SOS Oxygen Reviews 115

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant customer service from staff start to finish , thank you especially to Zoe from office and Nick who delivered to me . Good communication all way through . Thank you

Rated 5 out of 5 stars

We moved to SOS approx 3 years ago and have not even considered changing supplier since. We have a fab local rep who never stops going out of his way to help. The company as a whole have met everyo... See more

Rated 5 out of 5 stars

Very efficient and quality service. Onboarding was simple and turnaround quick. Thanks to Sam, Sales Manager, for clear responses to my queries... professional and friendly. Steve who remained in touc... See more

Rated 5 out of 5 stars

We use S.O.S. for our oxygen and entonox supplier as we found them to be best for price, but most importantly best for customer support and professionalism. As a small company, working with com... See more

Company details

  1. Medical Equipment Supplier

Written by the company

SOS Oxygen is an award winning supplier of medical gases and the UK's leading independent supplier of medical oxygen cylinders. Established in 1971, SOS Oxygen has over 50 years of experience in supporting healthcare professionals providing a lifeline to patients. Contact us to find out how we can help you. sales@sosoxygen.co.uk 01257 254525 Our Standard Service includes: Free next day deliveries Cylinder exchanges at no extra cost Annual cylinder reports Personal account manager The Responder O2 range of medical oxygen cylinders from SOS Oxygen incorporates the latest design and technology, featuring a '1 switch' operation to turn the cylinder on and select oxygen flow rates in a single movement. There's no need to call us when your cylinders' gas expiry dates are due to expire, our tracking system monitors all of our cylinders and we'll be in touch to arrange replacement cylinders, free of charge, before your medical gases expire. You'll receive an annual cylinder report to download for your records, including barcode details of the types and quantities of medical oxygen and Nitronox cylinders on your account, plus batch numbers and expiry dates. Callouts for exchange cylinders ("refills") and deliveries are carried out by your personal account manager who will liaise directly with you to arrange visits to your site. We have bespoke medical gas supply options for specific customer requirements. Our customers include: Aesthetic / Plastic Surgeons Ambulance Services Dental Practices Fire Services First Aid Responders GP Surgeries NHS Trusts Paramedics Physiotherapists Police Forces Search & Rescue Teams


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

Great company, Highly recommended

I have been an SOS customer for a few months and have received excellent customer service. If I have had to call the team my questions have been answered and any problems dealt with, without delay.
For too long in this industry we have been stuck with one supplier, pretty much held to ransome.
SOS service and price plans have been competitive and so far unable to be beaten.

Keep up the hard work team and thank you.

Star Care Medical Professionals

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Wouldn't go anywhere else

We moved to SOS approx 3 years ago and have not even considered changing supplier since. We have a fab local rep who never stops going out of his way to help. The company as a whole have met everyone of our needs and worked with us throughout covid when times were hard for everyone.
A fab company who appear to only want to please their clients and one of the first medical gas companies we've dealt with that have simple, straight forward pricing structures.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Having been encouraged to change to SOS…

Having been encouraged to change to SOS from a larger very expensive Oxygen supplier we’ve found their support and ability to provide oxygen rapidly to be excellent.

Service has been prompt and despite our unique location we have always had prompt delivery.

Would whole heartedly recommend.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

I couldn't be more pleased with SOS!

I couldn't be more pleased with SOS and their very high standard of customer service. Very easy to organise cylinder exchanges, quick responses to emails etc. The business is small enough for you to always communicate with the same people but big enough to have slick systems in place to ensure your own business functions effectively. Vicky and Mike are very easy to get hold of and really helpful. Mike took time to review my contract with me and recommended a change in cylinder size which would better suit my business and he was absolutely right. I have recommended SOS to other medics and hope that they continue to flourish. Thank you.

January 14, 2022
Unprompted review
SOS Oxygen logo

Reply from SOS Oxygen

Hi Lizzie, congratulations, you're the winner of our January prize draw for a £50 Amazon voucher!
Email office@specialityoxygen.co.uk and let us know which email address you'd like us to send your prize to.

Rated 5 out of 5 stars

Simple, friendly and affordable. Great Service.

We found the service and pricing to be very affordable, given the current climate of high demand in Hospitals and GP practices. We only use the emergency stand-by cylinders of medical Oxygen, but their responsiveness and helpfulness was very reassuring.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful Always!

We have been customers of Specialty Oxygen Services for many years and they cover a number of our sites. We have found them to be very supportive and deliver a seamless service. Thank you

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, quick, friendly and cost effective. Will be using them for all our o2 needs and also recommending to friends.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service as always

Absolutely brilliant service as always! I was looking to get Nitronox added To my account and from the initial contact to delivery was really smooth, staff were really helpful and the quality of cylinders and the price are brilliant value for money!

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

SOS Oxygen are a very efficient and…

SOS Oxygen are a very efficient and cost-effective way of renting medical gases. From initial enquiry to delivery of the cylinders is trouble-free and easy. They offer much more than the opposition and with free delivery and replacements renting medical gas cylinders is now a simple and lower cost process. Thank you for your help.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
It was easy to call and place an order. The phone lines go to an answering machine but they got back to me the very next day. The delivery date was quick
The gentleman who delivered the oxygen cylinder was brilliant. He was very accommodating and planned delivery time as per my convenience. Very professional and had a caring attitude

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommended

We have been a customer of Specialty Oxygen Supplies for a couple of years and cannot fault the service they have given. We are an event medical provider who relies on our medical gases and oxygen and sometimes need short notice replacements which is never an issue and always delay with efficiently and professionally. Thoroughly recommended by us at The First Aid Box Training Solutions!

January 13, 2022
Unprompted review

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