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Rated 5 out of 5 stars

From first contact and asking a hundred questions, changing my mind on what I wanted a hundred times, everything was answered super speedy and they really went out of their way to find me what I wante... See more

Rated 5 out of 5 stars

Can’t rate the is company good enough was easy to order a date and time was given and the guys were early which is rare these days !!! Both guys were polite very professional and went out of there way... See more

Rated 5 out of 5 stars

Excellent company to deal with. Ordering system is easy, and given a delivery date straight away. All questions and queries answered promptly. Delivery arrived when promised and although access was... See more

Rated 5 out of 5 stars

Cannot fault this company in any way. Fantastic service. From the initial enquiry to their communication throughout was 5 star. Reece and Ste came to install our hot tub and waited until the hot tub w... See more

Company details

  1. Hot Tub Store

Information provided by various external sources

nationwide hot tubs sales, swim spas and repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jacuzzi

Amazing customer service friendly ... always there to answer any messages I had could not have asked for a better tub did not leave my house until everything was running perfectly if anyone it out looking for a tub I could not recommend anyone better..

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service! Would highly recommend. Very helpful and professional. Stayed until everything was set up and completed to ensure it was all good to go. Explained everything so we knew exactly what to do and when. Great product. Very pleased - thank you 😊.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service and great installation, we would highly recommend Sparevive, it's our first hot tub and Luke has really helped with the after sales to ensure it all runs smoothly. First class all round

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

Top quality price for a great spa

Gave advise on the best spa, recomended a cheaper spa that is in his opinion better. HIAB driver cancelled last minute and he did everything in ability to arrange another driver, have it lifted into our neighbours garden and dragged into ours. Very professional and great to work with. Highly recommend.

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company arrived on time, friendly very helpful and done a brilliant job stayed until it was complete even in the bitter cold would highly recommend

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

5* service

Recently had the palm hot tub as our first tub - brilliant help prior to purchase (I asked ALOT of questions) also since installation the guys have been quick and effective in any questions I’ve had ... been in the tub every day since!!

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

5***** Review for Luke and Josh absolutely amazing…

Luke and Josh absolutely amazing service, from start to finish. No job is too difficult and support provided paramount! Absolutely would recommend. I have recommended to my friends in Kent and a bonus the hot tub is fantastic! We have been in it every week since Nov. Cant beat the price and quality!

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to Finnish…

Excellent service from start to Finnish , all questions answered within minutes, came down to Farnborough and turned up at 8 am as he said he would , great guy with a business that is going to grow very fast , can not recommend highly enough, thanks again Luke .

February 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent A+++++

Excellent service, advice and installation. Luke reassured me at every stage and made buying my new hot tub possible and stress free.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly and very prompt and helpful. Would highly recommended

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service from enquiring about the Rio to it being installed. Very knowledgable and nothing too much trouble.

January 21, 2020
Unprompted review

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