Sparkle Lighting Reviews 

291
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services and the stunning variety of decorative lighting options currently available on the market. Many people highlight that the purchased items always arrive carefully boxed, look gorgeous when placed in gardens or living rooms, and prove very simple to install. Consumers express deep satisfaction with the friendly interactions and beautiful overall aesthetic provided by the lighting. However, some customers also noted minor quality or usability hurdles with certain products received. A few reviewers experienced faulty connections or encountered tight battery compartments that proved frustratingly difficult to open.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful designs and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Quality

Users describe positive interactions with quality, consistently highlighting stunning aesthetics and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service when I had an issue with one of their products. I bought their Cordless Green Ribbed Glass Lamp in large and the Orange and Mint Mushroom Light. The mushroom lamp is cute, you... See more

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take... See more

Company replied

Rated 5 out of 5 stars

Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking... See more

Company replied


Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(291)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought the Pom Pom lights after…

Bought the Pom Pom lights after admiring them for so long. So happy with them. Beautifully packaged and added warmth to the livingroom. Would highly recommend this little business. Love adding some sparkle to my home and these lights are a lovely change from the fairy lights.

June 15, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Eleanor! So happy the Pom Pom lights were worth the wait—they sound perfect in your living room! Thanks for the kind words and for supporting our little business! ✨

Rated 5 out of 5 stars

Love this local company and its products

The service and product are very efficient and beautiful respectively. I’m so happy with the lights that match the description perfectly. I’d buy again, and regularly go to Sparkle for my decorative atmospheric lighting.

May 27, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Mel! Thanks so much for the lovely words! We're thrilled you love the lights and keep coming back to us for that extra bit of glow. ✨

Rated 5 out of 5 stars

My first time ordering from Sparkle…

My first time ordering from Sparkle Lighting. Very prompt delivery and lovely products.

June 2, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi C! Thanks so much for your first order! So glad you loved the products and the speedy delivery. Hope to see you again soon! ✨

Rated 5 out of 5 stars

Lovely lights and great service

Lovely lights, great company to buy from. Updates and communication good and clear.

June 2, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Pam! We're so glad you loved the lights and felt well looked after! Thanks for the kind words and support!✨

Rated 5 out of 5 stars

Return customer. Love Sparkle!!!

This is my second time ordering from Sparkle. The first was to add the charm of the dandelion yard art for my daughter’s wedding rehearsal dinner. Absolutely perfect!
I wanted to add more. I bought three of the same.
The communication updates are great (I live in the US). Shipping and handling fantastic.
And I even got an email saying that it looks like my items arrived and she was checking to make sure all was well.
That’s great customer service!
You won’t be disappointed buying from :
Sparkle!

May 12, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing Anna! I hope the wedding went well. Thanks so much for the fantastic review, it is so appreciated. x

Rated 5 out of 5 stars

Love my new lights from Sparkle

Love my new lights from Sparkle.
Not my first purchase from them and their products and service never fail to impress.

May 12, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Mr Noble! It’s always a joy to have you back! So glad you’re loving your new lights—thanks for the continued support! ✨

Rated 5 out of 5 stars

Good quality product and service

Quick delivery, well packaged, good quality product. I've purchased so many battery-powered lights, and they are always of such poor quality. Finally, I have something that looks nice and doesn't destroy the battery within seconds. Thank you

May 21, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi GP! So glad you finally found battery lights that look great and last! Thanks for your lovely feedback—it really means a lot! ✨

Rated 1 out of 5 stars

the plug overheats and makes a…

the plug overheats and makes a continuous buzzing noise so can;t really use the lights

May 6, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for your feedback. There is obviously a problem with this set. Could you email us on info@sparkle.lighting and we will sort out a replacement set for you. We do want you to be happy with your purchase.

Rated 5 out of 5 stars

Lovely product

Lovely product, exactly what I needed to make a truly unique lighting feature from an old mattress frame!
Very prompt delivery, even up to Scotland

May 1, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review Katie and for the photos! They look great.

Rated 5 out of 5 stars

The product os beautiful and the…

The product os beautiful and the service eas very kind and attentive.

May 8, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Kazu! Thanks so much! Delighted you loved the product and felt well looked after—means a lot to us! ✨

Rated 5 out of 5 stars

STARBURST COPPER FAIRY LIGHTS

Love these lights, they look so good, perfect in every way
I had to wait a little while for them as they were out of stock (no wonder)
Great customer service too

May 6, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased you love them Kate! Thanks for the great review too.

Rated 5 out of 5 stars

Love the quality of my Dandelion…

Love the quality of my Dandelion lights, had lots of compliments on them they look fabulous at night time and finish the garden off

May 1, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Amanda! So lovely to hear the Dandelion lights are getting compliments—they really do shine at night! Thanks for the kind words! ✨

Rated 5 out of 5 stars

Easy to use website and lights were…

Easy to use website and lights were exactly as described. Took a little bit of untangling due to the nature of the lights

April 28, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Craig! Glad the lights were just as described and the website was easy to use! Thanks for your order and patience with the untangling! ✨

Rated 5 out of 5 stars

Lights are different but a lovely…

Lights are different but a lovely bright glow to them. Delivery was quick as well. Will be purchasing again from Sparkle.

April 8, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Julia! Love that you’re enjoying the unique glow of the lights! So glad delivery was quick too—can’t wait to have you back for more sparkle!✨

Rated 5 out of 5 stars

Fabulous lights

Fabulous lights, delivered quickly. Took a while to unravel and I was worried about them getting damaged in the process. But they were sturdy even though they look delicate. They look beautiful.

April 30, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Karen! Delighted to hear the lights look beautiful and held up so well! Thanks for the lovely review—glad they arrived quickly too! ✨

Rated 5 out of 5 stars

Fantastic lamps look fantastic and…

Fantastic lamps look fantastic and really well packaged to prevent damage during the delivery. Wonderful customer service !

April 28, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi S Griffiths! It’s wonderful to hear the lamps look fantastic and arrived safely! We really appreciate your kind words about our service—thank you for the lovely review! ✨

Rated 5 out of 5 stars

This was my second order

This was my second order. Delivery is quick with well packaged items arriving safely. I loved the lamps and although I had a small issue with them, Anne at customer service, kindly dealt with it, professionally and quickly. I am happy to recommend Sparkle Lighting and will definitely use again if I want more lighting.

April 25, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi there! Really lovely to hear you're happy with your lamps and that Anne could help sort things quickly for you! We truly appreciate your support and recommendation—thank you! ✨

Rated 5 out of 5 stars

Pink mushroom lamp

I googled pink mushroom lamp and up popped Sparkle Lighting with the perfect one! It arrived quickly and just what I wanted with a lovely price as I ordered it over the Easter weekend and it had a discount! Lovely service and even received a personal message to make sure it arrived safely!

April 21, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

What a lovely review. Thank you so much Helen! x

Rated 5 out of 5 stars

Great service and products

Lights were great quality, arrived well packaged and on time :)

April 7, 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi LH! So happy you’re pleased with the lights and service! Thanks for the lovely review! ✨

Rated 5 out of 5 stars

A Sparkle of a company!

Second order I've received from Sparkle Lighting and the service is amazing. A very nice email to check if items arrived which a really thoughtful touch.
Both lights I've received have been excellent quality and well packaged, also received swiftly.

April 19, 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Marie! So lovely to have you back again! Delighted you're happy with both lights and the little check-in—we always love adding that personal touch.✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look