2012 to all who read this.
100% trusted
Amazing price, really fast delivery and good quality product! Will use again!
Excellent service.
Ordered on the friday, clicked the free delivery option and item arrived on the monday. You can't ask for a better service
Very quick delivery and good price
The only issue I had was that I couldn't remember my password from previous purchase. When it sent a link it didn't work, tried several times but always the same. I was out at the country at the time so not possible to call.
Apart from this, good service.
First class in every respect
Very efficient execution of order once again. The day sacks have been purchased as Christmas presents for my twin grandsons. Discovered these earlier in the year and thought they would make a perfect gift especially as they have built in reins which will prove useful over the next year or so!
excellent!
exactly as described, quick delivery and very good price.
Fast delivery, good price. Not much more I can wish for! Thanks.
Fast delivery, good price. Not much more I can wish for! I've ordered NFgloves.
Good product, good price, swift delivery
Product arrived as detailed very quickly. Thanks
Perfect fit and comfy to walk in.
The boots arrived very quickly. The colour and style were just right. The half size, sometimes hard to get and needed because you wear thick socks, were a perfect fit. I had read the reviews about the boots being stiff around the ankle, but I haven't found that to be the case for me. So far they have been comfy, however I haven't been on a long walk yet. I'm sure they'll be fine. The boots were a birthday present...so thank you.
Easy to order, arrived quickly, good service, thank you
Easy to order, arrived quickly, good service, thank you.
Good Services
From help withe website to speedy delivery, everything was painless
Great service and amazing price!!!!
I will most certainly be using this site again.....I found the best price possible and very fast delivery!!!
Good service, good products, good price
i have bought several items from the reduced range and have been very pleased with them all - they came in a good time and all the products are of a high quality - thoroughly recommend the company and goods
Brilliant overall service
You provided good service, competitive price and fast delivery.
Thanks purekit! I will definitely shop with you again.
comfy boots
Bought some Keen snow mass high boots. Really comfy wide fitting. A bit tight around the ankle make them a bit difficult to get on & off, especially with thick socks, but very comfy when on. Also I was able to remove the insole and put my own in for my arthritic feet. Most comfortable footwear I've had in a long time!
Speedy delivery
The item was exactly as described on the website and delivered very quickly
good service
i had to return a jacket as a smaller size was needed , the processwas quick and easy , with instructions for each step easy tp follow.
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