Special Day Direct Reviews 160

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The range of cards are excellent. The option to personalise is very flexible, just what I wanted. The quality of my card is tops. Whilst the recipient may not appreciate it, she's 4yrs, her parents wi... See more

Rated 5 out of 5 stars

We ordered our wedding invites with special day direct and despite changing our mind on fonts a couple of times all email proofs were received very quickly. When we finally placed the order we had th... See more

Rated 5 out of 5 stars

We ordered our wedding stationary from Special Day Direct. The order process was easy to do and they arrived in great time and were well packaged. The Scroll invitations, RSVP's and place cards we or... See more

Rated 5 out of 5 stars

Can't fault, was a delay with invites (due to sale stock not being with them) one phone call and the stock was sorted with other supplier. Would not hesitate to use again, polite customer service, ver... See more

Company details

  1. Media & Publishing

Information provided by various external sources

At Special Day Direct, all of our wedding stationery, wedding invites, order of service booklets, accessories and gifts are of the highest quality and at fantastic prices. With so much to choose from, we’re certain that you’ll find something affordable that matches both the theme and style of your wedding. Click on the links above to browse through our ranges of wedding invitations, all with easy online ordering!


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELLENT HELPFUL SERVICE

VERY IMPRESSED WITH OUR WEDDING INVITATIONS, WE THOUGHT THEY WERE GREAT AND NOW WE HAVE GIVEN THEM TO OUR GUESTS THE FEEDBACK FROM THEM WAS "BEAUTIFUL, POSH, GEORGOUS" WE ARE VERY HAPPY WITH OUR PURCHASE. ALSO THE SERVICE FROM SPECIAL DAY DIRECT WAS EXCELLENT, STAFF WERE PROFESSIONAL AND HELPFUL. THANKS AGAIN.

January 17, 2013
Unprompted review
Rated 5 out of 5 stars

My Perfect Wedding Invite!

Thank you, Thank you , Thank you, I was looking for something elegant and stylish a true classic and thats exactly what I found. Web site easy to use and staff very helpful when I rang. Only Draw back was I was billed for some stickers which did not arrive and I really wanted 70 place cards but web site kept defaulting to 20 an thats all I got so wiil have to order more.
Jay

January 15, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service & Amazing product

I would highly recommend this company. We are over the moon with our invitations and the process was very easy. We contacted the guys at SpecialDay with a few queries and they were both helpful and very efficient.

January 15, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant

Never thought ordering something as important as our wedding invites could be so easy, so much so thought I must have done something wrong.
They were delivered within 2 weeks and were fantastic - very impressed.
AND THEY WERE CORRECT !!!
Will definately recommend them

January 15, 2013
Unprompted review
Rated 4 out of 5 stars

Good quick service, but you need to be aware........

The invitations we chose are lovely & come with a metallic envelope with cut-out hearts showing the bride & groom's initials. We are very pleased with them but anyone else considering them needs to be aware that the completed invitations are borderline too thick to be posted with a normal 1st or 2nd class stamp therefore adding considerably to the cost.

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

Special service from a special company.

The website is easy to navigate making decision making a pleasure. Lots of choices of products. Ordering is straight forward, delivery swift. Would have no hesitation in recommending this special company!

January 14, 2013
Unprompted review
Rated 4 out of 5 stars

Inpressed with product disappointed with delivery times

The products I ordered were really good when I finally received them, I did order the full range of a product and the form that came informed me of a 5 day turnaround, we waited about 3 weeks or more. Also when you order the quantity of stationery that we did that came to nearly £700 I thught it was very tight to charge us £4 for an email proof and £25 for a card proof. For wedding stationery how many people would not want a proof. Thought this was quite bad. THe when all the order came we were then sent a 25% discount slip. There was nothing left for us to order so felt abit like a slap in the face but the proof prices I really thought was bad.

January 14, 2013
Unprompted review
Rated 4 out of 5 stars

Quick and Painless

My experience with Special Day direct was good. They were quick to reply to my queries and I was very happy with the stationary when it arrived. Loved the quirky funny stationary which was not easy to come by.

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

fantastic

i was very happy with the cards and they came out excellent just like the computer pictures, i will be using the company again to make my order of service cards.

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and very helpful.

The only thing I would comment on, is I think you should provide "proofs" of the cards that a customer is ordering for free, as it is difficult on the website to see the actual layout........my only comment! I was extremely pleased and the cards were commented on when I sent them out for my Wedding. I would certainly use this company again, without hesitation.

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and delivery

The company were excellent in all correspondance, proofing and then delivered promptly!
Would definitely recommend them to every bride!

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

EXCELLENT!

iMPRESSED WITH SPECIALDAY THROUGH ALL DEALINGS WITH THEM, CAN THOROUGHLY RECOMMEND THEM. QUALITY OF PAPER ETC REALLY GOOD.

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service!

The website is really easy to use and offers a great variety of wedding stationery. The free sample service is excellent and I would definitely advise seeing your selections before you buy. By email, the staff are friendly, helpful and professional and offer a very efficient service. We ordered the fushia champagne range and were really pleased with the sophisticated design and quality. Highly recommended for quality as service.

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Have no complaints with regards to this company. They provide a great service and have a great range of products.
On the occassions i needed to contact them they were quick to reply or gave me the answers to my questions straight away over the phone.
Printing and delivery were quick and the quality was second to none.
Have got all my wedding stationery from this company and would definately recommend

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

The search ends here Brides-to-be!

After looking at what felt like hundreds of samples and not seeing anything close to what I was looking for I ordered a sample from Special Day Direct and loved it instantly. I then ordered my chosen invitations during a promotion and received a further 30% discount to their already reasonable prices. My personalised invitations arrived less than a week later and I was really pleased with the quality of the not only the paper but the print, they where also well packed and when I contacted the team for details on the chosen font so I could match it to my remaining stationary the reply was quick and polite. I'd recommend any bride on a budget who still wants quality to use Special Day Direct.

January 14, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient and simply Stunning

After much, much research for wedding invitations I stumbled upon SpecialDayDirect - such a range of gorgeous cards, and having received my free samples I was very quickly able to choose exactly the stationery I wanted...
The process from start to finish couldn't have been easier and today, in the space of a couple of hours I have managed to finish off all the invitations for the wedding... and according to my Dad (the hardest person in this world to get a compliment from and to please) they are stunning and the nicest invitations he has ever seen
I have to agree.

THANK YOU!

December 26, 2012
Unprompted review
Rated 5 out of 5 stars

Love love love my invitations!

I was recommended to you by a friend and just like her I will recommend you's aswell! Ordered my invites and they arrived very promptly! Absolutely delighted with them,well packaged and stunning! Thanks so much!

December 17, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look