Great ethos, friendly service. Our order came quickly and beautifully wrapped. Couldn't give a 5 because our Staffy Poppy didn't like the lamb chews but happily German Shepherd cousin Juno was more th... See more
Company replied
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See what reviewers are saying
Ordered dog walking bum bag as a Christmas present. Just what I wanted, looks hard wearing came nicely packaged wrapped in tissue paper. Also bought some dog treats which I know will be appreciated by... See more
Absolutely great dog toys, they absolutely loved them! The snuffly toys are amazing and were thankfully a good challenge for two pups who worked out a different puzzle toy within 3 minutes! Also the o... See more
I had a great experience buying from Sparkly Tails! Their selection of eco friendly products is great, I bought the boiled wool banana and pet bed refresher. My whippet loves the banana and the bed re... See more
Company replied
Company details
About Sparkly Tails
Written by the company
Sparkly Tails sells curated sustainable products for your best friend.
Find natural grooming products and sustainably made toys and accessories. Positively impact the world.
We are a couple of dog lovers based in the UK. They founded Sparkly Tails to offer sustainable pet products that are both stylish and eco-friendly.
We know how difficult it can be to find suitable products for your pets and the planet. That's why we're committed to providing high-quality, sustainable, and beautiful products that you and your pets will love.
Our products are eco-friendly and sustainable, made from materials such as bamboo, organic cotton, and hemp. We also offer a range of sustainable and eco-friendly dog toys that are safe for your pets. Our non-toxic dog toys are made from natural materials like rubber, cotton, and hemp, ensuring your pet's safety while they have fun.
We have a variety of good quality designed dog accessories that are stylish and practical. From collars to poop bag holders, we have everything you need for a comfortable and enjoyable walk with your furry friend.
At Sparkly Tails, we value our customers and are committed to exceptional customer service. If you have any questions or concerns, please don't hesitate to let us know. Every small action can make a big difference, and we hope our products inspire you to impact the environment positively.
Contact info
2 Westow Street, SE19 EAH, London, United Kingdom
- 02079980290
- admin@sparklytails.com
- sparklytails.com
4.8
Excellent
116 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality product
Great quality product, very well packaged, even included some treats in the parcel,very fast delivery, very happy with purchase and I would buy again
May 17, 2024
Reply from Sparkly Tails
Dear Karen,
Thanks a lot for your trust and the wonderful review. We hope that Bamboo Deshedding Brush has helped you.
Thank you for being a fantastic customer.
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Thanks for the reply
Thanks for the reply. Helped. It is working. If my dog, Kit, gets a scratch it behaves strangely. It doesn't scab up but becomes covered in what honestly looks like flea dust. This becomes thicker and thicker, oiling it helps. It is very itchy. But just one application and it reduced by 75%. So thanks agai
May 21, 2024
Unprompted review
Reply from Sparkly Tails
Dear Jackie,
Thanks a lot for your trust and for leaving another review.
Please let us know if there's anything else we can assist you with
Best wishes,
Elena, Ruben & 🐕 Coco
Excellent cream for dog,s
May 8, 2024
Reply from Sparkly Tails
Dear Lesley,
Thanks a lot for your trust and for the wonderful review. We're so happy to hear that the Healing Balm By Nellumbo is making a positive difference for your dog's wellbeing.
Thank you for being a fantastic customer.
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Wellmade
Order and delivery great. Very well
made
However could have done with pouch double that size as I have a few dogs
May 8, 2024
Reply from Sparkly Tails
Dear Maureen,
We genuinely appreciate your trust and the effort you put into leaving a review. We understand that the current pouch size may not fully meet your needs. If you would like to try the larger size, please let us know. We are here to assist you in any way we can.
We can’t wait to serve you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Great experience
First time ordering from Sparkly Tails and a great experience. The website was really easy to use, communication was excellent and delivery was quick!
April 29, 2024
Reply from Sparkly Tails
Dear Allie,
Thank you very much for leaving such a lovely review. Your appreciation of our service is a source of great encouragement for us.
We can’t wait to serve you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Fantastic quality lead
Fantastic quality lead. Product and packaging is impressive.
Great touch to include the treats too.
April 29, 2024
Unprompted review
Reply from Sparkly Tails
Dear Rupert,
Thank you very much for your trust and for taking the time to leave a review. We are glad the Rope Lead has met your expectations. Your appreciation of our products is a source of great encouragement for us.
We can’t wait to serve you again soon
Best wishes,
Elena, Ruben & 🐕 Coco
Very good quality products
Very good quality products, fast service, really pleased with the well-made collar we bought for our 6 month old cavapoo. He looks great in it, a stylish step up from his first puppy collar. Colour was a lovely deep green as shown and both fastener and metal clip for name tag strong. Also bought a fab knitted dog toy carrot- looks great, different, yet to see how it stands up to puppy teeth!
April 29, 2024
Unprompted review
Reply from Sparkly Tails
Dear Jacky,
Thank you very much for your trust and for taking the time to leave a review. We are glad you like the Evergreen Collar and your pup enjoys the knitted carrot toy.
Thank you for being a fantastic customer. 💚 We can’t wait to serve you again soon
Best wishes,
Elena, Ruben & 🐕 Coco
Polar night dog collar
This collar was so beautifully wrapped in all environmentally friendly packaging and the treats for our dog was a bonus!!! We will definitely recommend to our doggy friends 😀.
April 24, 2024
Unprompted review
Reply from Sparkly Tails
Dear Leanne,
We are truly grateful for your trust in our small family business and for taking the time to leave a review. We are glad you like the Polar Nigh Collar. Your appreciation of our products is a source of great encouragement for us.
Thank you for your support and trust; we look forward to serving you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
One happy pooch
My dog absolutely loved the toy I bought her, she's become obsessed with it! Order was received very quickly, would shop with again.
March 27, 2024
Reply from Sparkly Tails
Dear Mickey,
Thank you very much for your trust and for taking the time to leave a review. We love to hear your dog is enjoying the Toilet Paper Enrichment Toy. It's a great fun :)
Thank you for your support and trust; we look forward to serving you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Perfect size treat bag and separate bag holder. Good quality and arrived very quickly.
Perfect size treat bag and
April 2, 2024
Reply from Sparkly Tails
Dear Jo,
Thank you very much for your trust and for taking the time to leave a review. We hope that the canvas treat pouch and bag holder meet your expectations.
Thank you for all the support and trust; we look forward to serving you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Lovely items, lovely company
Swift delivery, lovely items and Pinto very much appreciated the addition of treats! All in all, a lovely company to order from :)
April 2, 2024
Unprompted review
Reply from Sparkly Tails
Dear Tugba,
Thank you very much for your trust and for taking the time to leave a review. We hope Pinto is enjoying his Norfolk Cologne and the Pet Bed Refresher.
Thank you for all the support and trust 💚 We can’t wait to serve you again soon
Best wishes,
Elena, Ruben & 🐕 Coco
I love Hazel's new collar
March 27, 2024
Reply from Sparkly Tails
Dear Hannah,
Thank you very much for your trust and for taking the time to leave a review. We hope Hazel looks great with the fancy Polar Night Collar.
Thank you 💚 We can’t wait to serve you again soon
Best wishes, Elena, Ruben & 🐕 Coco
Reply from Sparkly Tails
Dear Jean,
Thank you very much for your trust and for taking the time to leave a review. We are glad you like the Norfolk Dog Cologne.
Thank you for being a fantastic customer. 💚 We can’t wait to serve you again soon
Best wishes, Elena, Ruben & 🐕 Coco
Reply from Sparkly Tails
Dear Sue,
Thank you very much for your trust and for taking the time to leave a review. We hope the Nelumbo Healing Balm is helping your dog.
It'd help us greatly if you could spare a second to share your experience with the product on the website.
Thank you for being an amazing customer. 💚
💚 Best wishes, Elena, Ruben & 🐕 Coco
Reply from Sparkly Tails
Dear Andrea,
Thank you very much for your trust and for taking the time to leave a lovely review. We are glad Charlie & Reggie like the JR Pate.
We can’t wait to serve you again soon
💚 Best wishes, Elena, Ruben & 🐕 Coco
Excellent products
Speedily delivered, beautifully packaged and great products, my pup less itchy already!
March 2, 2024
Reply from Sparkly Tails
Dear Karen,
Thank you very much for your trust and for taking the time to leave a lovely review. We are glad to hear that the Organic Anti-itch Spray and Healing Balm are helping your pup.
Thank you for being a fantastic customer. We can’t wait to serve you again soon
💚 Best wishes, Elena, Ruben & 🐕 Coco
Lovely canvas dog treat bag
Lovely canvas dog treat bag, very reasonable price considering sturdiness. Arrived quickly, would recommend and shop there again.
February 27, 2024
Reply from Sparkly Tails
Dear Ms Howells,
Thank you very much for your trust and for taking the time to leave a positive review. It means the world to us.
We would love to hear about your experience after using for a while the dog treat bag. You can share it directly on the product page.
Thank you for being an amazing customer. 💚
Best wishes,
Elena, Ruben & Coco
Best dog grooming brush I have bought.
Best dog grooming brush I have bought.
February 26, 2024
Unprompted review
Reply from Sparkly Tails
Dear A Whittingham,
Thank you very much for your trust and for taking the time to leave a positive review. It means the world to us.
We would love to hear about your experience dog grooming brush. You can share it directly on the product page.
Thank you for being an amazing customer. 💚
Best wishes,
Elena, Ruben & Coco
Sensitive shampoo for dogs
Beautiful shampoo which smells divine….much prefer to use natural products on Tilly, will definitely look at other products 👌
February 17, 2024
Reply from Sparkly Tails
Dear Jayne,
Thank you very much for your trust and for taking the time to leave such a lovely review. It means the world to us.
We would love to hear about your experience with natural shampoo. You can share it directly on the product page.
Thank you for being an amazing customer. 💚
Best wishes,
Elena, Ruben & Coco
My new fave dog brand!
I found Sparkly Tails through Google as I was looking for a pet bed refresher. The spray smells INCREDIBLE, and I’m excited to try the dog dry shampoo too. The website was easy to use, and the items arrived so quickly and beautifully packaged. Thank you!
February 19, 2024
Unprompted review
Reply from Sparkly Tails
Dear Hannah,
Thank you very much for your trust and for taking the time to leave such a lovely review. It means the world to us.
We would love to hear about your experience with dog dry shampoo. You can share it directly on the product page.
Thank you for being an amazing customer. 💚
Best wishes,
Elena, Ruben & Coco
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