SOS Oxygen Reviews 115

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant customer service from staff start to finish , thank you especially to Zoe from office and Nick who delivered to me . Good communication all way through . Thank you

Rated 5 out of 5 stars

We moved to SOS approx 3 years ago and have not even considered changing supplier since. We have a fab local rep who never stops going out of his way to help. The company as a whole have met everyo... See more

Rated 5 out of 5 stars

Very efficient and quality service. Onboarding was simple and turnaround quick. Thanks to Sam, Sales Manager, for clear responses to my queries... professional and friendly. Steve who remained in touc... See more

Rated 5 out of 5 stars

We use S.O.S. for our oxygen and entonox supplier as we found them to be best for price, but most importantly best for customer support and professionalism. As a small company, working with com... See more

Company details

  1. Medical Equipment Supplier

Written by the company

SOS Oxygen is an award winning supplier of medical gases and the UK's leading independent supplier of medical oxygen cylinders. Established in 1971, SOS Oxygen has over 50 years of experience in supporting healthcare professionals providing a lifeline to patients. Contact us to find out how we can help you. sales@sosoxygen.co.uk 01257 254525 Our Standard Service includes: Free next day deliveries Cylinder exchanges at no extra cost Annual cylinder reports Personal account manager The Responder O2 range of medical oxygen cylinders from SOS Oxygen incorporates the latest design and technology, featuring a '1 switch' operation to turn the cylinder on and select oxygen flow rates in a single movement. There's no need to call us when your cylinders' gas expiry dates are due to expire, our tracking system monitors all of our cylinders and we'll be in touch to arrange replacement cylinders, free of charge, before your medical gases expire. You'll receive an annual cylinder report to download for your records, including barcode details of the types and quantities of medical oxygen and Nitronox cylinders on your account, plus batch numbers and expiry dates. Callouts for exchange cylinders ("refills") and deliveries are carried out by your personal account manager who will liaise directly with you to arrange visits to your site. We have bespoke medical gas supply options for specific customer requirements. Our customers include: Aesthetic / Plastic Surgeons Ambulance Services Dental Practices Fire Services First Aid Responders GP Surgeries NHS Trusts Paramedics Physiotherapists Police Forces Search & Rescue Teams


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

Speedy delivery

Speedy delivery
Top quality Material

Not used in field yet but looks like Will hold up to rugged use at motorcross, horse events etc

June 14, 2022
Rated 5 out of 5 stars

Small error dealt with exceptionally well.

Initially my order had not arrived 17 days after placing it, considering the world of online shopping where next day delivery is normal, this was not acceptable. They did contact me to say one item is not available so the order is delayed. However, I needed to equipment for an event a week after I placed the order. I was not given the option for SOS to send the items they did have in stock then follow up with the one remaining item, which would have been fine for me.

Within a few hours of posting my initial 2-star review I was phoned by a senior member of SOS. They were very helpful and apologetic. They arranged for my order to be delivered the same day. It appears it was a single error that was quickly corrected once they were aware of it. So, it turns out you can expect amazing customer service from SOS.

May 16, 2022
Rated 5 out of 5 stars

Excellent service

We have only ever had excellent service from speciality oxygen service. It is great to have Nick looking after our account and he always does his best to get us refills as soon as possible. He’s polite and personable and we would highly recommend Nick and Speciality Oxygen Services!

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Football Club Review

Nick and the team are excellent. We have been using their medical gases' service for a number of years and will continue to do so. Very efficient and accommodating, they make it a very simple process to order and service the products. The football club's needs are always met to a great standard.

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Can not rate SOS enough

Can not rate SOS enough,
Eversince I set up the account with them
Their service has been spot in.
Lee even took time out of his holiday with his family and at tje last minute to meet me and swap out empty cylinders, to ensure the event I had the gasses I needed.

I was a BOC client for years but so happy I switched,

January 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great organization

Speciality Oxygen Services (SOS) is a great organization. It provides best quality service at minimal costs. The customer services they provide is the best ever in all the companies across global.

January 15, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable, trustworthy and knowledegable company. They have given advice when I needed it and attend on time and as needed.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Quality service

Easy to set up contract, quick replacement of cylinders when needed. Good quality service overall

January 14, 2022
Unprompted review

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