Specs at Home Reviews 

430
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional staff, who are noted for their helpfulness and genuine care. Many appreciate the high-quality products, including frames and lenses, often finding them to be a perfect fit and superior in quality. The pricing is frequently highlighted as affordable and competitive, offering significant savings compared to other retailers. Reviewers also frequently commend the fast and timely delivery service, with many items arriving quickly and well-packaged. The company excels in communication and goes above and beyond to accommodate schedules and urgent needs, ensuring a smooth and helpful experience for customers.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and friendly... See more

Price

Users describe positive interactions with price, consistently finding products to be affordable and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more

Rated 5 out of 5 stars

My elderly uncle for whom I care, regularly sits on his glasses causing varying degree of destruction of the frames. Wonderfully, Specs at Home sell the exact frame and so suddenly it's easy to buy-in... See more

Rated 5 out of 5 stars

Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more

Rated 5 out of 5 stars

Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more


Company details

  1. Optical Wholesaler

Written by the company

At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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4.9

All reviews

(430)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

customer service and quality

The customer service and quality of frames are excellent! I have a complex prescription so there was some back and forth and all the advice and care to ensure everything was accurate made the whole experience extra special, I would not hesitate in recommending to anyone.

March 17, 2026
Rated 5 out of 5 stars

Excellent service and value for money

Even at age cheapest price on the highstreet, Specs at Home still came in at £50 less. Ordering was easy and delivery very fast, with excellent packaging. I would definately recommend and use agin. Thank you!

March 10, 2026
Rated 5 out of 5 stars

Stepper petite frames…

I received some Stepper frames from Specs at Home. I am a petite size so it is difficult for me to find glasses small enough on the high street. The glasses I received were a perfect fit and a very good price being £50 cheaper than in a shop. The frames arrived within days along with a lovely case. Thank you.

March 3, 2026
Rated 5 out of 5 stars

Great range. Amazing price!

Had the glasses I was looking for - updated version too. Great price. In perfect condition on arrival and in designers case.
Got exactly what I wanted for a fraction of the price. Thanks!

February 11, 2026
Rated 5 out of 5 stars

Purchase of Stepper Frames

Very easy and helpful company to deal with and competitive pricing. The frames arrived as described, packed extremely well in an almost indestructible compartmental box. All in all very pleased.

March 1, 2026
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience. I had a gent called Kashan who was unbelievably helpful throughout each process of the order.
My specs arrived today, are a perfect fit and the vision is that good, i’ve realised that my original pair i bought from a popular opticians may of been wrong. Will be purchasing a second pair from these guys for sure!!

February 21, 2026
Rated 4 out of 5 stars

Care of team…

The prices is what drew me to the company. Had a small issue with shipping and contact info. Once i got ahold of the customer service they immediately rectified both situations with speed and care!! And my glasses were mailed. I would definitely recommend the company. Thank you!

February 20, 2026
Rated 5 out of 5 stars

Quality frames at good prices.

From ordering to arrival was less than 48 hours. The frames were well packaged. The frames were chosen as like for like.My new lenses were fitted into my old frames. The quality of the new frames allowed the new lenses to fit perfectly in seconds. I received a good saving on the purchase compared to many other suppliers.

January 29, 2026
Rated 5 out of 5 stars

The speed of delivery

The speed of delivery, arriving the next day was superb, after a very friendly and helpful chat on the phone. The new glasses look fantastic. Thank you.

February 17, 2026
Rated 5 out of 5 stars

They sorted out my order

I ordered the wrong colour. I was able to call them to get the colour swapped.

It was so reassuring that when I found my product, the link on the search engine had it in stock. Other links didn't.

January 26, 2026

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