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Spa Motors (Mid Wales) Limited Reviews 

527
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, making the buying process pleasant and stress-free. The service is frequently highlighted as excellent, with many appreciating the clear communication, efficiency, and lack of pressure during transactions. Reviewers often mention the high quality of the vehicles, with many describing their new cars as well-prepared and running perfectly. The after-sales support and problem resolution are also praised, with issues being addressed promptly and effectively, enhancing the overall positive experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Product

Consumers find the product to be positive, with many expressing satisfaction with their new cars and trucks,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car

Company replied

Rated 5 out of 5 stars

An enjoyable experience buying my car from Spa Motors through Callum: No pressure, just very helpful, and a great car! When delivering it to me he noticed the a/c wasn't cooling sufficiently, so we re... See more

Company replied

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

527 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(527)

125 reviews in the last 12 months

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Rated 4 out of 5 stars

Very helpful

Was greeted by Carwyn, he was very polite and was more than happy to show me round what vans they had and answer any questions I had

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Simon, Hereford

Cannot thank Simon, at the Hereford branch, enough! He made changing our family car so easy and stress free! Unlike previous experiences with other companies! From the moment I stepped onto the forecourt Simon was super friendly, professional, honest and so helpful. Nothing was too much trouble and helped us find our perfect car. Simon is so knowledgable and actually knows what he’s talking about, was so confident and no question was too much for him. Thank you so much Simon! True asset to Spa Motors, Hereford! So busy but never once put us on the back burner or made us feel to be waiting, despite cha hing our minds on a few occasions. Well done Simon

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Simon was great to deal with

Simon was great to deal with. He helped me and my partner get into our car within 6 hours of enquiring.

He was diligent, quick and very personable.

The car we’ve had from him has been fab!

Can’t recommend him enough!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Carywn - Very helpful, will return for sure!

Carwyn welcomed me with open arms to the Brecon branch and was the reason I stayed looking for a new car with them.

He gave me a very good price for my old car and gave me a wide range of cars to select from based on my requirements and I couldn’t be happier with what I have right now.

He is a credit to the Brecon team and I will be coming back to him when I’m ready to swap cars again! Thank you

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

After purchasing a car for myself my partner then decided she needed a new car. Cannot thank Carwyn enough from transferring the car from another garage to our local one to the ease of the sale. Top work and would highly recommend. Thank you Carwyn

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Simon

Had great experience with Simon from choosing a new car and to exchange with the old car, he was extremely patient and helpful.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Elliott an absolute top sales man

Second time dealing with Elliott and Spa Motors. From the start his engagement and customer experience was delightful. Our requests, timeframe on collection where meet without any issues. An absolutely credit to the company.

Fully recommend, him and Simon

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service At Hereford Spa Motors

We were greeted by Simon on arrival who was extremely helpful as we wanted to view a vehicle that hadn't been prepared yet, but we had been told about by Spa Motors in Brecon. He brought the vehicle out to us and aloud us to look round it at our leisure.
Simon couldn't be more helpful and went above and beyond to help us out as we also decided to have a Canopy made and fitted by Rhayader 4x4.
We were kept informed at all stages of the purchase and we would highly recommend Spa Motors. Thank you for your excellent Customer Service.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very, very happy with my new car!

I’m now a proud owner of a fantastic Disco Spot - great spec and a great price! Experienced a seamless service from beginning to end from Spa Motors, Brecon. Thank you Lewis for sorting everything out. Can’t recommend highly enough.

February 25, 2025
Rated 5 out of 5 stars

Recently visited the Brecon branch

Recently visited the Brecon branch, spoke with Lewis. He was lovely and friendly and wasn’t your typical pushy salesman. Good selection of cars and will definitely be back when we are ready to buy👍

February 25, 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent service from spa motors in Brecon especially Carwyn! Was brilliant from start to finish. I had never been though a garage before when buying a vehicle but nothing was pushy at all and nothing was to much! Carwyn answered any questions I had and was always on the phone if needed!
Will recommend to everyone! Amazing place, people and company

February 23, 2025
Unprompted review

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