Great customer service when I had an issue with one of their products. I bought their Cordless Green Ribbed Glass Lamp in large and the Orange and Mint Mushroom Light. The mushroom lamp is cute, you... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more
Company replied
I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take... See more
Company replied
Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking... See more
Company replied
Company details
Written by the company
Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.
Contact info
United Kingdom
- +44 1494 414222
- info@sparkle.lighting
- sparkle.lighting
4.8
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service. Fast dispatch and great communication. Will definitely use them again!
December 13, 2025
Unprompted review
Reply from Sparkle Lighting
Thanks so much for this lovely review Mark! So pleased you were so happy with our customer service.
Order process simple and delivery as…
Order process simple and delivery as expected. Love the lights I ordered. Just what I hoped they would be.
November 24, 2025
Reply from Sparkle Lighting
So pleased to hear this, thanks so much for the feedback. :)
Classy products
Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am very happy with my purchase. Also my interactions with the company seemed very personal; the lights were dispatched promptly and arrived carefully boxed. Highly recommend.
December 1, 2025
Unprompted review
Reply from Sparkle Lighting
Thanks so much for the lovely review! I really appreciate it. Thalia
A great business
A very easy company to deal with. Lots of wonderful lights to choose from
November 24, 2025
Reply from Sparkle Lighting
Thanks for the lovely review Jane. It is so appreciated.
Delighting lighting
Beautiful lighting delivered in great packaging. Easy to see and order.
November 24, 2025
Reply from Sparkle Lighting
Thanks for the amazing review! It is so appreciated.
Reply from Sparkle Lighting
So pleased you love your lights Christine! Thank you for the review, it is really appreciated.
Quick delivery and a great product
Quick delivery and a great product. Looks stunning around panelling in my daughters room
November 3, 2025
Reply from Sparkle Lighting
Thanks so much for the lovely review Laura and so pleased you love your lights. x
I was sent an incorrect item
I was sent an incorrect item. I emailed to let them know but as yet, have not even received confirmation of my email
November 3, 2025
Reply from Sparkle Lighting
Hello, I am so sorry about this, I wonder if ended up in junk mail. Could you email me again on info@sparkle.lighting? Let me know here when you have done it and i will sort this for you.
Amazing products and customer service!
Apart from the amazing quality of the lamps (which look fab in my living room), the customer service is absolutely brilliant. I would not hesitate to recommend Sparkle - really impressive!!
October 2, 2025
Reply from Sparkle Lighting
Thanks Jen for the amazing review. You have made my day. Thank you
Very pretty lights
Very pretty lights, a little brighter than expected but still look great.
October 3, 2025
Reply from Sparkle Lighting
Thanks Sarah for the review, it is sp appreciated.
Adorable lights & great customer service!
I'm so happy with my silver cluster lights which adorn a large mirror and completely elevate the whole space. Excellent personalised customer service by the delightful owner herself (Thalia) and quick delivery resulted in a great overall five star customer experience, so rare to find these days! :)
October 8, 2025
Unprompted review
Reply from Sparkle Lighting
Thanks so much for the fantastic review Meena! So pleased you love your silver cluster fairy lights.
Lovely product, great service
Easy to use website, fast response to queries, quick delivery. The product is really fantastic and looks great in our wine bar.
September 9, 2025
Reply from Sparkle Lighting
So pleased they have worked out perfect, thanks so much for the fantastic review.
Gemstone Fairy lights
Ordered these as a gift but they are so beautiful ……. I might just keep them for myself! Will definitely get some myself if I don’t!
September 2, 2025
Reply from Sparkle Lighting
Amazing! So pleased to hear that you love them that much! :)
Reply from Sparkle Lighting
Thanks for the lovely review Emma! So pleased you love your lights.
Reply from Sparkle Lighting
Thanks so much Deb for the positive review.
Stunning Sparkle candle trio
Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmth / flicker of the fake flame to suit the mood and atmosphere. I regularly buy from Sparkle - have been obsessed with their beautiful rimmed cordless glass lamps for the past 2 years since discovering them on the website and ended up buying a few of them to place around my home. Huge thanks to the fantastic team at Sparkle for their superb creative buying choices and offering such a wonderful range of products for both indoor and outdoor lighting. Really classy, uniquely designed products and at incredibly reasonable prices too.
July 16, 2025
Reply from Sparkle Lighting
Suzi, you have made my day and month. Thank you so much for the amazing review. I so appreciate it.
Excellent customer service
I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights are perfect (long indoor cluster lights) and look lovely along the high ceiling of a dark bedroom. I definitely recommend.
July 4, 2025
Unprompted review
Reply from Sparkle Lighting
Thanks so much for the fantastic review! It is so appreciated. I would love to see a photo of them in situ. x
I ordered 10 days ago and item still…
I ordered 10 days ago and item still not delivered
July 1, 2025
Reply from Sparkle Lighting
Hi Tanya, We sent your order on 1st July as we discussed yesterday. It looks like something has gone with the shipping and I thought we had agreed that we would send another one on Wednesday if this one still hadn't turned up. Let me know in the morning and we will get a replacement out to you. Warm wishes Thalia
Great light
Great light, with great communication and really well packed. Thankyou
June 25, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Mathew! Thanks a lot! So glad you loved the light and had a smooth experience with us. Really appreciate your kind words!✨
Excellent customer service
Rapid delivery, follow up email to check goods had arrived safely, product description very accurate. Would recommend and would order again 🤩
June 20, 2025
Unprompted review
Reply from Sparkle Lighting
Hi there! Thanks so much for the lovely review! Glad everything arrived quickly and matched perfectly—hope to see you again soon! ✨
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