Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more
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At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Contact info
2 Mapleleafe Gardens, IG6 1LG, London, United Kingdom
- 02038862278
- info@specsathome.london
- specsathome.london
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Great service
Great service, even after the delay in delivery, the customer service was great!
First class service!
Excellent communication, very helpful and friendly staff on the telephone prior to ordering replacement frames. New frames arrived quickly, well packaged with all detailed information about them.
Would thoroughly recommend and will be using again I'm sure.
Thank you all!
Understanding customer service
Understanding customer service. Prompt dispatch and excellent service. Only issue was the ‘special delivery’ from Post Office that required some one to take delivery. With no notice of timings, two attempted deliveries meant a collection from the local post office.
Great service.
Needed replacement frames at a reasonable price if I changed the lenses myself.
Compared with specsavers
Compared with specsavers I found that the quality of the frames and lenses, and the accuracy of PD and vertical lens position to be so much better. Keep up the good work.
SpecsatHome couldn’t do enough to help
SpecsatHome couldn’t do enough to help. Their knowledge and help was exactly as I had hoped for. I will definitely be using them again.
I’am just very happy I was made aware…
I’am just very happy I was made aware of your company, as I had just broken the arm on my favourite glasses, so very very happy I could order more frames and have my lenses put in them. Good quick service, and will happily recommend.
Lovely company to deal with
Lovely company to deal with. Plenty of communication, glasses arrived at desired time and quality was excellent. Unfortunately they didn't fit (sizes etc on website, just didn't fit how I needed to) and I received quick replies and confirmations. Thank you so much
Exceptional service from Kashan
Exceptional service from Kashan. My specs are really lovely and I can tell they’re superb quality lenses. Highly recommend Specsathome.london and will certainly order from Kashan again when I need to. Have told all my friends too!
Excellent service
Kashan went above and beyond to ensure my prescription sunglasses were delivered very quickly from the order date, so that I had them for an upcoming holiday. Brilliant communication and overall level of service. Will 100% use SpecsatHome moving forward.
I've been impressed with the customer…
I've been impressed with the customer service. So responsive and polite. Thank you
The Highlander who broke his glasses
I broke my glasses frame and was desperate to get a new frame asap and i was glad i bought the frame from Spec at Home. I ordered late in the evening and it was nearly the weekend. Their support contacted me to let me know they had rushed through my order and had it in the post but Royal mail may not deliver a special delivery on a Saturday. Their quick process proved to be decisive however and i got the frame in the Saturday post. Superb customer support and fast delivery to the Scottish Highlands.
Trustworthy,knowledgable,professional…
Trustworthy,knowledgable,professional and very helpful.have used 3 times and first class service each time.
Professional and exceptionally helpful service with great prices and choices.
I purchased a pair of Reykjavik specs from Specsathome. I had been looking at those for quite some time; I needed new specs, but they were really expensive locally. I was really pleased to find them here at a much better price. I was a little concerned about ordering them online, as never had done this before for my specs.
I shouldn't have worried, because the process was seamless, and incredibly professional. I had to message Kashan to advise him that I have an eye test a few days after I ordered the specs. I had a reply back immediately to my enquiry and was advised that the specs will be sent asap so I can have them for the eye test. They did arrive in time; they were packaged very well and had come in a lovely case looking immaculate. I have to say, this is the best online purchase experience I ever had. Many thanks; will definitely recommend to others who are looking for new specs.
Prescription sunglasses
This is the second pair of glasses I have had from Kashan. These are prescription sunglasses and he couldn't have been more helpful. He sent me three frames to choose from and then I received the finished sunglasses within a couple of days. Highly recommended.
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