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Spa Motors (Mid Wales) Limited - Brecon Reviews 

241
TrustScore 5 out of 5

4.9

Unit 1, Brecon Enterprise Park, LD3 8BT Brecon, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What ever you do, don’t go just to browse, I was only looking and the staff were so helpful that I ended up doing a deal that day. And the Spa Motors own warranty package really gives reassurance ove... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Joe at Brecon branch. Excellent service from start to finish.Joe kept us regularly updated on progress. Nothing was too much trouble. Would highly recommend.

Company replied

Rated 5 out of 5 stars

Excellent service. Good salesman got all that was required by agreed date for collection. Easy to talk with and new the answers to question asked.

Rated 5 out of 5 stars

I can’t recommend Spa Motors enough, especially Joe! Joe has been really helpful with the part exchange of my previous vehicle and the purchase of my new car and I would certainly recommend them to an... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info

  • Unit 1, Brecon Enterprise Park, LD3 8BT, Brecon, Wales, United Kingdom

  • 01874618474

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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No recent history of asking for reviews

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4.9

All reviews

(241)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

Should have 10 stars to review, not 5 as I want to give them 10 stars!

I think you should have out of 10 stars, not 5 stars. This garage is the best out there!
Exchanged a discovery for a different discovery with less mileage recently. Had a damaged tyre last week with a huge nail in. Other tyre garage locally said "make an appointment, we're too busy today". So went to Spa who ordered a tyre for the next day and it was sorted in minutes.

Previously, they had serviced, fixed issues on another car, all so reasonably and so quickly.

We had another small issue with a valve yesterday. Within 24 hours of dropping it off, I was taken back home then discovery fixed and dropped back off to our house and no charge.

I know it was under warranty but even so, super impressed with their incredible staff and service, made to feel really important. 10 out of 10 for Spa Motors, esp. Darren.

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Collect our new Ford ranger this week

Collect our new Ford ranger this week
Cameron has been super. We asked for a hard tip cover and tow bar and both we fitted ready for our hand over
Extremely satisfied with the service for all at SPA

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Dealing with Jake at Spa Motors was a…

Dealing with Jake at Spa Motors was a fantastic experience. The whole process was very smooth even with travelling to Brecon from London. Would highly recommend and will be using them in the future. 5/5 and thank you to the team for a great car.

April 4, 2023
Rated 5 out of 5 stars

Kept informed.

Despite a few "hiccups", I was very pleased with my experience. I was kept informed at all times and not given unrealistic dates. Only one thing, I forgot to ask where the fuel tank release was!!

April 4, 2023
Rated 5 out of 5 stars

Excellent service from genuine people.

Bought my new [to me] car from Spa Motors today, a seamless enjoyable transaction rarely found from garages nowadays.
The salesman [Jake] was honest and helpful from inquiry to sale, and didn't shy away from any questions at all. Detailed pictures and video helped me choose.
I would not hesitate to buy from these guys again, and you just know that if there are any problems - which can happen - they will deal with it.
Buy with confidence.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

We bought our Mitsubishi L200 from Jake…

We bought our Mitsubishi L200 from Jake Herdman at Spa motors. The process was simple and straightforward, nothing was to much trouble for Jake.
We are very happy with the truck and the after care service has been first class, we will be back when we need another.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant company to buy from

Brilliant company to buy from. Decided to buy the first truck I seen. Lewis was always in touch keeping me updated with what was happening and they made the vehicle ready a lot quicker than originally planned. Will definitely recommend this dealer and the salesman

December 20, 2022
Rated 5 out of 5 stars

Easy and great to deal with

Easy and great to deal with.
Jake stayed in touch the whole time as we where back and forth choosing which route to take and what company offered the best for us. The Spar Motors did exactly that with Jake a friendly face to help us through the process. Thank you Jake.

December 1, 2022
Rated 5 out of 5 stars

Professional buying experience

I inquired about a car that was for sale and asked if I could view and test drive.
I personally part ex-ed my car and the valuation process was easy, they came back with figure which I accepted.
The response to any message was quick and they were very understanding with booking me in for a day which suited me best.

I was greeted by Jake who was very professional, welcoming and easy to get along with.
The buying process didn’t take long, I just had to wait for an alloy refurb which I knew about before purchasing and Jake kept me updated with everything going on with the vehicle. He even asked for some favours to get the car ready faster as I was without a vehicle for a day or two.
When the car was ready to collect Jake was brilliant and went through taxing the vehicle with me and all the formal documentation was finalised.
He also came out and went through all the buttons on the dash board with me before I left to make sure I wasn’t so clueless.

I would highly recommend anyone looking for a vehicle to do business with Spa motors as they are great.

December 1, 2022
Rated 5 out of 5 stars

I am very happy with my experience of…

I am very happy with my experience of purchasing my vehicle from Spa motors. Many thanks to Lewis and Cameron who made the experience hassle free and as simple as possible. They ensured the van I was buying was sold in perfect condition and also at a very good price. I would definitely recommend to others and would be looking to purchase my next vehicle from spa motors in the future.

November 12, 2022
Rated 1 out of 5 stars

Poor service from car salesman

very difficult to have proper communication with Cameron who was overseeing buying a vehicle from me, I had two quotes from him the lower one as he admitted was his fault as when he gave me a price for the car he had put the wrong mileage in, this then reduced the price by £200 pounds, i offered him photos of minor damage to car before price was agreed he didn't want them when the car was picked up today they reduced by a further £300 pounds due to damage to car, very disappointed with the poor communication, Cameron's words to me on Saturday "I am doing you a favour buying the car from you" i am sure the experience would have been different if i was buying a car and not selling one

October 31, 2022
Unprompted review
Spa Motors (Mid Wales) Limited - Brecon logo

Reply from Spa Motors (Mid Wales) Limited - Brecon

Hi Jane,
We’re really sorry you are unhappy with the valuation on the vehicle.
As we discussed, valuations are always subject to final checks when we see the vehicle in person, and unfortunately on this occasion the damage on the vehicle was not as described prior to the inspection.
I genuinely felt as though I was helping you out Jane, not living locally yourself, arranging home collection is not a service we usually offer but we were happy to go the extra mile for you to make it more convenient & I’m sorry you don’t agree.
Best wishes,
Spa Motors

Rated 5 out of 5 stars

Used car purchase

Bought my new pick up from here. Good, clean vehicle with a full history, and they even added a couple of extras at no cost.

Staff were attentive and polite, Jake in particular was very helpful.

October 18, 2022
Unprompted review

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