Ordered some 'The North Face Patrol Gloves' in the wrong size - absolute pleasure dealing with the Customer Service Team and they sent the right ones in quicktime. Done so over the Christmas peri... See more
South West Mountain Sports
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See what reviewers are saying
Beaucoup de choix, les sac à dos de la marque et les modèles que je cherchais, un service client compétent, à l'écoute et sympathique ... des prix très en dessous de ceux pratiqués en France... See more
Bought a womens Rab gilet, as a replacement for my current one (had an fight with some rose bushes and came off worse. Brilliant garment, light extremely warm and comfortable. Price wise did a fair bi... See more
Purchased a North Face winter coat on sale. Don't usually buy before I've tried an item on, but the size guides were excellent and turned out to be spot on to reality. Postage was free and although... See more
Company details
Information provided by various external sources
Well, we are South West Mountain Sports, an e-retailer of premier outdoor clothing and equipment. Official UK stockist of Mountain Equipment, The North Face, Rab, Marmot, Keen and more. Our aims as a retailer are simple. Stock the best stuff and have it in stock all the time, deliver gear for free over £30, let our customers return items easily and give the very best customer service of any outdoor website.
Contact info
14A Bennets Field Trading Estate, BA9 9DT, Wincanton, United Kingdom
- 01747 637763
- customer.services@southwestmountainsports.com
- southwestmountainsports.com
Very efficient and reliable
I got my first purchase from this company delivered in one working day by standard free delivery. The items were very well packed without excessive styrofoam or bubble rap and they arrived just as if they were being handed to me directly from the warehouse. I was a bit hesitant to buy from a company I was not familiar with as I could not find independent reviews but there was no need to worry. I will recommend them and I will definitely buy from them again.
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