Specs at Home Reviews 

430
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional staff, who are noted for their helpfulness and genuine care. Many appreciate the high-quality products, including frames and lenses, often finding them to be a perfect fit and superior in quality. The pricing is frequently highlighted as affordable and competitive, offering significant savings compared to other retailers. Reviewers also frequently commend the fast and timely delivery service, with many items arriving quickly and well-packaged. The company excels in communication and goes above and beyond to accommodate schedules and urgent needs, ensuring a smooth and helpful experience for customers.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and friendly... See more

Price

Users describe positive interactions with price, consistently finding products to be affordable and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more

Rated 5 out of 5 stars

My elderly uncle for whom I care, regularly sits on his glasses causing varying degree of destruction of the frames. Wonderfully, Specs at Home sell the exact frame and so suddenly it's easy to buy-in... See more

Rated 5 out of 5 stars

Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more

Rated 5 out of 5 stars

Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more


Company details

  1. Optical Wholesaler

Written by the company

At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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4.9

All reviews

(430)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a fantastic experience with Kashan…

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with a temporary spare pair, and also offered a repair service for my current glasses, which were still quite new.
Super polite, professional, and clearly knows his stuff. Great setup, efficient service, and it’s so refreshing to deal with someone local who genuinely cares about helping people.
Highly recommend if you're looking for new glasses, repairs, or just a reliable, friendly service. Thanks so much again!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent seller

Excellent seller, goods dispatched in a timely manner and postage costs very competitive. I have bought from this company several times now and will definitely be going back again. Kashan was extremely helpful and a pleasure to do business with.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Kashan was very professional and replied to all my queries so quickly! He fixed my glasses the next day after managing to order in the right frames in just 24 hours. I'll definitely be ordering my next pair from him.

September 25, 2025
Rated 5 out of 5 stars

Wow amazing experience

Wow! Is all I can say I was desperate for a new pair of glasses as I broke mine and Kashan literally managed to save me by sorting me a brand new pair and getting me new lenses all within 48 hours! Never have I known a service so GOOD!! 10/10 highly recommend. Thank you once again

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Specs at Home

Following a recent eye test I was given a prescription for the first time. I found Specs at Home had the frames I wanted at very competitive price. Over a couple of calls Kashan guided me through the process of selecting the lenses for my needs. I'm very happy with my glasses and thoroughly recommend Specs at Home.

August 14, 2025
Rated 5 out of 5 stars

Great experience and very patient

Great experience and very patient

Kashan was extremely professional and was able to answer my questions and get the exact lenses i was looking for my glasses. The at home service is also amazing, that means a lot less travel and he has the BEST VALUE / cheapest Reykjavik Eyes frames you will find online - i've been searching for a while and couldn't find them cheaper.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Kashan did a great job with my…

Kashan did a great job with my varifocal lenses in a Defender frame. Just make sure that you give him an accurate Pupil Distance and Pupil Height with your prescription and he will do the rest.
Delighted with the result and much better value than High Street stores.

September 2, 2025
Rated 5 out of 5 stars

Very good experience.

At first it seemed there was no response from the shop. But Kashan was later on very cooperative. It takes time to make prescription glasses as you like. I am very happy with the service. The delivery was fast. I am an international customer. And the glasses are fantastic, which is most important. Many thanks.

September 15, 2025
Rated 5 out of 5 stars

Reglazed my frames with specs at home

Reglazed my frames with specs at home.

Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few days to come and collect my frames, which was less than half the time originally quoted.

My glasses are completely updated and the price was much cheaper than other local retailers. Im very happy with my purchase

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, good price and excellent delivery time. What more can I say, oh this is the second frame I have bought due to puppy and clumsiness issues!

September 1, 2025

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