Sparkle Lighting Reviews 284

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beautiful appearance and high quality, often describing them as stunning and elegant. Many people appreciate the wide selection of lighting options available, suitable for various indoor and outdoor settings. Reviewers frequently mention the efficiency of the delivery service, noting that items arrive quickly and are well-packaged. However, some customers experienced issues with faulty products, including lights that stopped working shortly after purchase, and found the return process inconvenient. A few other people also felt that some items were smaller than expected or had design flaws like inaccessible on/off switches or tight battery compartments.

What people talk about most

Product

Reviewers mention positive feedback about product, often describing them as beautiful, stunning, and unique,... See more

Quality

People report positive experiences with product quality, describing items as beautiful, stunning, and lovely,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt arrival of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights a... See more

Company replied

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmt... See more

Company replied

Rated 5 out of 5 stars

Quick delivery of really lovely products, sadly they were too big for the intended space so I had to return them. Helpful communication throughout the return process and my money was refunded promp... See more

Company replied


Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super twinkling Christmas stars

Super twinkling Christmas stars. They frame my window beautifully.

November 25, 2024
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Reply from Sparkle Lighting

Sounds stunning! Please share some photos. Thanks so much for the review, I really appreciate it.

Rated 5 out of 5 stars

Fabulous experience all round

There was a small problem with the initial order but it was immediately rectified. Furthermore the products I ordered were fabulous and I think great value for money. Would highly recommend

December 9, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the lovely review Sally and so pleased you love your lights.

Rated 5 out of 5 stars

Delighted

Thoroughly delighted with these gorgeous lights. It was a great service and we’d definitely shop at Sparkle Lighting again.

December 8, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the great review Alison. So pleased you love your lights and you will be back for more.

Rated 5 out of 5 stars

Cordless Blush Pink Lamp

I purchased the cordless blush pink glass fluted ribbed battery lamp as a Christmas present for my sister, and I know she's going to love it. It's pretty even when it's not turned on, and when it is on, its beautiful. It feels and looks really well made.

December 6, 2024
Unprompted review
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Reply from Sparkle Lighting

Amazing! Thanks for the lovely review Emma and I hope your sister loves it as much.

Rated 5 out of 5 stars

Excellent purchase from Sparkle…

Excellent purchase from Sparkle Lighting. The owner went out of their way to check all my requirements and helped me source the best solution. Will be returning for sure!

December 6, 2024
Unprompted review
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Reply from Sparkle Lighting

Amazing! Thanks so much for the fantastic review Calvin. Pleased to hear you will be back.

Rated 5 out of 5 stars

Super cute lights

The string lights I ordered are such good quality and worth the price!

October 31, 2024
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Reply from Sparkle Lighting

So pleased you love the. Thanks so much for shopping with Sparkle and for the review.

Rated 5 out of 5 stars

Love the lights

Love the lights. Look perfect just like the photos

December 5, 2024
Unprompted review
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Reply from Sparkle Lighting

So pleased to hear that you love your lights Emily. Thanks so much for the review. It is so appreciated.

Rated 5 out of 5 stars

Very good quality

Very good quality - the branches feel sturdy and have a nice colour grading to make them look natural. Lights are the right brightness too.

December 5, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the fantastic review Bobby! I really appreciate it.

Rated 5 out of 5 stars

Great products and communication

Great products and comunication. Items were as described and a good price and arrived very fast.

November 25, 2024
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Reply from Sparkle Lighting

Thanks so much for the great review, it is so appreciated and so pleased to hear you like your lights. :)

Rated 5 out of 5 stars

My wife is captivated by Sparkle…

My wife is captivated by Sparkle Lighting's Starburst Copper Fairy Lights, 3m plug-ins. She has bought two sets, one set draped along the kitchen window sill, the other hung across the ceiling of our conservatory. I must admit, they do brighten up the place and they certainly attract comment, so much so that she is now buying yet more sets to give away this coming Christmas. Ah well, I guess it solves the yearly problem of, "What shall we buy so-and-so for Christmas this year?"

December 2, 2024
Unprompted review
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Reply from Sparkle Lighting

Amazing! So pleased you get so many comments about them. Thanks so much for the lovely review Ben.

Rated 5 out of 5 stars

Really love my swirl glass lamp

Really love my swirl glass lamp, perfect for adding a touch of light in a small corner space, battery operated so no wires or hassle, just what I wanted. Very personable service from Sparkle Lighting also, had a message to check item has arrived and all was well.

December 1, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks Amiee for the lovely review, it is so appreciated. x

Rated 5 out of 5 stars

I first bought fairy lights from…

I first bought fairy lights from Sparkle Lighting during lockdown and couldn’t recommend them more. These gorgeous lights help to make our house and garden cozy, and they last for years. Thalia and Anne work hard to ensure the lights are of high quality and the order is delivered in good time. When one of my transformers broke, Thalia and Anne fixed it by sending a new one straight away to my home. I couldn’t be happier to support this local business and high quality service :)

December 1, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the fantastic review, they make such a difference. So pleased you love all your lights. :)

Rated 5 out of 5 stars

Really high quality lights delivered…

Really high quality lights delivered very quickly. Our thanks to Thalia for personally keeping us informed of progress amd checking delivery.

Will definitely come back again for any future lights.

November 27, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the fantastic review Steven and pleased to hear that you will be back.

Rated 5 out of 5 stars

Really pretty lights

Really pretty lights, just what I wanted to add some colour to my home! Super customer service and communication - the lights were sent to me very quickly. Great experience with this company.

November 25, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks for the amazing review Emily, it is so appreciated and makes such a difference.

Rated 5 out of 5 stars

Fairy lights

Well, what lovely products, great selection and very good quality.
Good communication and delivered on time.
Excellent A*

November 22, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks so much Rose for the fantastic review! I really appreciate it.

Rated 5 out of 5 stars

✨️✨️A Magical and Delightful Feast for the Eyes ✨️ ✨️

These gorgeous lights add beauty and sparkle anywhere I put them around the home.
They're strong, great quality, made to last and absolutely adorable.
I've bought 4 different sets now, and have them in my kitchen, in a glass jar in the lounge, as a wonderful table setting and around my dressing table mirror.
Often admired by visitors, they'll add a twinkling sparkle to any room.
Sparkling Lighting is an excellent company, offering fast efficient packaging and delivery services, plus a follow up from Thalia to make absolutely certain her customers are satisfied.
This year I've bought some as Christmas gifts, I hope my friends love them as much as I do ✨️

November 14, 2024
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the fantastic review Mel!

Rated 5 out of 5 stars

What A Fantastic Caring Company This Is

What a Fantastic Company this is……..I purchased some starburst lights from Sparkle Lighting and they were out of their guarantee period but just on the off chance I asked if they could replace the plug because it had a fault and stopped working. Well within a very short time Anne had responded and already got in touch with her supplier for a replacement. Within just a few days I received a new plug and can now continue to enjoy my Starburst Lights which are amazing and give so much joy to me and my husband. Fantastic Service and Customer Care and I really mean CARE as Anne really listened and resolved my problem without any negativity. A Beautiful Person Who Cares. Thank you Anne and your Team for such helpfulness, care and willingness to help.
I recommend everyone to buy themselves a set of Starburst Lights and have a joyous Christmas time.

November 18, 2024
Unprompted review
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Reply from Sparkle Lighting

Amazing! So good to hear that Anne looked after you so well as customer service is so important to us. We really appreciate this amazing review. Thank you

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