Great customer service when I had an issue with one of their products. I bought their Cordless Green Ribbed Glass Lamp in large and the Orange and Mint Mushroom Light. The mushroom lamp is cute, you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more
Company replied
I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take... See more
Company replied
Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking... See more
Company replied
Company details
Written by the company
Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.
Contact info
United Kingdom
- +44 1494 414222
- info@sparkle.lighting
- sparkle.lighting
4.8
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and amazing product would recomend
Can't fault anything fast delivery good customer sevice
April 14, 2025
Reply from Sparkle Lighting
Hi Elizabeth! So glad you’re happy with the product and service! Thanks for the lovely review and for recommending us! ✨
Great selection of indoor and outdoor…
Great selection of indoor and outdoor lights, plus good prices and quick delivery
April 7, 2025
Reply from Sparkle Lighting
Hi Anne Marie! So glad you enjoyed our range of lights and speedy delivery! Thanks for the lovely feedback! ✨
Amazing light ordered
Amazing light ordered, exactly as shown and looks lovely in our dining area. Personalised service immediately upon placing the order and even followed up by asking us if the order had been received on time and as promised.
Please use this small business as you won't be disappointed.
April 10, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Frankie! So happy the light looks lovely in your dining area! It means so much that you appreciated the personal touch—thank you for the kind words and support! ✨
Lovely feature on my shelf…
Very quick delivery,informed of my parcels journey. Well packaged and looks lovely when lit,I bought this lamp in green.
April 4, 2025
Reply from Sparkle Lighting
Hi Denise! So glad to hear your green lamp looks lovely on your shelf! Delighted the delivery was smooth too—thanks for the kind words! ✨
large dandelion solar lights
I bought the large dandelion solar lights. They are so pretty lit up at night. They arrived very quickly, in fact sooner than I expected.
April 8, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Gail! So glad you're loving the large dandelion solar lights—they really are magical at night! Delighted they arrived quicker than expected too. Thanks so much! ✨
Personal contact is exceptional
Personal contact, makes you feel more valued as a customer ( or this could be a really good AI system I suppose! - the sceptic in me coming out ! )
However I did think the price was a bit high in relation to what it probably cost to make, so the profit would be very good. That's fine as long as the light works and continues to do so without issues for a very long time .
March 25, 2025
Reply from Sparkle Lighting
Hi Gail! Loved your honest and thoughtful review! Whether human or AI (promise it’s really us!), we truly value every customer. Appreciate your feedback on pricing—and fingers crossed your light shines bright for a long time to come! ✨
Amazing quality- great service
I bought the Night Sky Copper Fairy Lights! The quality is amazing, they were delivered quickly and they look so good in our living room! Definitely recommend
April 4, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Dimitra! So happy to hear you’re loving the Night Sky Copper Fairy Lights—they sound perfect in your living room! Thanks for the lovely review and recommendation!✨
Amazing service
Amazing service! Ordered the boho lights (so gorgeous). Arrived quickly, as described and the customer service has been excellent
Would definitely shop again
April 4, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Emma! So glad you love the Boho lights—they really are gorgeous! Thanks for your kind words and lovely feedback. Can’t wait to have you shop with us again! ✨
Gorgeous decorative solar lights
Very delicate and beautiful decorative piece to your garden. Decent size for a good value. Looks brilliant at evening. Lights emit soft glow and enhance your outdoor space.
March 27, 2025
Reply from Sparkle Lighting
Hi Gintare! So happy to hear you’re loving the solar lights in your garden! That soft glow sounds magical. Thanks so much for the lovely review! ✨
Saw the lamp advertised in Essex Life…
Saw the lamp advertised in Essex Life and ordered the large pink one. This was received, well packaged and the lamp itself was fabulous. I will be ordering the smaller lamp to complement this one.
March 25, 2025
Reply from Sparkle Lighting
Hi Denise! So glad you spotted us in Essex Life and loved the pink lamp! Exciting to hear you’ll be adding the smaller one too. Thanks so much! ✨
Excellent service and lighting
The lights were shipped very efficiently and were packaged beautifully. They look lovely on my fireplace.
March 12, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Janet! We're glad the lights arrived quickly and look lovely on your fireplace! Thanks for your kind words—it means a lot! ✨
Delighted with my lights 😁
Very helpful advice from Thalia prior to purchase resulted in these lights being exactly what I wanted for a very specific indoor application. Now they are up, although not quite yet in their final position (awaiting the decorator), I’m delighted with the results. When we can get them exactly where I want them they are going to be spectacular. Couldn’t be happier.
March 6, 2025
Reply from Sparkle Lighting
Hi Kate! So happy to hear the lights are just what you hoped for! Can’t wait for you to get them in their final spot—they already sound spectacular. Thanks for the lovely feedback!✨
Beautiful lights and great service.
Beautiful lights and great service.
Would definitely recommend.
March 21, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Mrs Higgs! So happy to hear you loved the lights and service! Thanks so much for recommending us—it means a lot!✨
Reply from Sparkle Lighting
Hi Amy! So glad you love your lights! Dainty and easy to install—what more could you ask for? Thanks for your kind words! ✨
Lovely items
Lovely items, arrived promptly and all in good order. Nice to have pretty lamps that are cordless ... look good and great for powercuts !
March 7, 2025
Reply from Sparkle Lighting
Hi Leonie! So glad you love your cordless lamps! Practical and pretty—perfect for any space (and power cuts!). Thanks for your kind words! ✨
Love my confetti lights and super…
Love my confetti lights and super speedy delivery. Will definitely be shopping here again
March 6, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Stephanie! So glad you love your Confetti Lights! Happy to hear they arrived so quickly. Can’t wait to welcome you back for more sparkle! ✨
Two pretty light strings
The two strings of lights arrived promptly. I particularly love the Teardrops peach fairy lights which have been used to line a bookshelf. The copper wire fairy lights have been used to wind round all the pictures on the walls - all 19m of it! Daughter is going to be so happy when she gets back from uni.....
Would recommend Sparkle Lighting.
March 13, 2025
Unprompted review
Reply from Sparkle Lighting
Hi Alexandra! Love how you’ve styled your lights—19m wrapped around pictures sounds amazing! The Teardrop Peach Fairy Lights on the bookshelf must look so dreamy too. Your daughter is in for a lovely surprise! Thanks for recommending us! ✨
Another great product from sparkle…
Another great product from sparkle lighting. The remote LED candles are lovely and a great addition to the newly styled bedrooms’. Great service from Thalia. ⭐️ ⭐️ ⭐️⭐️⭐️
March 5, 2025
Reply from Sparkle Lighting
Hi Nicola! So glad you love the remote LED candles—they sound like the perfect touch for your newly styled bedrooms! I really appreciate your kind words. Enjoy the cosy glow! ✨
Loved the lights i ordered
Loved the lights i ordered, they look amazing right through the house and are amazing quality.. So glad i found this place.. I have been ordering from them for a few years X
February 25, 2025
Reply from Sparkle Lighting
Hi Susan! It’s wonderful to hear you’re still loving our lights after all these years! So glad they add that magic to your home. Thanks for your continued support! ✨
Customer care certainly sparkles
One item in my order was damaged and without any delay a new one has been dispatched.
I haven't received new the order yet however I am thoroughly delighted with the items in the original order.
Customer service and genuine personal attention is second to none.
I will definitely order more Sparkles!
March 3, 2025
Reply from Sparkle Lighting
Hi Sr. Marin! We're so glad you’re happy with your order and our customer care! Your kind words mean the world. Can’t wait to send more sparkle your way!✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.