Great ethos, friendly service. Our order came quickly and beautifully wrapped. Couldn't give a 5 because our Staffy Poppy didn't like the lamb chews but happily German Shepherd cousin Juno was more th... See more
Company replied
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Ordered dog walking bum bag as a Christmas present. Just what I wanted, looks hard wearing came nicely packaged wrapped in tissue paper. Also bought some dog treats which I know will be appreciated by... See more
Absolutely great dog toys, they absolutely loved them! The snuffly toys are amazing and were thankfully a good challenge for two pups who worked out a different puzzle toy within 3 minutes! Also the o... See more
I had a great experience buying from Sparkly Tails! Their selection of eco friendly products is great, I bought the boiled wool banana and pet bed refresher. My whippet loves the banana and the bed re... See more
Company replied
Company details
About Sparkly Tails
Written by the company
Sparkly Tails sells curated sustainable products for your best friend.
Find natural grooming products and sustainably made toys and accessories. Positively impact the world.
We are a couple of dog lovers based in the UK. They founded Sparkly Tails to offer sustainable pet products that are both stylish and eco-friendly.
We know how difficult it can be to find suitable products for your pets and the planet. That's why we're committed to providing high-quality, sustainable, and beautiful products that you and your pets will love.
Our products are eco-friendly and sustainable, made from materials such as bamboo, organic cotton, and hemp. We also offer a range of sustainable and eco-friendly dog toys that are safe for your pets. Our non-toxic dog toys are made from natural materials like rubber, cotton, and hemp, ensuring your pet's safety while they have fun.
We have a variety of good quality designed dog accessories that are stylish and practical. From collars to poop bag holders, we have everything you need for a comfortable and enjoyable walk with your furry friend.
At Sparkly Tails, we value our customers and are committed to exceptional customer service. If you have any questions or concerns, please don't hesitate to let us know. Every small action can make a big difference, and we hope our products inspire you to impact the environment positively.
Contact info
2 Westow Street, SE19 EAH, London, United Kingdom
- 02079980290
- admin@sparklytails.com
- sparklytails.com
4.8
Excellent
116 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great!
Quick delivery, amazing quality! My dog loves it and it looks so comfortable
April 9, 2025
Unprompted review
Lovely dog collar,secure,and the collar…
Lovely dog collar,secure,and the collar is fab.good quality.
March 14, 2025
Unprompted review
I'm glad to have discovered Sparkly…
I'm glad to have discovered Sparkly Tails. It's a great company with lots of natural products for dogs and a wonderful selection of accessories, etc. I was shopping for a replacement dog collar and plumped for the Polar Night Collar and, just for fun, as our dog is ball obsessed, added in the 'Fetch Fanatic' patch. The products arrived swiftly and were well packaged. I found both products to be of great quality, and the size of the collar was perfect. The patch did make me laugh; it is pure joy and fun, and I'll enjoy popping that onto her harness or bandana. However, having unpacked the products and set the box aside, my dog seemed to be, well, doggedly determined to get into it. I offered her the box, and moments later, she pulled out and presented a nifty little packet from under the wrapping. Needless to say, on opening it, she was delighted to discover a small bounty of natural treats for her. She now scans all packages for hidden goodies! Thanks, Sparkly Tails. We will no doubt be back.
January 23, 2025
Unprompted review
Great communication
Great communication, service and price. My dog is loving his bones, very happy with quality of product. Definitely purchasing again.
March 11, 2025
Unprompted review
Fast delivery
Fast delivery, nice packaging. It was lovely to order from this store.
February 19, 2025
Unprompted review
Excellent business
Excellent business! The order was beautifully packaged and the dogs loved the toys and the cookies!
December 12, 2024
Unprompted review
Lovely products :)
Excellent service- very prompt delivery and lovely products:)
January 30, 2025
Unprompted review
Good customer support!
Brilliant customer support when there was a mix up with my order. Quickly resolved and got a free treat as well. Lovely selection of dog stuff, especially from other eco-friendly small business.
Highly recommend!
January 15, 2025
Unprompted review
Great service ordered and was delivered…
Great service ordered and was delivered within a few days . Securely packaged, and a fantastic product ( treat pouch ) inside . Beautiful colour, looks excellent quality , and great size . We are very pleased with it ….. Thank you
December 5, 2024
Unprompted review
First class service
Good communication. Fast delivery. Product as per description on the website. Happy dogs.
October 26, 2024
Unprompted review
Maple’s Sweet New Harness
Our Maple looks sweet in her Wooly Wolf harness! Package lovely with a few treats, swift delivery too!
The harness feels well made and I love the design on it :)
October 21, 2024
Unprompted review
Ordered and swift delivery
Ordered and swift delivery.
Well packaged and little doggo treats included.
September 11, 2024
Unprompted review
Reply from Sparkly Tails
Dear Maggie,
Thank you so much for your trust and for taking the time to leave us a positive review.
We can't wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
I needed a product for going abroad at…
I needed a product for going abroad at short notice and called Sparkly Tails who very helpfully arranged for it to be posted using 24 hour service. Extremely helpful.
September 9, 2024
Unprompted review
Reply from Sparkly Tails
Dear Catherine,
Thank you a lot for your trust and the lovely review.
We can't wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Great customer service and the Polar…
Great customer service and the Polar Night Collar I bought for my doggo is beautiful and really well made.
September 9, 2024
Unprompted review
Reply from Sparkly Tails
Dear Oliver,
Thanks a lot for your trust and the excellent review. We're so happy that the Polar Night Collar meets your expectations.
Thank you for being a fantastic customer.
We can't wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
gorgeous doggy things
lovely products with consideration for the environment, beautifully packaged...thank you
September 4, 2024
Reply from Sparkly Tails
Dear Mikala,
Thank you a lot for your trust and the lovely review. We really appreciate your support and for being a fantastic customer.
We can't wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Great service from Sparkly Tails
Great service from Sparkly Tails. Purchased a dog collar and it arrived on 48 hours.
The collar is well made and suits my pooch. It’s made of recycled materials which is always good!
September 4, 2024
Reply from Sparkly Tails
Dear Hannah,
Thanks a lot for your trust and the excellent review. We're so happy that the collar meets your expectations.
Thank you for being a fantastic customer.
We can't wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Reply from Sparkly Tails
Hi John,
We are glad that your dog likes the organic rubber ball. We love to see a pic of your dog playing with the ball
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Reply from Sparkly Tails
Hi Kerry,
Thank you very much for your trust and for taking the time to leave us a positive review.
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Beautifully packaged so perfect gift…
Beautifully packaged so perfect gift for dog lovers, it smells beautiful bottle is pretty enough to be left out, just brilliant
August 23, 2024
Reply from Sparkly Tails
Hi Diane,
Thanks a lot for your trust, for taking the time to leave a review, and for your kind words and appreciation. It means the world to us.
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Woolly Wolf treat bag winner
Today the Woolly Wolf treat bag arrived! It's lovely, primed with cheese cubes and ready to reward good dogs. Quick and easy access will mean the treat lands within seconds of good behaviour, happiness all round!
August 24, 2024
Unprompted review
Reply from Sparkly Tails
Hi Fleur,
We are delighted that the Woolly Wolf treat bag is meeting your expectations. It means a lot to us
Thank you for being a valued customer
Best wishes,
Elena, Ruben & 🐕 Coco
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