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Rated 5 out of 5 stars

From first contact and asking a hundred questions, changing my mind on what I wanted a hundred times, everything was answered super speedy and they really went out of their way to find me what I wante... See more

Rated 5 out of 5 stars

Can’t rate the is company good enough was easy to order a date and time was given and the guys were early which is rare these days !!! Both guys were polite very professional and went out of there way... See more

Rated 5 out of 5 stars

Excellent company to deal with. Ordering system is easy, and given a delivery date straight away. All questions and queries answered promptly. Delivery arrived when promised and although access was... See more

Rated 5 out of 5 stars

Cannot fault this company in any way. Fantastic service. From the initial enquiry to their communication throughout was 5 star. Reece and Ste came to install our hot tub and waited until the hot tub w... See more

Company details

  1. Hot Tub Store

Information provided by various external sources

nationwide hot tubs sales, swim spas and repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Ordering system is easy, and given a delivery date straight away. All questions and queries answered promptly.
Delivery arrived when promised and although access was slightly awkward, the hot tub was positioned where I requested, all without fuss or complaints. Really excellent service from Luke and all his staff.
A word of advice to anyone thinking of buying a hot tub, pay the little extra and have a cover lifter fitted. Makes life a lot easier.

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

Premium service, aftercare, and advice

Luke and his crew have been completely awesome over the whole time I've owned my tub. The delivery was quick, and they even helped me put a fence panel back in. A year later the service and aftercare has been great with helpful advice. If you're thinking of taking the plunge, do it with SpaRevive.

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

Hot Tub Purchase - Spa revive 7th May 2021

Spa revive was highly recommended to me by my son who purchased a hot tub from them 12 months ago.
We have just taken delivery of our Bermuda plug and play hot tub from Spa revive and their service is
5star+.
The purchase process was very easy and the delivery/installation was first class.
Very helpful and informative team.
Big thankyou to Luke, Reece and Tommy.
I highly recommend Sparevive for their products and service.
Thankyou Spa revive.

May 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Had the most wonderful service from Sparevive, they have been so helpful all the way from speaking to them on the phone to fitting.
Thankyou so so much

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We have been extremely impressed with Spa Revive and would highly recommend them to anyone looking to buy a hot tub. The whole process was made incredibly easy by them and they were always on hand to answer questions and queries both before and after we placed our order. The guys who delivered and installed our Bermuda hot tub were really helpful and knowledgeable. Thanks for a fantastic service Spa Revive!

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

The best service I have received in a…

The best service I have received in a long time! We received our hot tub a week after ordering it and we love it. Nothing has been too much trouble and they are super quick at responding to messages and answering any questions. So happy I chose sparevive!

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

just gorgeous

Wow thank you so much for my gorgeous hot tub the service was impeccable from start to finish and the guys Scott and Tommy where excellent!! And funny!!🤣🤣 they explained everything to me perfectly, would highly recommend this company they have been exceptional 😊😊😊😊

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

The best customer service I have experienced ever!

Without hesitation I would highly recommend SpaRevive to anyone looking to purchase a hot tub. The core principle for my recommendation is the amazing professional customer service by Luke and the team. When purchasing something such as a hot tub you will absolutely have lots of questions and I am someone who asks alot of questions over many weeks and even months in some cases. Luke always answered my questions in a timely and friendly manner even when I was clearly repeating myself. With the help from SpaRevive I selected the Costa Rica with 5 seats and 1 lounger.

The manner in which a business looks after its customers both pre and post sale is vital to reputation and SpaRevive is building an outstanding reputation.

The installation wasn't easy because my gate was slightly too narrow and fence panels couldn't be removed therefore Luke suggested alternatives with my deciding to use a hiab (mini crane) to place the hot tub safely into my garden. The team then carefully moved the hot tub into place, set it up and filled with water. The maintenance and functionality was demonstrated twice and I know I can ask questions when needed.

My key advice would be to 1) ask questions 2) consider your preference for 1 or 2 loungers carefully 3) you don't need a 32A power supply installed to have a hot tub albeit I do have one 4) listen to the advice given by Luke and the team they know what they are talking about.

Thank you so much SpaRevive!

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Spa Revive

I would highly recommend Spa Revive they were professional and reliable and also responded right away to any questions, with a quick and easy online service through what’s app communication with easy payment set up and invoicing.
We went on recommendation from a neighbour who spoke highly of the Company, now I would definitely recommend to friends and family.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Nepal

Superb service from SpaRevive. Was apprehensive about purchasing online however would recommend these guys without any hesitation. We purchased the Nepal at a great price and the service and support from initial enquiry to delivery and then post delivery has been first class!. Thanks to all of you for a really great experience and the hot tub is perfect 👌 😀

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly customer service

Friendly customer service, professional installation and great value for money.
Low deposit on placement of order and remainder only after delivery and installation.
Thorough explanation on how to work the hot tub and the guys answered all my questions..
Would definitely recommend 👍🏻👍🏻

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

The guys were mega helpful

The guys were mega helpful, friendly and knowledgeable on the products.

Expert help in getting it set up, and everything was explained to a tee.

Best company I’ve ever dealt with with HotTubs, hats off to the boys!

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Cracking little Company

Had my Palm2 since Dec 5th. I searched round for months looking for value, advice and features, electrics etc. The advice I was sent via Messenger & over the phone was what sold it to me. Very informative and only £100 dep with rest of payment on delivery. Some other companies wanted £400 and the rest a few days before delivery!
The 2 lads were friendly and wouldn’t leave until they answered all my questions n how to run & maintain it.
Highly recommend this company. In fact our friends have just purchased one on the strength of the service we were given. We’re never out the thing👍🏼
Thanks again
The Musgroves
St Helens

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Best this we have ever bought!

Best this we have ever bought!

We have been looking for a long time for the right hot tub. When I enquired Spa Revive, Luke was more than helpful. He has not only got us best hot tub but also in incredible price!

The experience from the beginning was first class, Luke answered every single question and advice us on products.

We have ordered the Kerala hot tub back in November and Luke made sure the delivery happened before Christmas!

The lads who came to install the tub were very professional, briefed my daughter really well (as I was at work). They have even face time me to make sure everything is in right place!

Since the day we bought it, the hot tub is never empty, the whole family loves it!

Thank you Luke and the team for a great service and amazing hot tub that we all truly enjoy!

I cannot recommend you guys enough!

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic spa.

Fantastic spa.. awesome service from start to finish.. great fitting crew who explained everything very clearly.. highly recommend 5⭐️
Thank you 😃👍🏼👍🏼

February 8, 2021
Unprompted review

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