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Spa Motors (Mid Wales) Limited Reviews 

527
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, making the buying process pleasant and stress-free. The service is frequently highlighted as excellent, with many appreciating the clear communication, efficiency, and lack of pressure during transactions. Reviewers often mention the high quality of the vehicles, with many describing their new cars as well-prepared and running perfectly. The after-sales support and problem resolution are also praised, with issues being addressed promptly and effectively, enhancing the overall positive experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Product

Consumers find the product to be positive, with many expressing satisfaction with their new cars and trucks,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car

Company replied

Rated 5 out of 5 stars

An enjoyable experience buying my car from Spa Motors through Callum: No pressure, just very helpful, and a great car! When delivering it to me he noticed the a/c wasn't cooling sufficiently, so we re... See more

Company replied

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

527 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(527)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought Ford Ranger 2021

Lewis at Spa Motors Brecon was fantastic from start to finish. Gave me a price for my PX and got a deal done on a near pick up. Clear and helpful throughout couldn’t ask for a better service. Will continue to use them in the future.

February 21, 2025
Rated 5 out of 5 stars

Brilliant experience

Husband and Son, recently visited Spa Motors Hereford and met Simon. They were very impressed with the service, nothing was too much trouble, not overly pushy, which we don't like. The modifications we requested were done promptly and Simon kept us informed of progress throughout. When we collected the vehicle once again, very professional and took time to explain everything to us.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Sales and Service

I popped into the Hereford branch of Spa Motors during a day trip and met with Simon. He made the experience of test driving a car easy and stress free, and worked hard to get me a good deal on the sale.

I couldn't be happier with my new car and Simon's service. Excellent experience from start to finish. Simon really knows how to make the customer feel valued and appreciated.

Thanks very much Spa Motors and Simon!

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Elliot was an absolute diamond to deal…

Elliot was an absolute diamond to deal with in the Hereford branch.. he even went out of his way on his day off to get my new van to me that day which I didn’t expect,, he’s an asset to this company and I look forward to dealing with him in the future…

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great purchase experience with Spa Motors from start to finish

Great purchase experience with Spa Motors from start to finish. Saw a vehicle on-line and arranged to go for a test-drive at the Llandrindod Wells site.
Special mention must go to Rob Doherty, the Sales Executive, who assisted us throughout. Polite, courteous and knowledgeable about the vehicle, Rob couldn't have done more. No high-pressure sales' techniques, just a patient, welcoming attitude. The car being purchased - for a relative - was an automatic, while I am more used to manuals. Rob offered advice throughout on how best to drive the vehicle.
Because the vehicle being purchased was a desirable one, no discount could be offered on the price. However, to help 'sweeten the deal', Rob helpfully arranged for the vehicle to be delivered to us at no extra cost (around a 45-minute drive). 'Going the extra mile' for customers in this way helps set apart Spa Motors from the competition. More than happy to recommend.

January 11, 2025
Rated 5 out of 5 stars

Brilliant.

Dealt with Rob at Spa Motors, brilliant experience from start to finish. Rob was helpful, patient and informative, took all the stress out of buying a new vehicle and arranging finance

January 11, 2025
Rated 5 out of 5 stars

Evoque Sale

From our initial visit to look to change our vehicle, Lewis was excellent. He gave great guidance, and helpful support regarding the sale and finance. The process was smooth and quick without any problems. The showroom staff were also friendly and helpful. Great service from a local business who we will definitely continue to work with in the future. Thank you.

January 16, 2025
Rated 5 out of 5 stars

Top Class

We recently bought a Mitsubishi truck from Spa motors. The service and vehicle are top class. Rob couldn’t have been more helpful.

January 11, 2025
Rated 5 out of 5 stars

Amazing service yet again…

Amazing service yet again from these guys. They are always so helpful. Nothing is too much trouble. Called in on the off chance that they could top up engine coolant…..they didn’t immediately and no bother. Always a five star service from Darren

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Spa Motors simply the best

We had a fantastic, stress free experience with Spa Motors in Llandrindod Wells. Rob Doherty, who dealt with us was professional, extremely polite and helpful making the whole experience pleasurable.
We would highly recommend using this Company.

December 11, 2024
Rated 5 out of 5 stars

Range Rover Evoque Purcahse

Recently purchased a Range Rover Evoque from Hereford ... Elliot.

Customer service was second to none. Never pushy and nothing was too much trouble. It was a very stress free purchase!

Thanks Elliot!

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Spa Motors Hereford

We viewed a couple of vehicles and we both love the one we ended up buying. Simon was very helpful and did his utmost to get us the best deal.

Would definitely recommend!

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was perfect

Customer service was perfect.
Even the coffee was good quality.
I've enjoyed my new car very much.
Thanks to all especially Simon for putting a smile back on my face.

November 3, 2024
Unprompted review
Rated 5 out of 5 stars

I turned up during a car crisis

I turned up during a car crisis. Didn’t have the cash to cover full cost upfront. They were kind, helpful, patient, never pushy and ultimately helped me get my dream car and it drives beautifully! Cant thank them enough

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Top Service!

Extremely happy with our new purchase. From first glance to pick up we had a stress free purchase due to the help and support from Carwyn and Lewis. Really grateful for their advice and guidance throughout and would highly recommend Spa Motors Brecon if you are looking for new wheels.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Cameron at the…

Excellent service from Cameron at the Hereford branch.
Picked up
Our new car yesterday which we are so pleased with - everything was communicated and managed so effortlessly
Thoroughly recommend Spa Motor Group

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Spa Motors Brecon

Great service from Spa Motors Brecon. Now on my second car purchase from them. Darren and his team provide a very friendly and professional service from the moment you arrive in the sales room and the after service continues at the highest of standards whenever required. Nothing is too much trouble for this team.

November 1, 2024
Unprompted review

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