SOS Oxygen Reviews 115

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant customer service from staff start to finish , thank you especially to Zoe from office and Nick who delivered to me . Good communication all way through . Thank you

Rated 5 out of 5 stars

We moved to SOS approx 3 years ago and have not even considered changing supplier since. We have a fab local rep who never stops going out of his way to help. The company as a whole have met everyo... See more

Rated 5 out of 5 stars

Very efficient and quality service. Onboarding was simple and turnaround quick. Thanks to Sam, Sales Manager, for clear responses to my queries... professional and friendly. Steve who remained in touc... See more

Rated 5 out of 5 stars

We use S.O.S. for our oxygen and entonox supplier as we found them to be best for price, but most importantly best for customer support and professionalism. As a small company, working with com... See more

Company details

  1. Medical Equipment Supplier

Written by the company

SOS Oxygen is an award winning supplier of medical gases and the UK's leading independent supplier of medical oxygen cylinders. Established in 1971, SOS Oxygen has over 50 years of experience in supporting healthcare professionals providing a lifeline to patients. Contact us to find out how we can help you. sales@sosoxygen.co.uk 01257 254525 Our Standard Service includes: Free next day deliveries Cylinder exchanges at no extra cost Annual cylinder reports Personal account manager The Responder O2 range of medical oxygen cylinders from SOS Oxygen incorporates the latest design and technology, featuring a '1 switch' operation to turn the cylinder on and select oxygen flow rates in a single movement. There's no need to call us when your cylinders' gas expiry dates are due to expire, our tracking system monitors all of our cylinders and we'll be in touch to arrange replacement cylinders, free of charge, before your medical gases expire. You'll receive an annual cylinder report to download for your records, including barcode details of the types and quantities of medical oxygen and Nitronox cylinders on your account, plus batch numbers and expiry dates. Callouts for exchange cylinders ("refills") and deliveries are carried out by your personal account manager who will liaise directly with you to arrange visits to your site. We have bespoke medical gas supply options for specific customer requirements. Our customers include: Aesthetic / Plastic Surgeons Ambulance Services Dental Practices Fire Services First Aid Responders GP Surgeries NHS Trusts Paramedics Physiotherapists Police Forces Search & Rescue Teams


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

Outstanding service from SOS Oxygen

Outstanding service from SOS Oxygen. We use them for oxygen and Entonox deliveries for our emergency care business, and the service is consistently excellent. Delivery is extremely fast, the service manager is friendly, knowledgeable, and always happy to help, and the payment setup is straightforward and easy to use.

Reliable service, competitive pricing, and great customer support — exactly what you need when providing emergency care. Highly recommended.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service for Home Birth…

Exceptional Service for Home Birth Midwifery
I’ve held a contract with SOS Oxygen for my Entonox supply since August, and they have consistently exceeded all expectations. From the very first delivery, their local rep went above and beyond, despite having considerable distance to travel, he worked around my diary commitments perfectly and ensured the canisters arrived before I left for visits.
Most recently, following a home birth in November where both cylinders were used, I urgently needed replacements whilst still on call. Even though my usual rep was on annual leave, SOS Oxygen arranged delivery the very next day. The covering rep provided clear communication throughout and was incredibly kind and helpful. This proved vital when my next client went into labour just 36 hours later.
For independent midwives supporting home births, reliable Entonox supply is essential. SOS Oxygen understands this and delivers outstanding service every time. Highly recommended.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

We have been with SOS for about 4 mo…

We have been with SOS for about 4 mo ths now, initially just having oxygen but when we ordered some last minute entonox, our area manager went on Annual leave which caused some confusion and some minor problems but Matt sorted the issue out staying after hours and got me some nitrox cylinders delivered next day via one of their sales people, Scott, who was also a star and helped with anything I needed before and after the delivery

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best oxygen and Nitronix supplier

They consistently deliver on time and maintain excellent communication, making them the best point of contact for any supply needs. Their efficiency and professionalism set them apart in the industry. Highly recommended!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient and quality service

Very efficient and quality service. Onboarding was simple and turnaround quick. Thanks to Sam, Sales Manager, for clear responses to my queries... professional and friendly. Steve who remained in touch whilst making delivery, and the rest of the team. Feel confident that that my ongoing service from SOS will be positive. Thanks again.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Why we use S.O.S

We use S.O.S. for our oxygen and entonox supplier as we found them to be best for price, but most importantly best for customer support and professionalism.

As a small company, working with companies who provide excellent value and service is really important to us, but the most important part is they must be a company who are professional and have the same values as ourselves.

From all of us at First Aid Skills & Training we would like to say a huge thank you to all the team at S.O.S. Speciality Oxygen Services for your continued support and hard work.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and value…

Excellent customer service and value for money. Delighted to have found a company that is so efficient and clearly puts its customers at the forefront. The members of staff I spoke with could not have been more helpful or courteous. Excellent communication at every stage and supporting documentation sent promptly. Would highly recommend SOS.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

If I could give 50 stars I would.

Rapid service, great communication and lovely staff. Mike was a diamond from start to finish, he corrected an error that I made and went above and beyond for me, Mike if you’re reading this, you deserve a raise sir. I will continue doing business with SOS until I stop breathing oxygen ;) No pun intended.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

great company, exceptional staff and service

great company, great (can't stress that enough) service. They went above and beyond what was expected and helped to get an oxygen unit to us last minute by delivering it themselves. They certainly went many extra miles for us and I would highly recommend them.
Special thanks to Lee.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

We contacted SOS on Tuesday after needing emergency oxygen. Due to the high volume of orders SOS had said we couldn't get the cylinders for a week even though they would try to get it to us quicker. The customer service was brilliant and the delivery was very prompt and ended up coming 2 days after ordering. Highly recommend them.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with this company

Very happy with this company. They have a very local area manager who can deliver my oxygen cylinder within 24 hours.
Highly responsive company too. They answer the calls straight away. Ben is very good and replies to emails quickly too.

April 21, 2023

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