Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more
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At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Contact info
2 Mapleleafe Gardens, IG6 1LG, London, United Kingdom
- 02038862278
- info@specsathome.london
- specsathome.london
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These Guys went the extra mile to…
These Guys went the extra mile to ensure I was happy with my glasses,best service ever,would highly recommend,and now these Guys are my go to for glasses and sunglasses
Great and spontaneous communication
Great and spontaneous communication. Shipping was fast, and the item arrived in perfect condition. The packaging was secure and eco-friendly. Overall, I highly recommend this product to anyone considering it. It’s worth every penny, and I would absolutely buy from this brand again. Special shoutout to Kashan Aziz for his impeccable service and communication.
Fully transparent let me know that…
Fully transparent let me know that there will be a slight delay and if I was okay with waiting and the option to cancel. And it still came faster than expected. Need to get the lens changed now
Excellent service, will check back here again!
I came to SpecsAtHome because I needed to get a replacement frame to repair a broken pair of glasses, and they had the closest pairs I could find. One pair was a perfect fit, and meant I didn't have to throw a pair away. Unfortunately the second pair came with a loose arm, likely a manufacturing defect. But fortunately this issue was sorted out in an instant when I reported it and enquired about a refund. Kashan gave me a call and was very helpful, I explained the issue and he refunded the cost straight away. Excellent service, I'll definitely check SpecsAtHome again when I need a new pair of glasses!
Great service
Great service. The specs arrived very quick the next day. They are perfect. Thank you
Fantastic customer service and great new glasses…
Kashan at Specsathome was incredibly helpful offering great customer service, I will definitely use Specsathome in the future when I need new glasses
A trustworthy and professional company
I purchased a pair of Ray Ban sunglasses online from Specs at Home. Unfortunately the supplier had deleted the particular model from the range but Kashan who dealt with my purchase went above and beyond to help me in every way he could to find a replacement.
I found his approach both friendly, professional and helpful, even calling me to discuss my requirements.
This a genuine and trustworthy company which sadly rare in today’s world, and I thank the staff for such a professional and positive experience.
One side piece came away from the main…
One side piece came away from the main frame after only two weeks. My optician had to repair them. Has happened again since then.
Excellent service
Excellent service, good communication, fast delivery. quality glasses at a third of high street opticians prices. thank you
Brilliant Brilliant service
Brilliant Brilliant service. Thankyou. Ordered the Frames on Wednesday evening. Decided I needed an extra pair added to the order on Thursday morning. Phoned the company - no bother at all to do this. Frames posted on Thursday evening and a photo taken of same to let me know it was on its way. Frames delivered on Friday.
Follow up text on Saturday to check that all was OK with the frames etc.
Very personal service.
One very happy customer. Hassle free from start to finish and a really quick service. Thanks so much. Would have no hesitation in using them again or recommending them to others.
Thanks again.
Kashan was amazing
Kashan was amazing. Seriously. Really personal service and I will be buying all future purchases from here. Can't recommend enough.
This is the second time I have…
This is the second time I have purchased frames from Kashan and both times he has been very helpful, friendly and efficient. Excellent company to work with, highly recommend.
I am a very satisfied customer
I am a very satisfied customer. I had prescription sunglasses made by Kashan. He answered all my queries patiently and thoroughly although all the exchanges were by phone (I live in Liverpool). He spent more time explaining the different options than the average high street optician. I also ordered some frames which were delivered in record speed. I would have no hesitation in dealing with him again.
exceptional customer service-
exceptional customer service- Simply the best!! 3rd time i've now used Kashan. Nothing is too much trouble and so efficient. He ordered the glasses i was looking for from manufacturer and I had them posted from him all within a few days- Always kept me up to date with progress of order. Totally outstanding. Will certainly use again. A pleasure to deal with.
Thanks
Fiona
Exceptional Customer Service and Support
I recently purchased a spectacle frame from Specs at Home, and I couldn't be more impressed! The customer service was outstanding – incredibly responsive and supportive. My order was delivered on time before my travels, thanks to the dedicated and efficient staff. I will definitely use their services again and highly recommend them!
Amazing service would recommend an use…
Amazing service would recommend an use this company again 10 stars 🌟 🤩
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