Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more
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At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Contact info
2 Mapleleafe Gardens, IG6 1LG, London, United Kingdom
- 02038862278
- info@specsathome.london
- specsathome.london
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The service I received was brilliant
The service I received was brilliant. I needed some frames for my son in a hurry and Specs at home kept me updated on my order and went above and beyond getting them to me as quickly as possible. Couldn’t fault the service.
Great company
Kashan was very helpful with my order. I purchased a pair of sunglasses with specific delivery and needed them as soon as possible. I was ensured that it would arrive within a certain time frame and they did. I appreciated the reassurance and communication. Thank you again for your help. Recommended this shop.
Best service ever
Only needed replacement frames and found them on this site. Had a callback from the team to check if I needed support. Item purchased and delivered super quick. Highly recommended
Easy to use website with good selection…
Easy to use website with good selection of frames available.
Prompt delivery with parcel well packaged.
Great service
Great service. Unbelievable prices. My regular opticians wanted £50 for a replacement nose piece, whereas you have charged me approx £90 for a complete frame. Awesome.
Very helpful and prompt
Kashan was very helpful with my queries and my new glasses were sent very promptly.
Exceptional Customer Service
The phone is answered promptly and Kashan is efficient, friendly and helpful. The prices were very reasonable too! Will be happy to purchase from this business again in the future.
Great Optician
Great prices and services.
I have been helped by Kashan.
Excellent!
Excellent Company
I recently ordered some Jaeger frames, which I had difficulty sourcing elsewhere. Kashan was absolutely first class in both responding to my E mails and also in locating the said frames for me. The frames, which were at a very good price, were despatched by Royal Mail Special Delivery and I now have them exactly as described. Based on my experience, I would have no hesitation in recommending SpecsatHome. A pleasure to do business with!
⭐️⭐️⭐️⭐️⭐️ Amazing Experience and Great…
⭐️⭐️⭐️⭐️⭐️ Amazing Experience and Great Quality Products!
I recently purchased two pairs of Ray-Ban sunglasses from this shop, and I couldn’t be happier! The shopping process was smooth and user-friendly, with plenty of options to choose from. The sunglasses arrived quickly and were packaged securely to prevent any damage during shipping.The quality is absolutely top-notch—authentic Ray-Bans that fit perfectly and look stunning. Customer service was also exceptional, responding promptly to my questions and making the entire experience seamless.
If you’re looking for high-quality products and excellent service, this is the place to shop. I’ll definitely be coming back for future purchases.
Great Customer Service
I ordered a spare pair of glasses a week ago and have received them today. This was by far the best online experience I've had with any optician website. I had a query on the day I ordered them, so I sent an email and received a phone call immediately from optician. Also the price was unbelievable. This will be my go to place for glasses from now on.
Impeccable service
Very rare these days to receive excellent customer service especially from an online retailer.The website and options for glasses and lenses is well laid out.The prices are very good .Order went smoothly and my glasses arrived so quickly I thought Concorde had been used. The only way an order could be completed so quickly is by a human being making a special effort in processing. As a person with a healthy level of scepticism I'm confident you'd struggle to find companies and individuals who will do better than this for customers. Kashan called the delivery day to check I had received glasses and I was happy. Very happy with glasses , impeccable service ,and will return to them before any others.Furthermore, thanks to Kashan for the well mannered and considerate conversation ... a true gentleman
Excellent service from start to finish
I bought a pair of glasses from Kashan a few weeks ago, the service was excellent and communication was great. Glasses arrived safely packed, with a nice case, and exactly as advertised. I had such a good experience I went back to buy another frame - would definitely recommend!
Excellent service, great choice and prices
Just received my new varifocal glasses today and very pleased. It is a risk to buy your glasses and not see the optician to measure and fit etc. but the lovely gentleman rang me up as soon as received my prescription and said it would take a little longer just to get it right which I totally understood. He also managed to send them special delivery as I was going away. Will not hesitate to use Specs at Home in the future and will also be getting an old pair of glassed reglazed
I have never worn glasses before
I have never worn glasses before, so these are my first. I was really anxious, didn’t know what lenses to get or what options, I didn’t know what things meant, and was generally just freaking out about having to wear glasses now. I had found some out in the wild that I liked, but the high street optician was SO expensive. Kashan offered value for money AND offered great customer service. He also never tried to upsell me.
I asked if he had the glasses I wanted in stock, as the color I wanted wasn’t on his site. He found the last two and I decided I’d get sunnies too and get both frames. He even let me pick which ones I wanted for regular vs sunglasses (the pattern was slightly different on each frame). And he chatted to me later in the evening as well, outside business hours.
He could not have been more helpful and if I need further support/glasses in future- I’ll check with him first!
My glasses just came today and they are perfect. Thanks again Kashan!
I am made up with my glasses
I am made up with my glasses. My prescription frames broke but my lenses are still in good condition. I found Specsathome and I found my frames and the price is so much more affordable, than going back to my opticians for a pair of frames.
These frames from Specsathome are a lot stronger as well and steady.
I would highly recommend them.
I had a very good experience
I had a very good experience!
Kashan communicated with me all through the process which I truly appreciated and is very uncommon nowadays. I will definitely use again in future!
Such a great find
Such a great find! Excellent communication with Kashan. I ordered the wrong frames but happy to change them without an issue. Frames were in great condition and fast delivery too. Would definitely use again. Many thanks
Customer service second to none
I had slight trepidation buying readers online but my local optician was so expensive. The owner contacted me to run through my order just to clarify I knew what to expect. I have never had that level of customer care from an online company before. I received my glasses as promised and they are perfect and at a very reasonable cost. I did however buy a second frame in error, totally my own fault. Kashan refunded me without hesitation. He is a pleasure to deal with and has left me in no doubt where I will be purchasing glasses from now on. Excellent customer service, thank you!!
Customer service is unbelievably good
Customer service is unbelievably good! I was in a real pickle - my frame broke and Specs at Home had the frame at an excellent price. I asked whether they could be sent to me by special delivery and I had them in 1-1/2 days! I will be back and will recommend Specs at Home to all my friends and family.
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